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Fraud Manager Jobs in Providence, RI (NOW HIRING)

Citizens

Fraud Operations Lead- ID Theft

Johnston, RI · Hybrid

As the Fraud Operations Lead for the ID theft team , you will require expertise in a variety of ... and managing competing priorities in an accurate and timely manner. Most importantly, you'll ...

Citizens

Fraud Operations Lead- ID Theft

Johnston, RI · Hybrid

As the Fraud Operations Lead for the ID theft team , you will require expertise in a variety of ... and managing competing priorities in an accurate and timely manner. Most importantly, you'll ...

Citizens

Fraud Customer Support Sr Specialist

Riverside, RI · Hybrid

$16.75 - $22/hr

Provide accurate complete claims processing, and records management using established procedures in ... Fraud Analysis, Financial services industry, Customer service, and Contact center experience a plus

Citizens

Fraud Customer Support Sr Specialist

Riverside, RI · Hybrid

$16.75 - $22/hr

Provide accurate complete claims processing, and records management using established procedures in ... Fraud Analysis, Financial services industry, Customer service, and Contact center experience a plus

Citizens

Fraud Customer Support Sr Specialist

Riverside, RI · Hybrid

$16.75 - $22/hr

Provide accurate complete claims processing, and records management using established procedures in ... Fraud Analysis, Financial services industry, Customer service, and Contact center experience a plus

IGT

Business Intel Analyst I

Providence, RI

$45K - $57K/yr

Reports directly to the Manager of Fraud, Payment Services. What IGT will do for you: * At IGT you will have an opportunity to have a diverse career experience at a large international corporation ...

Citizens

Product Manager - CIAM

Johnston, RI · On-site

$142K - $185K/yr

Product Manager, CIAM Authentication & Identity Platform Delivery Lead The Product Manager for ... The role will partner across Security, Fraud, Digital, Technology, and Operations to position ...

Citizens

Product Manager - CIAM

Johnston, RI · On-site

$142K - $185K/yr

Product Manager, CIAM Authentication & Identity Platform Delivery Lead The Product Manager for ... The role will partner across Security, Fraud, Digital, Technology, and Operations to position ...

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All JobsFraud JobsFraud Manager JobsFraud Manager Jobs in Providence, RI

Fraud Manager information

See Providence, RI salary details

$51.5K

$103.1K

$199.5K

How much do fraud manager jobs pay per year?

As of Sep 6, 2026, the average yearly pay for fraud manager in Providence, RI is $103,136.00, according to ZipRecruiter salary data. Most workers in this role earn between $67,700.00 and $146,000.00 per year, depending on experience, location, and employer.

What does a fraud manager do?

A Fraud Manager oversees fraud prevention, detection, and investigation efforts within an organization. They analyze transactions, implement fraud detection systems, and develop strategies to minimize financial losses. Additionally, they collaborate with law enforcement, regulatory bodies, and internal teams to ensure compliance and risk mitigation. Their role is crucial in protecting a company's assets and maintaining customer trust.

What are the key skills and qualifications needed to thrive as a fraud manager?

To thrive as a Fraud Manager, you need a strong background in data analysis, risk management, and knowledge of financial regulations, typically supported by a bachelor's degree in finance, business, or a related field. Familiarity with fraud detection software, data analytics tools, and certifications such as Certified Fraud Examiner (CFE) are highly valued. Strong problem-solving, leadership, and communication skills help in managing teams and coordinating investigations. These competencies are crucial to effectively detect, prevent, and respond to fraudulent activities within an organization.

What are some typical challenges faced by fraud managers in their daily work?

Fraud Managers often encounter challenges such as adapting to evolving fraud tactics, balancing thorough investigations with timely responses, and managing large volumes of alerts or suspicious activity. Staying current with regulatory changes and emerging financial crime trends is essential, as is collaborating with cross-functional teams including IT, compliance, and legal departments. These demands require a proactive approach and continuous professional development to ensure ongoing protection of the organization’s assets. Overcoming these challenges is both demanding and rewarding, offering opportunities for career advancement and recognition.

What are the most commonly searched types of Fraud jobs in Providence, RI?

The most popular types of Fraud jobs in Providence, RI are:

What are popular job titles related to Fraud Manager jobs in Providence, RI?

For Fraud Manager jobs in Providence, RI, the most frequently searched job titles are:

What job categories do people searching Fraud Manager jobs in Providence, RI look for?

The top searched job categories for Fraud Manager jobs in Providence, RI are:

What cities near Providence, RI are hiring for Fraud Manager jobs?

Cities near Providence, RI with the most Fraud Manager job openings:

Fraud Manager jobs near you
Infographic showing various Fraud Manager job openings in Providence, RI as of August 2026, with employment types broken down into 82% Full Time, 17% Part Time, and 1% Contract. Highlights an 79% Physical, 3% Hybrid, and 18% Remote job distribution, with an average salary of $103,136 per year, or $49.6 per hour.

Experience Owner - Fraud Alerts & Case Management

Citizens

Johnston, RI • On-site, Remote

$130K - $155K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 9 days ago

Job description

Description

*** While Citizens may sponsor employment visas for select positions, this role is not eligible for sponsorship. Candidates must have unrestricted authorization to work in the United States without sponsorship now or in the future.
Help Shape the Future of Fraud Management at Citizens

Citizens is seeking an Experience Owner to lead the evolution of Oak, our next-generation Fraud Alerts & Case Management platform.

Oak is at the center of Citizens' Fraud Redesign initiative and is transforming how fraud alerts are identified, investigated, and resolved across the enterprise.

In this role, you'll own the product vision, roadmap, and priorities while partnering closely with Fraud Operations, Risk, Compliance, Analytics, and Technology teams to deliver measurable business and customer outcomes.

What You'll Do
  • Own the vision, roadmap, and backlog for the Oak platform
  • Improve fraud alert handling, investigation workflows, and case management capabilities
  • Partner across Fraud, Operations, Risk, Compliance, Analytics, and Technology teams
  • Prioritize platform enhancements based on user needs, business value, and operational impact
  • Drive workflow optimization, automation, and continuous improvement
  • Communicate strategy, priorities, and outcomes to stakeholders and senior leaders
What We're Looking For
  • 7+ years of experience in Product Management, Product Ownership, Experience Ownership, or Digital Strategy
  • Experience owning product roadmaps, priorities, and delivery outcomes within consumer banking
  • Strong Agile product delivery experience
  • Excellent communication, influence, and stakeholder management skills
  • Experience in one or more of the following:
    • Fraud Alerts
    • Fraud Operations
    • Fraud Detection
    • Fraud Investigations
    • Fraud Case Management
    • AML / Financial Crimes Technology
    • Payments Risk
  • CBAP or CSPO certification preferred
  • PMP certification a plus
Location

Hybrid (4 days onsite, 1 day remote)

Candidates must be located in or willing to commute to:

  • Johnston, RI
  • Pittsburgh, PA
  • Glen Allen, VA
  • Boston, MA
  • Westwood, MA
Compensation

Pay Transparency

  • The salary range for this position is $130,000 - 155,000 per year, plus an opportunity to earn an annual discretionary bonus. Actual pay is based on various factors including but not limited to the work location, and relevant skills and experience.  

  • We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more. Note, Citizens' paid time off policy exceeds the mandatory, paid sick or paid time-away policy of very local and state jurisdiction in the United States. For an overview of our benefits, visit https://jobs.citizensbank.com/benefits.

#LI-Citizens1

Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance.

Equal Employment Opportunity

Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague's or a dependent's reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability.

Education:Why Work for UsEmployment Type: 1ST

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