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Fraud Investigation Manager Jobs in California (NOW HIRING)

Hyundai Capital

Manager, Loss Mitigation

Atlanta, GA · On-site

$80K - $125K/yr

WHAT YOU WILL DO The Manager, Loss Mitigation is responsible for managing loss mitigation operations and leads a team accountable for performance, loss results, and customer experience. Oversees ...

Avidbank

Commercial Bank Fraud Investigator

San Jose, CA · On-site

$65K - $100K/yr

... management review and potential law enforcement referrals. * Communicate with internal teams, customers, and external partners to obtain additional information related to fraud investigation.

TikTok

Fraud Investigator

San Jose, CA · On-site

$121K - $208K/yr

... Crime Investigation, Finance, Business Management, or a related discipline. - Significant ... fraud risk assessments and implementing effective remediation and control measures within a ...

Pantera Capital

Fraud Analyst

Palo Alto, CA · On-site

$100 - $135/hr

Monitor, investigate, and escape potential fraud, money laundering, and suspicious activity alerts using transaction monitoring systems and case management tools. * Conduct thorough reviews of ...

SpaceXAI

Fraud Analyst

Palo Alto, CA

$100K - $135K/yr

Monitor, investigate, and escalate potential fraud, money laundering, and suspicious activity alerts using transaction monitoring systems and case management tools. * Conduct thorough reviews of ...

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Fraud Investigation Manager information

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How much do fraud investigation manager jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for fraud investigation manager in California is $30.43, according to ZipRecruiter salary data. Most workers in this role earn between $21.83 and $34.86 per hour, depending on experience, location, and employer.

What does a fraud investigation manager do?

A Fraud Investigation Manager oversees and coordinates efforts to detect, prevent, and investigate fraudulent activities within an organization. They lead a team of investigators, analyze complex data and transactions, and develop strategies to reduce fraud risk. Their responsibilities also include ensuring compliance with legal and regulatory standards, reporting findings to senior management, and recommending process improvements to prevent future fraud. This role is vital for protecting a company's assets and maintaining customer trust.

What skills and qualifications are needed to be a fraud investigation manager?

To thrive as a Fraud Investigation Manager, you need expertise in fraud detection, risk assessment, and investigative techniques, typically supported by a degree in finance, criminology, or a related field. Familiarity with fraud management systems, data analytics tools, and certifications such as Certified Fraud Examiner (CFE) are commonly required. Strong leadership, analytical thinking, and effective communication skills help you lead teams and present findings clearly. These abilities ensure accurate detection, investigation, and prevention of fraudulent activities, protecting organizational assets and reputation.

How does a fraud investigation manager collaborate with other departments to resolve cases?

Fraud Investigation Managers work closely with teams such as compliance, legal, IT, and customer service to ensure comprehensive investigations. They often coordinate information sharing, develop joint strategies, and participate in cross-functional meetings to assess risks and solutions. This collaboration helps ensure that all aspects of a case are thoroughly examined and that the organization's response is consistent and legally sound. Building strong interdepartmental relationships is key to resolving cases efficiently and preventing future fraud.

What is the difference between Fraud Investigation Manager vs Fraud Analyst?

AspectFraud Investigation ManagerFraud Analyst
CredentialsTypically requires a bachelor’s degree in criminal justice, finance, or related field; certifications like CFE (Certified Fraud Examiner) are commonUsually holds a bachelor’s degree; certifications like CFE or ACFE are advantageous but not always required
Work EnvironmentLeads investigation teams, manages cases, and develops strategies within financial institutions or corporationsConducts investigations, analyzes data, and reports findings, often working under supervision
Employer & IndustryFinancial services, banking, insurance, and corporate sectorsFinancial institutions, law enforcement agencies, and consulting firms

The main difference is that a Fraud Investigation Manager oversees and directs fraud investigations, while a Fraud Analyst focuses on analyzing data and identifying potential fraud cases. The manager has more leadership responsibilities and strategic planning duties, whereas the analyst is more involved in day-to-day investigation work.

How much do fraud investigation managers make in the US?

Fraud investigation managers in the US typically earn between $70,000 and $120,000 annually, depending on experience, industry, and location. They often require strong analytical skills, knowledge of fraud detection tools, and relevant certifications such as CFE or CPA.

Is fraud investigation a good career?

Fraud investigation is a viable career that involves analyzing financial data, interviewing witnesses, and using investigative tools to detect and prevent fraud. It often requires strong analytical skills, attention to detail, and knowledge of relevant laws and regulations, with opportunities for advancement in financial institutions, government agencies, and private firms.

What qualifications do I need to be a fraud investigation manager?

A fraud investigation manager typically needs a bachelor's degree in criminal justice, finance, or a related field, along with several years of experience in fraud detection, investigation, or compliance. Professional certifications such as Certified Fraud Examiner (CFE) or Certified Financial Crime Specialist (CFCS) can enhance qualifications. Strong analytical skills, knowledge of investigative techniques, and familiarity with relevant tools and regulations are also important.

What are popular job titles related to Fraud Investigation Manager jobs in California?

For Fraud Investigation Manager jobs in California, the most frequently searched job titles are:

What job categories do people searching Fraud Investigation Manager jobs in California look for?

The top searched job categories for Fraud Investigation Manager jobs in California are:

What cities in California are hiring for Fraud Investigation Manager jobs?

Cities in California with the most Fraud Investigation Manager job openings:

Fraud Investigation Manager jobs near you
Infographic showing various Fraud Investigation Manager job openings in California as of August 2026, with employment types broken down into 82% Full Time, 15% Part Time, and 3% Contract. Highlights an 79% Physical, 3% Hybrid, and 18% Remote job distribution, with an average salary of $63,292 per year, or $30.4 per hour.

Manager, Loss Mitigation

Hyundai Capital America

Atlanta, GA • On-site

$137K/yr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 17 days ago

Hyundai Capital America rating

8.4

Company rating: 8.4 out of 10

Based on 18 frontline employees who took The Breakroom Quiz

Job description

Description
Hyundai Capital America (HCA) helps people move forward. Through Hyundai Motor Finance, Genesis Finance, and Kia Finance, we deliver innovative financing, leasing, and insurance solutions to more than 3 million customers and businesses nationwide.
We're a company driven by growth, innovation, and people. At HCA, you'll find opportunities to build new skills, expand your career, and make a real impact-while working in a diverse, inclusive, and values-driven environment. We're proud to support our communities through volunteerism, philanthropy, and engaged Employee Resource Groups.
If you're looking for a fast-paced, collaborative workplace where your ideas matter, join us as we lead the future of financing freedom of movement. Apply today.
WHAT YOU WILL DO
The Manager, Loss Mitigation is responsible for managing loss mitigation operations and leads a team accountable for performance, loss results, and customer experience. Oversees staff coaching, operational execution, compliance, and performance monitoring, while partnering cross-functionally to drive process improvements and support business objectives.
HOW YOU WILL MAKE AN IMPACT
  1. Daily Activity
  • Manage and coach staff to achieve key performance metrics and mitigate loss results.
  • Monitor daily, weekly, and monthly performance trends across queues, teams, and individuals.
  • Support employee engagement, recognition, and ongoing development planning.
  • Ensure team adheres to established policies and procedures to maintain compliance and operational standards.

2. Process Improvements
  • Identify process gaps, operational inefficiencies, and missed opportunities, and recommend practical solutions.
  • Partner with internal departments to drive collaboration, communication, and alignment across sites, teams, and business partners.

3. Department Strategy Execution
  • Develop and execute action plans to address performance gaps and drive performance improvement.
  • Support implementation of new tools, workflows, contact strategies, and segmentation approaches.
  • Utilize reporting and operational data to evaluate outcomes and continuously refine team execution. Responsible for maintaining the appropriate staffing levels by assisting in interviewing and on-boarding activities.

4. Lead, mentor, and develop team members by providing direction, performance feedback, and support to ensure effective collaboration, professional growth, and achievement of organizational and personal goals.
Qualifications
WHAT YOU WILL BRING TO THE ROLE
  • Minimum 5-7 years progressive related experience in a call center environment with vendor management accountability including cross functional responsibility in Operation functions such as Collections, Servicing, Credit and/or Funding roles.
  • 0-2 years supervisory experience or leading projects.
  • Auto Finance industry preferred.
  • Bachelor's degree or equivalent work experience.
  • Strong interpersonal skills to promote team success and development.
  • Knowledge of federal laws governing collections practices.
  • Strong verbal and written communication skills with the ability to share clear messages effectively both inside and outside the organization.
  • Proactive approach to problem-solving with demonstrated skill set in identifying, researching, and solving problems.
  • Proven analytical skills to provide analysis and report summaries to upper management.
  • Ability to train and develop team members with strong emphasis on skill set development and call related negotiation, listening and interpretation skills.
  • Experience in service-related disciplines. Understand and can develop a customer-centric approach that meets policies and procedures while promoting customer retention.
  • Proficient in Microsoft Office, including Word and Excel.
  • Understanding of team dynamics and techniques to build strong teams. Must be able to influence, motivate and engage associates.
  • Exceptional time management skills, with the ability to multitask in a fast-paced environment while meeting established deadlines.
  • Proven track record with delivering seamless customer experiences.
  • Ability to thrive in a performance coaching environment.

WE TAKE CARE OF OUR PEOPLE
At HCA, our people drive our success. That's why we offer a competitive rewards package that supports your health, financial future, and overall wellbeing-at work and beyond.
Benefits Highlights
  • Vehicle perks - monthly vehicle allowance plus purchase and lease discounts
  • Comprehensive health coverage - medical, dental, and vision plans
  • Employer-funded HSA contributions to help reduce healthcare costs
  • 401(k) with company match and immediate vesting from day one
  • 100% company-paid life and disability insurance
  • Wellbeing benefits including fitness and health resources
  • Leadership programs and career development that support continuous learning
  • Paid Volunteer Time Off and a company charitable donation in your honor

Because great benefits help you thrive-personally and professionally.
WHAT HAPPENS NEXT
Express your interest by submitting an application. Once your application is received, our recruiting team will review your application to see if you meet the basic and preferred qualifications listed on the job description. For more information on our culture, visit our careers page.
OTHER DETAILS
Our Company is an equal opportunity employer committed to fostering a diverse, inclusive, and respectful workplace-because we believe diversity builds stronger teams. We comply with all applicable federal, state, and local equal employment opportunity laws and do not discriminate on the basis of race, religion or creed, color, national origin, ancestry, caste, citizenship, sex or gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, medical condition, genetic information, marital status, family care or medical leave status, military or veteran status, political affiliation, or any other characteristic protected by law. Information provided during the application process is requested in good faith and will be used solely in accordance with applicable employment laws.
California Privacy Notice
This notice only applies to our applicants who reside in the State of California.
The latest version of our Privacy Policy can be found here . This Privacy Policy provides you with notice, at or before the point of collection, about the categories of personal information to be collected from you, the purposes for which your personal information is collected or used, and whether that information is sold or shared, so that you can exercise meaningful control over our use of your personal information. We are providing this notice to comply with the California Consumer Privacy Act of 2018, as amended as by the California Privacy Rights Act of 2020 ("CCPA").
If you have any questions about CCPA regarding California residents or HCA team members, please contact the Privacy Team at Privacy2@hcs.com .

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