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Fraud Investigations Manager Jobs (NOW HIRING)

Uphold

Fraud Investigations Manager

Clearwater, FL · On-site

This role is responsible for managing Fraud Investigators and Analysts, driving high-quality, in-depth investigations, and continuously improving investigative standards and outcomes. The ideal ...

Uphold

Fraud Investigations Manager

Clearwater, FL · On-site

This role is responsible for managing Fraud Investigators and Analysts, driving high-quality, in-depth investigations, and continuously improving investigative standards and outcomes. The ideal ...

Uphold

Fraud Investigations Manager

Clearwater, FL

This role is responsible for managing Fraud Investigators and Analysts, driving high-quality, in-depth investigations, and continuously improving investigative standards and outcomes. The ideal ...

Brightwing

Fraud Investigations Analyst

Fort Worth, TX

$38 - $42/hr

Manage day-to-day activities of assigned investigations. (75%) Training - Create and present Fraud Awareness Training. Conduct quarterly awareness training sessions within MBFS Collections and Credit ...

Standard, The

OR · On-site

The Director of Fraud Investigations leads a specialized team within The Standard's anti-fraud ... Risk Management and Compliance Leadership: * Oversee fraud risk and mitigation activities and ...

ID.me

Fraud Investigations Analyst

Mclean, VA · On-site

... management, with exposure to account takeover (ATO) * 1+ years of experience using SQL, Python, or similar tools to analyze fraud data or investigate trends * 1+ years of hands-on experience using ...

Mercury

Manager - Account Fraud Enablement

San Francisco, CA · On-site +1

$51K - $62K/yr

Fraud Investigations and Fraud Enablement. We're looking for a Manager to lead the Enablement pillar. This is a people management role, but it's not a traditional "ops manager" role. The Account ...

ID.me

Fraud Investigations Analyst

Mclean, VA · On-site

$80K - $93K/yr

... management, with exposure to account takeover (ATO) * 1+ years of experience using SQL, Python, or similar tools to analyze fraud data or investigate trends * 1+ years of hands-on experience using ...

ID.me

Fraud Investigations Analyst

Mclean, VA

$80K - $93K/yr

... management, with exposure to account takeover (ATO) * 1+ years of experience using SQL, Python, or similar tools to analyze fraud data or investigate trends * 1+ years of hands-on experience using ...

Centier

Fraud Investigations Analyst

Merrillville, IN · On-site

$19/hr

Create and update cases within the case management system, maintain thorough and accurate case notes. * Escalate cases to the Fraud Investigators and FIU Leadership as appropriate. * Work with the ...

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How much do fraud investigations manager jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for fraud investigations manager in the United States is $30.83, according to ZipRecruiter salary data. Most workers in this role earn between $22.12 and $35.34 per hour, depending on experience, location, and employer.

What are common challenges faced by a Fraud Investigations Manager and how can they be addressed?

Fraud Investigations Managers often face challenges such as rapidly evolving fraud tactics, managing complex caseloads, and coordinating investigations across departments. Staying updated on the latest fraud schemes and leveraging advanced analytics tools can help address these obstacles. Effective communication and collaboration with compliance, legal, and IT teams are also essential to ensure thorough investigations and minimize organizational risk. Regular training and process reviews further support successful outcomes.

What is the difference between Fraud Investigations Manager vs Fraud Analyst?

AspectFraud Investigations ManagerFraud Analyst
CredentialsTypically requires a bachelor’s degree in criminal justice, finance, or related field; certifications like CFE are commonUsually holds a bachelor’s degree; certifications like CFE or ACFE are advantageous
Work EnvironmentLeads investigation teams, manages cases, and develops strategies within financial institutions or corporationsPerforms data analysis, monitors transactions, and investigates suspicious activity
Employer & IndustryFinancial services, banking, insurance, and corporate sectorsFinancial institutions, retail, and insurance companies

The Fraud Investigations Manager oversees and directs fraud investigation teams, focusing on strategy and case management. In contrast, the Fraud Analyst primarily conducts data analysis and monitors transactions to identify suspicious activity. Both roles require relevant certifications and work within similar industries, but the manager has a broader leadership and strategic focus.

What does a Fraud Investigations Manager do?

A Fraud Investigations Manager oversees and coordinates efforts to detect, investigate, and prevent fraudulent activities within an organization. They lead a team of investigators, develop strategies to identify potential fraud, and ensure compliance with relevant laws and regulations. Their responsibilities include analyzing suspicious activities, preparing detailed reports, and working with law enforcement or regulatory agencies when necessary. They also implement fraud prevention policies and provide training to staff to minimize risk.

What are the key skills and qualifications needed to thrive as a Fraud Investigations Manager, and why are they important?

To thrive as a Fraud Investigations Manager, you need expertise in investigative techniques, data analysis, and a background in finance, law enforcement, or risk management, often supported by a relevant bachelor’s degree or certifications like CFE (Certified Fraud Examiner). Familiarity with case management systems, forensic accounting tools, and anti-fraud software is typically required. Strong analytical thinking, attention to detail, and effective communication skills help you lead investigations and collaborate with stakeholders. These skills are essential for detecting, preventing, and resolving fraudulent activities while ensuring regulatory compliance and minimizing organizational risk.
What cities are hiring for Fraud Investigations Manager jobs? Cities with the most Fraud Investigations Manager job openings:
What states have the most Fraud Investigations Manager jobs? States with the most job openings for Fraud Investigations Manager jobs include:
Fraud Investigations Manager jobs near you
Infographic showing various Fraud Investigations Manager job openings in the United States as of June 2026, with employment types broken down into 100% Full Time. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $64,132 per year, or $30.8 per hour.
Fraud Investigations Manager

Fraud Investigations Manager

Uphold

Clearwater, FL • On-site

Full-time

Posted 26 days ago

Job description

About Uphold
Uphold is a financial technology company that believes on-chain services are the future of finance. It provides modern infrastructure for on-chain payments, banking and investments.
Offering Consumer Services, Business Services and Institutional Trading, Uphold makes pioneering financial services easy and trusted for millions of customers in more than 140 countries.
Uphold strips away the complexity and lack of transparency to open up Web3 finance for everyone.
To learn more about Uphold, please visit https://uphold.com.
The Opportunity
Uphold is seeking a highly experienced Fraud Investigations Manager to lead and oversee the day-to-day operations of our Fraud Investigations team. This role is responsible for managing Fraud Investigators and Analysts, driving high-quality, in-depth investigations, and continuously improving investigative standards and outcomes.
The ideal candidate brings deep expertise in fraud prevention and investigations, strong people leadership skills, and a hands-on approach to complex fraud cases within a fast-paced fintech environment.
Key Responsibilities
  • Lead, mentor, and manage a team of Fraud Investigators and Analysts, ensuring consistent, thorough, and timely investigations
  • Oversee day-to-day investigative workflows, case queues, and escalation management
  • Drive in-depth, high-quality fraud investigations across multiple products and channels
  • Review and approve investigative outcomes, ensuring accuracy, consistency, and regulatory alignment
  • Partner closely with the VP of Fraud Prevention to refine investigative strategies, processes, and controls
  • Identify fraud trends, patterns, and emerging risks, and recommend mitigation strategies
  • Develop and maintain investigation standards, playbooks, and quality assurance frameworks
  • Provide coaching, feedback, and performance management to build a high-performing investigations team
  • Collaborate cross-functionally with Compliance, Risk, Legal, and Operations teams
  • Support audits, regulatory inquiries, and internal reviews related to fraud investigations

Qualifications & Requirements
  • 7+ years of experience in fraud prevention and fraud investigations
  • 5+ years of experience in a fraud investigations or fraud prevention leadership role
  • Proven experience managing and developing fraud investigation teams
  • Strong knowledge of fraud typologies, investigative techniques, and case management best practices
  • Experience operating in fintech, financial services, payments, or digital asset environments preferred
  • Excellent analytical, decision-making, and problem-solving skills
  • Strong written and verbal communication skills, with the ability to document complex investigations clearly
  • Comfortable working in a fast-paced, evolving regulatory and risk environment

Preferred Skills
  • Experience with crypto, blockchain, or Web3-related fraud investigations
  • Familiarity with fraud monitoring tools, transaction monitoring systems, and case management platforms
  • Experience supporting regulatory exams or law enforcement requests
  • Data-driven mindset with experience leveraging metrics to improve investigative outcomes

Reporting Structure
Reports directly to the VP of Fraud Prevention
EEOC Employer Statement
Uphold is an Equal Opportunity Employer that does not discriminate on the basis of race, colour, religion, gender, national origin, age, military service eligibility, veteran status, sexual orientation, marital status, disability, or any other protected class.

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