Fraud Operations Agent Jobs (NOW HIRING)

About the role

AIG is seeking a Fraud Investigations Manager who is fluent in English and Spanish (reading, writing, and speaking) to join the Global Investigative Group ("GIG") team in our New York Office. GIG is a specialized unit within AIG's Global Legal, Compliance and Regulatory Department.

AIG's Global Legal, Compliance, Regulatory and Government Affairs (GLCR) is a global, diverse and award-winning team, comprised of attorneys and other professionals, that has been recognized for its leadership and innovative solutions, providing high quality advisory and transactional support with integrity and objectivity across all parts of the organization. The GLCR team ensures an operating environment that minimizes legal, regulatory and reputational risks and complies with all laws and regulations and AIG policies & procedures. You will also be able to participate in AIG's award-winning pro bono program.

The Fraud Investigations Manager position investigates allegations of employee, agent and vendor fraud, with a focus on forensic investigations of financial reporting, fraud and misconduct, and accounting matters for the US and Latin America and Caribbean businesses. The investigative work may require travel, depending on the location of the conduct at issue.

This position will report to the Investigations Director and will have the following key competencies and responsibilities:

• Work closely with GIG team to execute investigations and special reviews with a moderate level of supervision (relevant to the years of experience).
• Assist on fact finding and investigative interviews of key subjects. Prepare succinct interview memos summarizing the topics discussed, findings and other observations.
• Perform email reviews to identify evidence of fraud and to corroborate information uncovered during the investigative process. Summarize and present the results of email reviews to management highlighting relevant facts and observations.
• Draft reports detailing work performed and conclusions reached that require minimal editing and provide a clear message to ensure client understanding and suggestion for corrective action.
• Ability to concurrently work on multiple projects, participate in assignments in a team environment, and consistently meet deadlines.
• Possess strong analytical skills to identify audit risks, fraud risks, investigative concerns and appropriate testing or investigative procedures.
• Demonstrated ability to maintain the confidentiality of information and identities.
• Work in partnership with stakeholders and colleagues to contribute to AIG's success.

Job Requirements:

• Proficiency in Spanish is required, and a knowledge of Portuguese is highly desired.
• B.S. / B.A. degree in Accounting/Finance or other relevant degree.
• Certifications including a CIA, CFE, CPA orChartered Accountantare preferred.
• 5+ years of relevant accounting experience (private or public) or corporate/financial investigative experience is desired. Previous "Big 4" public accounting experience is preferred.
• Possess knowledge of generally accepted accounting principles, financial and operational controls, as well as an understanding of internal auditing standards, and risk-assessment practices.
• Strong organizational skills and proven ability to effectively prioritize initiatives to meet expectations.
• Proficiency in MS Office: Excel, Word, Access & PowerPoint.
• Excellent verbal, written and presentation skills are essential. Ability to present complex and sensitive issues to all levels of senior management.
• Think in a creative and innovative manner.
• Hold oneself accountable for the success of the team and the department.
• Must demonstrate and maintain strong ethics.
• Willingness to travel: up to 10% annually.

For positions based in NYC, the base salary range is $95,000 to $120,000. In addition, the position is eligible for a bonus in accordance with the terms of the applicable incentive plan. We're proud to offer a range of competitive benefits a summary of which can be viewed here: 2026 Benefits Overview Your actual compensation will be dependent on your skills, experience, and qualifications.

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At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike.

Enjoy benefits that take care of what matters

At AIG, our people are our greatest asset. We know how important it is to protect and invest in what's most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security-as well as your professional development-to bring peace of mind to you and your family.

Reimagining insurance to make a bigger difference to the world

American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world's most far-reaching property casualty networks. It is an exciting time to join us - across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.

Welcome to a culture of inclusion

We're committed to creating a culture that truly respects and celebrates each other's talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The talent of our people is one of AIG's greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.

AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.

AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities. If you believe you need a reasonable accommodation, please send an email to candidatecare@aig.com.