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Fraud Dispute Analyst Jobs (NOW HIRING)

corpay

Fraud Dispute Analyst

Brentwood, TN · Hybrid

What We Need Corpay is currently looking to hire a Fraud Dispute Analyst within our Fraud division. This position falls under our Finance line of business and is located in Brentwood, TN. In this ...

corpay

Fraud Dispute Analyst

Brentwood, TN · Hybrid

What We Need Corpay is currently looking to hire a Fraud Dispute Analyst within our Fraud division. This position falls under our Finance line of business and is located in Brentwood, TN. In this ...

Corpay

Fraud Dispute Analyst

Brentwood, TN · On-site

How We Work As a Fraud Dispute Analyst, you will work in a hybrid environment. Corpay will set you up for success by providing: * Assigned workspace in Brentwood office * Company-issued equipment

xAI

Dispute Analyst - X Payments

Bastrop, TX

This fast-paced role requires strong analytical skills and collaboration with Fraud, Compliance ... Monitor dispute aging and ensure deadlines are met for all required actions, including filings ...

xAI

Dispute Analyst - X Payments

Bastrop, TX · On-site

This fast-paced role requires strong analytical skills and collaboration with Fraud, Compliance ... Monitor dispute aging and ensure deadlines are met for all required actions, including filings ...

xAI

Dispute Analyst - X Payments

Bastrop, TX · On-site

This fast-paced role requires strong analytical skills and collaboration with Fraud, Compliance ... Monitor dispute aging and ensure deadlines are met for all required actions, including filings ...

Fnbcorp

Check Dispute Analyst

Pittsburgh, PA

Check Dispute Analyst Business Unit: Risk Management Reports to: Manager of Risk Detections and ... Management to review fraud products in lieu of account closure. Escalates claims to Risk ...

Blaze Credit Union

Fraud Analyst

Falcon Heights, MN · On-site

$25.20 - $29.50/hr

Job Type Full-time Description This position will focus on card dispute/fraud claims including, but ... Analyze case details to determine methodology of each fraud scheme to identify gaps * Create and ...

Saicon Consultants Inc

Be Seen First

Fraud & Dispute Associate

Omaha, NE · On-site

$19 - $21/hr

... fraud. • Understand compliance and verification procedures to effectively process cardholder ... Analytics - Big Data, Datawarehouse/ETL, Cloud Services Flexibility of Our Services Saicon ...

Blaze Credit Union

Fraud Analyst

Saint Paul, MN · On-site

$25.20 - $29.50/hr

This position will focus on card dispute/fraud claims including, but not limited to, assisting ... Analyze case details to determine methodology of each fraud scheme to identify gaps * Create and ...

Blaze Credit Union

Fraud Analyst

Falcon Heights, MN

$25.20 - $29.50/hr

Description This position will focus on card dispute/fraud claims including, but not limited to ... Analyze case details to determine methodology of each fraud scheme to identify gaps * Create and ...

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Fraud Dispute Analyst information

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How much do fraud dispute analyst jobs pay per hour?

As of Jun 8, 2026, the average hourly pay for fraud dispute analyst in the United States is $30.68, according to ZipRecruiter salary data. Most workers in this role earn between $21.15 and $33.89 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Fraud Dispute Analyst, and why are they important?

To thrive as a Fraud Dispute Analyst, you need strong analytical abilities, attention to detail, and a background in finance or banking—often supported by a relevant degree or experience. Familiarity with fraud detection software, case management systems, and regulatory compliance tools is typically required. Excellent communication, problem-solving, and critical thinking skills help analysts interact with customers and resolve complex cases efficiently. These competencies are crucial for accurately identifying fraudulent activity, minimizing financial losses, and maintaining trust with clients.

What is the difference between Fraud Dispute Analyst vs Fraud Investigator?

AspectFraud Dispute AnalystFraud Investigator
CredentialsTypically requires a high school diploma or associate's degree; certifications like CFE are a plusOften requires a bachelor's degree in criminal justice, law enforcement, or related fields; certifications like CFE or FCIP are common
Work EnvironmentOffice-based, handling customer disputes and transaction reviewsField or office-based, conducting investigations and interviews
Employer & IndustryFinancial institutions, credit card companies, e-commerceLaw enforcement agencies, financial institutions, private investigation firms

While both roles focus on fraud detection, a Fraud Dispute Analyst primarily reviews and resolves customer disputes related to fraudulent transactions, whereas a Fraud Investigator conducts in-depth investigations to identify and apprehend fraudsters. The roles often overlap in skills and industry but differ in scope and responsibilities.

What does a Fraud Dispute Analyst do?

A Fraud Dispute Analyst is responsible for investigating and resolving claims of unauthorized or fraudulent transactions on customer accounts. They review transaction details, communicate with customers, and work with internal teams or external partners to determine the legitimacy of disputed charges. Their goal is to protect both the company and its customers from financial loss due to fraud while ensuring compliance with relevant regulations and policies.

What are some common challenges faced by Fraud Dispute Analysts, and how can new hires effectively navigate them?

Fraud Dispute Analysts often encounter challenges such as high case volumes, evolving fraud tactics, and balancing timely resolutions with detailed investigations. New hires can effectively navigate these challenges by staying updated on fraud trends, leveraging internal fraud detection tools, and maintaining clear communication with both customers and cross-functional teams. Developing strong organizational and time management skills is crucial for managing multiple cases simultaneously, while regular training and knowledge sharing can help analysts stay ahead of emerging threats.
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Fraud Dispute Analyst jobs near you
Fraud Dispute Analyst

Fraud Dispute Analyst

corpay

Brentwood, TN • Hybrid

Other

Medical, Dental, Vision, Retirement, PTO

Posted 6 days ago

Corpay rating

7.3

Company rating: 7.3 out of 10

Based on 23 frontline employees who took The Breakroom Quiz

12th of 17 rated payment service providers

Job description

What We Need

Corpay is currently looking to hire a Fraud Dispute Analyst within our Fraud division. This position falls under our Finance line of business and is located in Brentwood, TN. In this role, you will be responsible for the analysis of transactions in the financial portfolio, including transactions disputed as Fraud. This position is a key partner in reducing fraud losses through the use of skillful analytics across multiple lines of businesses. This is a high volume fast paced hybrid work environment with two required workdays in office. You will report directly to the Fraud Dispute Manager and regularly collaborate across the organization.  

 

How We Work

As a Fraud Dispute Analyst, you will work in a hybrid environment. Corpay will set you up for success by providing:

  • Assigned workspace in Brentwood office
  • Company-issued equipment
  • Formal, hands-on Training

 
Role Responsibilities

The responsibilities of the role will include: 

  • Analyzing dispute cases and support documentation received to determine if the transaction(s) is a valid dispute.
  • Determining which disputes qualify for chargeback to the merchant based on specific criteria.
  • Developing sound conclusions based on analyses performed.
  • Supporting the Chargeback Team to ensure all chargebacks are processed timely.
  • Working with appropriate support teams to ensure customer receives a timely credit for all qualifying disputes.
  • Ensuring all Reg E disputes and notifications are processed accurately and timely.
  • Maintaining dispute and chargeback inventory to ensure all cases are accounted for and processed timely.
  • Working with the Fraud Risk Team in developing business rules to monitor, identify and remediate fraudulent trends quickly.
  • Effectively assessing current work methodologies and recommend changes when and where necessary.
  • Assisting the Risk Management team in performing trending and forecasting of fraud in various financial portfolios.
  • Reporting appropriate transactions to the MasterCard tool timely based upon specific requirements for SAFE (The Fraud Center) and Stand-In.

Qualifications & Skills

  • High School diploma with 1+ years customer service and card processing experience.
  • Experience in fraud analysis and detection is a plus.
  • OpenWay/Prepaid, Comdata Proprietary and MasterCard platform experience preferred, but not required.
  • Must be detail oriented with great analytical skills.
  • Thorough working knowledge of Microsoft Excel.
  • Must be able to multi-task and prioritize with priorities that change quickly.
  • Must have excellent organizational skills to manage the inflow of new issues and manage items that are not immediately resolved.
  • Must possess good communication skills, written and verbal.
  • Must be able to work independently.
  • Must be able to work the following shift/schedule: Monday - Friday, 8:00 am – 5:00 pm

 

Benefits & Perks

  • Medical, Dental & Vision benefits available the 1st month after hire
  • Automatic enrollment into 401(k) plan (subject to eligibility requirements)
  • Company-wide virtual fitness classes
  • Robust PTO offerings including major holidays, vacation, sick, personal, and volunteer time
  • Employee discounts with major providers (wireless, gym, car rental, etc.)
  • Philanthropic support with both local and national organizations
  • Engaging culture with company-wide contests and prizes

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