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Fraud Investigations Manager Jobs (NOW HIRING)

Berkshire Bank

Fraud Investigator

Boston, MA · On-site

$52K - $90K/yr

Fraud Investigations Manager Status: Exempt Grade: 9E Pay Range: $52,000-$90,498 Actual compensation within the pay range will be determined based on factors including, but not limited to, skills ...

Berkshire Bank

Fraud Investigator

Boston, MA · On-site

$52K - $90K/yr

Fraud Investigations Manager Status: Exempt Grade: 9E Pay Range: $52,000-$90,498 Actual compensation within the pay range will be determined based on factors including, but not limited to, skills ...

Gusto, Inc.

Fraud Investigations Analyst

Denver, CO · On-site

$110K - $136K/yr

Fraud investigations at Gusto present unique and intellectually engaging challenges. Our platform ... Sound investigative judgment with the ability to manage multiple investigations simultaneously ...

ID.me

Fraud Investigations Analyst

Mclean, VA

... management, with exposure to account takeover (ATO) * 1+ years of experience using SQL, Python, or similar tools to analyze fraud data or investigate trends * 1+ years of hands-on experience using ...

Brightwing

Fraud Investigations Analyst

Fort Worth, TX

$38 - $42/hr

Manage day-to-day activities of assigned investigations. (75%) Training - Create and present Fraud Awareness Training. Conduct quarterly awareness training sessions within MBFS Collections and Credit ...

Berkshire Bank

Fraud Investigator Intern

Boston, MA · On-site

$18 - $24.91/hr

... and Investigations Manager or BSA Officer. • Provide support and guidance to bank employees and management relating to fraud detection and prevention measures. • Promote fraud prevention ...

ID.me

Fraud Investigations Analyst

Mclean, VA · On-site

... management, with exposure to account takeover (ATO) * 1+ years of experience using SQL, Python, or similar tools to analyze fraud data or investigate trends * 1+ years of hands-on experience using ...

ID.me

Fraud Investigations Analyst

Mclean, VA · On-site +1

... management, with exposure to account takeover (ATO) * 1+ years of experience using SQL, Python, or similar tools to analyze fraud data or investigate trends * 1+ years of hands-on experience using ...

ID.me

Senior Fraud Investigations Analyst

Mclean, VA · On-site

They are seeking a Senior Fraud Investigations Analyst responsible for leading investigations into ... risk management, with a focus on account takeover (ATO) attacks (typically 4-8 years total ...

AIG

Manager, Investigations (Spanish Speaking)

New York, NY · On-site

$95K - $120K/yr

About the role AIG is seeking a Fraud Investigations Manager who is fluent in English and Spanish (reading, writing, and speaking) to join the Global Investigative Group ("GIG") team in our New York ...

Clover Health

Director, Fraud Investigations

By 6 months , you are independently managing a steady caseload of fraud investigations with consistently high-quality work product. Your referral packages are well-received by enforcement partners.

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How much do fraud investigations manager jobs pay per hour?

As of Jul 10, 2026, the average hourly pay for fraud investigations manager in the United States is $30.83, according to ZipRecruiter salary data. Most workers in this role earn between $22.12 and $35.34 per hour, depending on experience, location, and employer.

What are common challenges faced by a Fraud Investigations Manager and how can they be addressed?

Fraud Investigations Managers often face challenges such as rapidly evolving fraud tactics, managing complex caseloads, and coordinating investigations across departments. Staying updated on the latest fraud schemes and leveraging advanced analytics tools can help address these obstacles. Effective communication and collaboration with compliance, legal, and IT teams are also essential to ensure thorough investigations and minimize organizational risk. Regular training and process reviews further support successful outcomes.

What is the difference between Fraud Investigations Manager vs Fraud Analyst?

AspectFraud Investigations ManagerFraud Analyst
CredentialsTypically requires a bachelor’s degree in criminal justice, finance, or related field; certifications like CFE are commonUsually holds a bachelor’s degree; certifications like CFE or ACFE are advantageous
Work EnvironmentLeads investigation teams, manages cases, and develops strategies within financial institutions or corporationsPerforms data analysis, monitors transactions, and investigates suspicious activity
Employer & IndustryFinancial services, banking, insurance, and corporate sectorsFinancial institutions, retail, and insurance companies

The Fraud Investigations Manager oversees and directs fraud investigation teams, focusing on strategy and case management. In contrast, the Fraud Analyst primarily conducts data analysis and monitors transactions to identify suspicious activity. Both roles require relevant certifications and work within similar industries, but the manager has a broader leadership and strategic focus.

What does a Fraud Investigations Manager do?

A Fraud Investigations Manager oversees and coordinates efforts to detect, investigate, and prevent fraudulent activities within an organization. They lead a team of investigators, develop strategies to identify potential fraud, and ensure compliance with relevant laws and regulations. Their responsibilities include analyzing suspicious activities, preparing detailed reports, and working with law enforcement or regulatory agencies when necessary. They also implement fraud prevention policies and provide training to staff to minimize risk.

What are the key skills and qualifications needed to thrive as a Fraud Investigations Manager, and why are they important?

To thrive as a Fraud Investigations Manager, you need expertise in investigative techniques, data analysis, and a background in finance, law enforcement, or risk management, often supported by a relevant bachelor’s degree or certifications like CFE (Certified Fraud Examiner). Familiarity with case management systems, forensic accounting tools, and anti-fraud software is typically required. Strong analytical thinking, attention to detail, and effective communication skills help you lead investigations and collaborate with stakeholders. These skills are essential for detecting, preventing, and resolving fraudulent activities while ensuring regulatory compliance and minimizing organizational risk.
What cities are hiring for Fraud Investigations Manager jobs? Cities with the most Fraud Investigations Manager job openings:
What states have the most Fraud Investigations Manager jobs? States with the most job openings for Fraud Investigations Manager jobs include:
Fraud Investigations Manager jobs near you
Infographic showing various Fraud Investigations Manager job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 80% Full Time, 18% Part Time, and 1% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $64,132 per year, or $30.8 per hour.
Fraud Investigator

Fraud Investigator

Berkshire Bank

Boston, MA • On-site

$52K - $90K/yr

Full-time

Posted 10 days ago

Berkshire Bank rating

6.7

Company rating: 6.7 out of 10

Based on 17 frontline employees who took The Breakroom Quiz

119th of 146 rated banks

Job description

Division: Risk Management
Department: BSA/Fraud
Reports to: Fraud Investigations Manager
Status: Exempt
Grade: 9E
Pay Range: $52,000-$90,498
Actual compensation within the pay range will be determined based on factors including, but not limited to, skills, prior relevant experience, and specific work location.
Location: MA, NY, RI, CT
Purpose/Objective:
As a member of the Financial Intelligence Unit's Fraud Investigations Team, the incumbent is responsible for handling all aspects of the fraud investigation process - including incident intake, advising on best practices for remediation, case management, and completion of regulatory reports. The Fraud Investigator is also responsible for recoveries of funds lost to fraud.
Key Accountabilities:
• Investigate fraud referrals/incidents and perform necessary research; efficiently arriving at sound risk-based conclusions in order to minimize fraud losses.
• Clearly document and support judgments, decisions and rationale, which will necessitate strong writing skills.
• Create and maintain well-documented fraud cases.
• Work with other financial institutions in order to promote recovery of fraudulent funds and mitigate losses.
• Collaborate with other business lines to ensure proper risk management and frau0d controls are practiced.
• Escalate issues and situations requiring the attention of the Fraud Operations and Investigations Manager or BSA Officer.
• Provide support and guidance to bank employees and management relating to fraud detection and prevention measures.
• Promote fraud prevention initiatives and awareness through projects, process enhancements and outreach to business lines and personnel.
• Maintain supporting documentation in accordance with bank standards and regulatory requirements.
• Uphold the integrity of the Bank's fraud prevention policies, procedures, systems and controls.
• Provide advisory guidance in fraud techniques and best practices for both internal and external clientele.
• Identify fraud trends and communicate observations to management.
• Prepare investigative and regulatory reports (experience writing SARs preferred).
• Perform other duties as assigned.
Education:
• Bachelor's degree or equivalent experience required.
• Professional certification such as Certified Fraud Examiner (CFE) desirable.
Experience:
• Minimum three years of experience in a fraud investigations role within a financial institution or similar.
Skills & Knowledge:
• Familiarity with online account opening processes and best practices preferred.
• Sound practical knowledge of fraud trends, methodologies and techniques.
• Comprehensive understanding of products, services and transaction processing channels within a financial institution.
• Strong analytical, research and investigative skills necessary.
• Ability to maintain high level of professionalism and confidentiality.
• Excellent prioritization, time management and multi-tasking skills.
• Exceptional quality and integrity of work produced within tight deadlines.
• Ability to function both independently and within collaborative team environments.
• Solid computer skills including the use of Microsoft Office products.
• Excellent written and verbal communication skills.
Beacon Bank is an Equal Opportunity Employer - all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin. If you would like to contact us regarding the accessibility of our website, need assistance completing the application process, or would like to request alternative methods of applying, please contact us at hr@berkshirebank.com.

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