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Fraud Investigations Director Jobs (NOW HIRING)

TEN Credit Union

Fraud Investigator

Nashville, TN

If you enjoy problem-solving, conducting investigations, working with technology, and making a real ... We offer a collaborative culture where your expertise makes a direct impact, opportunities for ...

TEN Credit Union

Fraud Investigator

Nashville, TN · On-site

$19 - $24/hr

If you enjoy problem-solving, conducting investigations, working with technology, and making a real ... We offer a collaborative culture where your expertise makes a direct impact, opportunities for ...

City of Flint

Fraud Investigator

Flint, MI · On-site

$35.60 - $39.47/hr

Plans and conducts investigations using accepted investigative practices. Interviews complainants ... directors, employees, labor representatives, law enforcement agencies, and the public. Ability to ...

EagleBank

Fraud Investigator

Silver Spring, MD · Hybrid

$69K - $108K/yr

Requires direct and productive interaction with the Fraud Investigations Manager, BSA/AML, clients, and other fraud personnel within financial services organizations entities, and federal/local/state ...

EagleBank

Fraud Investigator

Silver Spring, MD · On-site

$69K - $108K/yr

Requires direct and productive interaction with the Fraud Investigations Manager, BSA/AML, clients, and other fraud personnel within financial services organizations entities, and federal/local/state ...

TEN Credit Union

Fraud Investigator

Nashville, TN · On-site

$19 - $24/hr

If you enjoy problem-solving, conducting investigations, working with technology, and making a real ... We offer a collaborative culture where your expertise makes a direct impact, opportunities for ...

CSS

Be Seen First

AML/BSA & Fraud Investigations Compliance Manager

Denver, CO · On-site

$43 - $60/hr

This is a true AML/BSA, fraud investigations, and financial-crimes role for an experienced ... We offer direct hire, contract, and temporary staffing services. For more information about us ...

Posted today

Extend

Fraud Operations Specialist I

$50K - $63K/yr

Through your investigations, you will detect trends in fraud and abuse and find new opportunities to positively impact Extend's internal processes. This role requires direct experience with fraud and ...

Maine

Fraud Investigator

Portland, ME · On-site

$22.91 - $31.97/hr

Conduct fraud investigations. * Gather evidence. * Write investigation reports. * Refer cases for ... For additional information about this position please contact Tom Roth, Director of Fraud ...

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Infographic showing various Fraud Investigations Director job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 85% Full Time, 12% Part Time, and 2% Contract. Highlights an 90% Physical, 3% Hybrid, and 7% Remote job distribution.

Supervisor - Fraud Investigations

Richmond, VA • On-site, Remote

Atlantic Union Bank
Commercial Banking • 1 - 5K employees
Learn more about Atlantic Union Bankexternal

$39.71 - $71.49/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 4 days ago

Atlantic Union Bank rating

6.2

Company rating: 6.2 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

Job description

Job Family: Risk Management
Job Sub-Family: Financial Crimes Risk Management
Career Specialization: Fraud Investigations
Career Stream: Management
Career Level: M1
Job Profile
Position Description
The Supervisor, Fraud Investigations is responsible for leading a customer-focused fraud victim support function that serves as a dedicated liaison for customers who have experienced fraud. This role oversees teammates who communicate directly with impacted customers, help them navigate the fraud process, facilitate the collection of required documentation, provide ongoing status updates, educate customers on fraud prevention and recovery steps, and coordinate with internal partners to support timely and compassionate resolution.
The Supervisor partners closely with Fraud Strategy, Fraud Operations, Risk, Compliance, Contact Center, Branches, Digital Banking, and other operational units to deliver an exceptional customer experience for fraud victims while maintaining awareness of investigative, regulatory, and Suspicious Activity Report requirements. The position is accountable for improving customer satisfaction, reducing customer attrition following fraud events, identifying and escalating fraud trends, training teammates, and providing executive leadership with clear reporting on program performance, customer impact, and opportunities for process improvement.
Sub-Family Definition
Financial Crimes Risk Management identifies, assesses, and manages risks associated with money laundering, terrorist financing, sanctions violations, fraud, and other financial crimes. Develops and executes policies, controls, monitoring, investigations, and regulatory compliance programs to mitigate financial crime risk and ensure adherence to applicable laws and regulations, including AML and BSA requirements.
Career Specialization Definition
Fraud Investigations activities may include:
  • Investigates suspected incidents of illegal activity or cases of suspected fraud by teammates, vendors, or third parties.
  • Coordinates information gathering and reporting with applicable law enforcement authorities, and present evidence to court.
  • Maintains case management and evidence in accordance with legal requirements.
  • Other duties as assigned.
Career Level Definition
Supervises support employees. Responsibilities typically include:
  • Setting day-to-day operational objectives for team.
  • Problems faced may be difficult but typically are not complex.
  • Ensures policies, practices and procedures are understood and followed by direct reports, customers and stakeholders.
Knowledge & Experience
  • Bachelor's Degree required; equivalent combination of education and experience may be considered
  • Typically requires broad knowledge of technical or operational practices within assigned discipline, generally gained through work experience
  • Typically requires 2+ years prior leadership experience, and demonstrates understanding of basic management approaches

Job Code: RMFIM1
FLSA Status: Exempt
Salary Grade: 117
Compensation offered will be based on a variety of factors, including but not limited to education, work experience, skills, certifications, and geographic location, etc.
Eligible teammates may participate in a comprehensive benefits package that includes medical, dental, vision, life insurance, disability coverage, paid time off, retirement savings through a 401(k) plan, wellness resources, and other programs designed to support teammates' health and financial well-being, subject to plan terms and eligibility requirements. In addition, certain positions may be eligible for incentive compensation, bonuses, or other variable compensation, subject to applicable plans and performance criteria. General information on our comprehensive benefits package can be found by visiting Employee Benefits | Banking Career Benefits | Atlantic Union Bank
We are proud to be an Equal Employment Opportunity employer. We maintain a drug-free workplace.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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