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Fraud Customer Service Jobs in Nebraska (NOW HIRING)

First National Bank of Omaha

$16.25 - $21/hr

As a Fraud Specialist, you can do just that by helping FNBO customers protect themselves against fraud as well as providing excellent customer service. We are looking for someone who will share our ...

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Customer Experience Representative I

Valley, NE · On-site

$15.25 - $20.75/hr

Provide quality customer service to all customers and prospective customers. Greet clients and ... for fraud detection and prevention. i. Other duties as assigned. REQUIREMENTS: Minimum ...

pla

Customer Experience Representative I

Valley, NE · On-site

$15.25 - $20.75/hr

Provide quality customer service to all customers and prospective customers. Greet clients and ... for fraud detection and prevention. i. Other duties as assigned. REQUIREMENTS: Minimum ...

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All JobsFraud Customer Service JobsFraud Customer Service Jobs in Nebraska

Fraud Customer Service information

See Nebraska salary details

$9

$17

$31

How much do fraud customer service jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for fraud customer service in Nebraska is $17.80, according to ZipRecruiter salary data. Most workers in this role earn between $14.44 and $18.51 per hour, depending on experience, location, and employer.

What is the difference between Fraud Customer Service vs Fraud Analyst?

AspectFraud Customer ServiceFraud Analyst
Required CredentialsHigh school diploma or equivalent; customer service experienceBachelor's degree in finance, criminal justice, or related field; certifications like CFE often preferred
Work EnvironmentCustomer support centers, call centers, online chat platformsOffice settings, data analysis labs, remote work possible
Employer & Industry UsageFinancial institutions, e-commerce companies, telecom providersFinancial services, banking, insurance, e-commerce
Common Search & Comparison IntentUnderstanding customer-facing roles in fraud preventionAnalyzing fraud patterns and investigating cases

Fraud Customer Service focuses on assisting customers with fraud-related issues, verifying identities, and resolving disputes. Fraud Analysts analyze data, identify fraud patterns, and develop prevention strategies. While both roles work in fraud prevention, Fraud Customer Service is more customer-facing, whereas Fraud Analysts are more data-driven and investigative.

How to start working in fraud customer service?

To start working in fraud customer service, candidates typically need strong communication skills, attention to detail, and basic knowledge of fraud prevention practices. Relevant experience in customer service or call centers, along with familiarity with fraud detection tools and certifications such as Certified Fraud Examiner (CFE), can improve job prospects. Entry-level roles often require a high school diploma or equivalent and may involve on-the-job training.

Is working in fraud customer service a good career?

Fraud customer service is a role focused on detecting and resolving fraudulent activity, requiring strong communication and analytical skills. It offers opportunities for career growth in the financial and security sectors, often involving training on fraud detection tools and industry regulations.

What does a fraud customer service representative do?

A fraud customer service representative investigates and resolves cases of fraudulent activity reported by customers, such as unauthorized transactions or account breaches. They analyze account data, communicate with customers, and work with security teams to prevent future fraud, often using specialized software and following company protocols.

What qualifications do I need to work in fraud customer service?

Fraud customer service roles typically require a high school diploma or equivalent, strong communication skills, and experience with customer service or call center environments. Knowledge of fraud detection tools, basic computer skills, and attention to detail are also important; some positions may prefer or require relevant certifications in fraud prevention or security.
Fraud Customer Service jobs near you
Infographic showing various Fraud Customer Service job openings in Nebraska as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 20% Part Time, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $37,029 per year, or $17.8 per hour.

Customer Service/Production Associate

Scottsbluff, NE • On-site

Goodwill Industries of Greater Nebraska
Non-Profits • 201 - 500 employees
Learn more about Goodwill Industries of Greater Nebraskaexternal

$15 - $16.25/hr

Full-time

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

GENERAL DESCRIPTION: Assist customers and perform such tasks as necessary for successful/efficient operation of store including but not limited to the preparation of product for sale, movement of product to sales floor and then to recycling as appropriate, cashiering, and providing excellent customer service.

ESSENTIAL JOB FUNCTIONS: (NOTE: Qualified persons with disabilities are encouraged to apply. Reasonable accommodation will be made.)

  1. Sort, containerize, label and/or otherwise prepare donated items for sale either in the store or via e-commerce, or possible eventual recycling.
  2. Salvage product according to procedure and complete corresponding documentation.
  3. Accurately check out customers and complete sales transactions at the cash register.
  4. Be able to maintain store, including opening and closing when requested by store manager.
  5. Keep store and surrounding area in a clean and pleasing appearance/condition with consideration for safety factors involving company employees, donors and the general public.
  6. Timely arrival at the workplace and consistent attendance as arranged by the Manager.
  7. Maintain a positive image in the community while developing and maintaining an excellent rapport with customers, donors, and other guests of Goodwill Industries of Greater Nebraska.
  8. Provide excellent customer service
  9. Inform customers of seasonal and permanent promotions (i.e. monthly coupons, in-store Specials, etc.) and ask every customer who purchases items, if they would like to round-up their purchase.
  10. Follow safety rules and all agency policies and procedures.
  11. Document incidents/accidents, supply requirements and other situations as may be required by supervisor. Report information in a timely manner. Maintain necessary paperwork.
  12. Perform work activities in conformance to Goodwill Values Statement which includes thevalues of Respect, Integrity, Compassion, Stewardship, Learning, Teamwork and Entrepreneurial Spirit.
  13. Immediately report any wrongdoing, unethical or improper conduct, fraud, fiscal mismanagement or misappropriation of funds, etc. (Refer to the Corporate Compliance Program Policy and Procedure for instructions on how to report.)
  14. Encourage and do not hinder in any way an employee making a report pertaining to Goodwills Corporate Compliance Program Policy and Procedure or making a report of work injury.
  15. Ensure no employee is retaliated against in any way as a result of making a report related toGoodwills Corporate Compliance Program Policy and Procedure or making a report of work injury.
  16. Welcome and embrace cultural diversity in all areas of Goodwill, i.e. customers, donors, volunteers, employees, or participants served.
  17. Other duties as assigned

EDUCATION, TRAINING AND EXPERIENCE:

  1. Experience in a position which requires the providing of excellent customer service desirable
  2. Previous experience in operating a cash register is desirable

PHYSICAL REQUIREMENTS OF THE ESSENTIAL JOB FUNCTIONS:

  1. Ability to communicate in spoken conversation, adequate volume speech, and have normal hearing for conversation.
  2. Ability to be independently mobile on all surfaces and situations, to move safely about the work area.
  3. The ability to stand/walk a majority of the work day.
  4. Visual acuity, depth perception and field of vision within normal range.
  5. Have the physical stamina to lift, carry, push, and pull objects weighing up to 50#, frequently up to 25 #.

MENTAL REQUIREMENTS OF THE ESSENTIAL JOB FUNCTIONS:

  1. Ability to follow directions of supervisor.
  2. Ability to deal with people in an efficient manner.
  3. Ability to meet, interact, and cooperate with other workers in a pleasant and friendly manner.
  4. Ability to accurately count money and perform cash register functions.

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