ZipRecruiter

Log In

1

Fraud Dispute Analyst Jobs (NOW HIRING)

Five Star Bank

VP/Fraud Manager

Sacramento, CA · On-site

$80K - $90K/yr

... fraud/dispute investigative unit or agency, as appropriate * Assists with Identifying, implementing, analyzing and reviewing pro-active processes predictive of fraudulent behaviors to mitigate loss ...

Five Star Bank

VP/Fraud Manager

Sacramento, CA · On-site

$80K - $90K/yr

... fraud/dispute investigative unit or agency, as appropriate * Assists with Identifying, implementing, analyzing and reviewing pro-active processes predictive of fraudulent behaviors to mitigate loss ...

MRISpokane

Payments Fraud Analyst

Riverside, CA

Manage Regulation E claims and dispute investigations * Create and maintain fraud rules, filters ... Fraud Analyst * Fraud Operations Specialist * Electronic Fraud Specialist * Deposit Operations ...

Till Financial

Fraud Analyst

Brooklyn, NY · Remote

$70K - $105K/yr

Despite this, Till has one of the lowest dispute rates among all partners at our sponsor bank (Coastal Community Bank), and we intend to keep it that way as we scale. As Till's Fraud Analyst, you ...

Till Financial

Fraud Analyst

Brooklyn, NY · On-site +1

$70K - $105K/yr

Despite this, Till has one of the lowest dispute rates among all partners at our sponsor bank (Coastal Community Bank), and we intend to keep it that way as we scale. As Till's Fraud Analyst, you ...

Nymbus, Inc.

Fraud Analyst

Jacksonville, FL · Remote

... dispute cases and merchant documentation to determine chargeback eligibility. ● Keep management up to date on fraud-related incidents, emerging trends and make recommendations for process ...

Nymbus, Inc.

Fraud Analyst

... dispute cases and merchant documentation to determine chargeback eligibility. • Keep management up to date on fraud-related incidents, emerging trends and make recommendations for process ...

Vaco LLC

Chargeback Analyst I (x3)

Saint Petersburg, FL · Remote

$19/hr

The Chargeback Analyst I - Temp is responsible for processing incoming fraud and/or non-fraud cardholder dispute cases. Primary duties include researching and resolving cardholder claims of fraud and ...

Vaco LLC

Chargeback Analyst I (x3)

Saint Petersburg, FL · Remote

$19/hr

The Chargeback Analyst I - Temp is responsible for processing incoming fraud and/or non-fraud cardholder dispute cases. Primary duties include researching and resolving cardholder claims of fraud and ...

next page

Showing results 1-20

All JobsFraud Dispute Analyst Jobs

Fraud Dispute Analyst information

See salary details

$15

$30

$63

How much do fraud dispute analyst jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for fraud dispute analyst in the United States is $30.68, according to ZipRecruiter salary data. Most workers in this role earn between $21.15 and $33.89 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Fraud Dispute Analyst, and why are they important?

To thrive as a Fraud Dispute Analyst, you need strong analytical abilities, attention to detail, and a background in finance or banking—often supported by a relevant degree or experience. Familiarity with fraud detection software, case management systems, and regulatory compliance tools is typically required. Excellent communication, problem-solving, and critical thinking skills help analysts interact with customers and resolve complex cases efficiently. These competencies are crucial for accurately identifying fraudulent activity, minimizing financial losses, and maintaining trust with clients.

What is the difference between Fraud Dispute Analyst vs Fraud Investigator?

AspectFraud Dispute AnalystFraud Investigator
CredentialsTypically requires a high school diploma or associate's degree; certifications like CFE are a plusOften requires a bachelor's degree in criminal justice, law enforcement, or related fields; certifications like CFE or FCIP are common
Work EnvironmentOffice-based, handling customer disputes and transaction reviewsField or office-based, conducting investigations and interviews
Employer & IndustryFinancial institutions, credit card companies, e-commerceLaw enforcement agencies, financial institutions, private investigation firms

While both roles focus on fraud detection, a Fraud Dispute Analyst primarily reviews and resolves customer disputes related to fraudulent transactions, whereas a Fraud Investigator conducts in-depth investigations to identify and apprehend fraudsters. The roles often overlap in skills and industry but differ in scope and responsibilities.

What does a Fraud Dispute Analyst do?

A Fraud Dispute Analyst is responsible for investigating and resolving claims of unauthorized or fraudulent transactions on customer accounts. They review transaction details, communicate with customers, and work with internal teams or external partners to determine the legitimacy of disputed charges. Their goal is to protect both the company and its customers from financial loss due to fraud while ensuring compliance with relevant regulations and policies.

What are some common challenges faced by Fraud Dispute Analysts, and how can new hires effectively navigate them?

Fraud Dispute Analysts often encounter challenges such as high case volumes, evolving fraud tactics, and balancing timely resolutions with detailed investigations. New hires can effectively navigate these challenges by staying updated on fraud trends, leveraging internal fraud detection tools, and maintaining clear communication with both customers and cross-functional teams. Developing strong organizational and time management skills is crucial for managing multiple cases simultaneously, while regular training and knowledge sharing can help analysts stay ahead of emerging threats.
More about Fraud Dispute Analyst jobs
What cities are hiring for Fraud Dispute Analyst jobs? Cities with the most Fraud Dispute Analyst job openings:
What states have the most Fraud Dispute Analyst jobs? States with the most job openings for Fraud Dispute Analyst jobs include:
What job categories do people searching Fraud Dispute Analyst jobs look for? The top searched job categories for Fraud Dispute Analyst jobs are:
Fraud Dispute Analyst jobs near you

Product Manager - Banking & Payments (Fraud & Disputes)

Purple Drive Technologies

Fort Lauderdale, FL • On-site

Full-time

Posted 24 days ago

Job description

Overview:
Role Name: Product Manager - Banking & Payments (Fraud & Disputes)
Location: Sunrise, FL
Employment Type: Full-Time
Experience Required: 8-12 Years
Job Summary
We are looking for an accomplished Product Manager with deep expertise in Banking and Payments, specifically in Fraud Detection and Dispute Management. This role requires ownership of complex financial products that sit at the intersection of risk, compliance, technology, and customer experience.
The ideal candidate is strategic, analytical, and decisive-capable of driving product vision while working closely with cross-functional teams to deliver secure, compliant, and scalable payment solutions.
Key Responsibilities
Product Strategy & Roadmap
  • Define and own the product roadmap for Fraud, Disputes, and Payment Processing platforms.
  • Align product strategy with business objectives, regulatory requirements, and customer needs.
  • Identify gaps in existing systems and propose innovative, compliant solutions.
Stakeholder & Client Management
  • Collaborate with senior stakeholders across Risk, Compliance, Operations, Engineering, and Legal teams.
  • Act as the primary liaison between business and technical teams.
  • Present product updates, insights, and recommendations to leadership.
Fraud & Dispute Domain Leadership
  • Lead initiatives related to fraud monitoring, chargebacks, disputes, claims, and transaction risk.
  • Ensure adherence to banking regulations, card network rules (Visa/Mastercard), and internal risk policies.
  • Analyze fraud and dispute trends, KPIs, and loss metrics to guide enhancements.
Product Development & Delivery
  • Create detailed product requirements, epics, and user stories.
  • Prioritize backlogs and drive sprint planning in Agile environments.
  • Support UAT, release management, and post-release optimization.
Data & Analytics
  • Use data-driven insights to evaluate product performance and customer impact.
  • Define and track success metrics related to fraud reduction, dispute resolution efficiency, and customer satisfaction.
Required Skills & Experience
Domain Experience
  • 8+ years of Product Management experience in Banking, Financial Services, or Payments.
  • Strong hands-on experience with Fraud Detection, Dispute Management, and Chargeback processes.
  • Deep understanding of payment flows, transaction lifecycle, and risk controls.
Technical & Functional Skills
  • Experience working with payment gateways, core banking systems, or card processing platforms.
  • Ability to translate complex business requirements into technical solutions.
  • Familiarity with Agile/Scrum product delivery models.
  • Strong analytical and problem-solving skills.
Regulatory & Compliance Knowledge
  • Working knowledge of PCI-DSS, AML, KYC, and card network compliance standards.
  • Understanding of fraud rules, alerts, thresholds, and exception handling.
Preferred Qualifications
  • Experience in digital banking, cards, or payment processing platforms.
  • Exposure to fraud tools, risk engines, or dispute management systems.
  • Prior experience working in large enterprise or regulated financial environments.
  • Bachelor's degree in Business, Technology, Finance, or a related field (MBA preferred).
Soft Skills & Competencies
  • Strong leadership and decision-making abilities.
  • Excellent communication and stakeholder management skills.
  • High ownership mindset with attention to detail.
  • Ability to operate in fast-paced, high-impact environments.

Apply