Des Moines, IA · On-site
$18 - $19/hr
Fraud & Claims Operations Representative 2 Position: Fraud & Claims Operations Representative 2 (Customer Service Representative) Industry: Banking/Financial Services Job duration: 6 months (Possible ...
Des Moines, IA · On-site
$18 - $19/hr
Fraud & Claims Operations Representative 2 Position: Fraud & Claims Operations Representative 2 (Customer Service Representative) Industry: Banking/Financial Services Job duration: 6 months (Possible ...
$18 - $19/hr
Fraud & Claims Operations Representative 2 ( Customer Service Representative ) * Industry: Banking/Financial Services * Job duration: 6 months ( Possible Extension/Conversion ) * Location: Des Moines ...
New
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$18 - $19/hr
Fraud & Claims Operations Representative 2 ( Customer Service Representative ) * Industry: Banking/Financial Services * Job duration: 6 months ( Possible Extension/Conversion ) * Location: Des Moines ...
New
Des Moines, IA · On-site
$20 - $24.50/hr
... of customer service - a level unmatched in the industry. And here's the best part - we're a ... SHAZAM is looking for a Fraud Specialist to join our team. In this role, you will work as a call ...
Des Moines, IA · On-site
$20 - $24.50/hr
... of customer service - a level unmatched in the industry. And here's the best part - we're a ... SHAZAM is looking for a Fraud Specialist to join our team. In this role, you will work as a call ...
North Liberty, IA · On-site
$29.17 - $34.11/hr
Provides superior member service to internal staff and external members. GREENSTATE CULTURE: At ... Manages check fraud claims. * Documents, accurately and thoroughly, all actions taken on a case.
North Liberty, IA · On-site
$29.17 - $34.11/hr
Provides superior member service to internal staff and external members. GREENSTATE CULTURE: At ... Manages check fraud claims. * Documents, accurately and thoroughly, all actions taken on a case.
North Liberty, IA · On-site
$29.17 - $34.11/hr
Provides superior member service to internal staff and external members. GREENSTATE CULTURE: At ... Manages check fraud claims. * Documents, accurately and thoroughly, all actions taken on a case.
North Liberty, IA · On-site
$29.17 - $34.11/hr
Provides superior member service to internal staff and external members. GREENSTATE CULTURE: At ... Manages check fraud claims. * Documents, accurately and thoroughly, all actions taken on a case.
Jefferson, IA · On-site
$15.25 - $20.50/hr
As a CSR, this position will be responsible for balancing the cash, staying within drawer limits ... fraud questions. * Assist customers with purchase, fees and entry to their safe deposit box ...
Jefferson, IA · On-site
$15.25 - $20.50/hr
As a CSR, this position will be responsible for balancing the cash, staying within drawer limits ... fraud questions. * Assist customers with purchase, fees and entry to their safe deposit box ...
Jefferson, IA · On-site
$15.25 - $20.50/hr
As a CSR, this position will be responsible for balancing the cash, staying within drawer limits ... fraud questions. * Assist customers with purchase, fees and entry to their safe deposit box ...
Jefferson, IA · On-site
$15.25 - $20.50/hr
As a CSR, this position will be responsible for balancing the cash, staying within drawer limits ... fraud questions. * Assist customers with purchase, fees and entry to their safe deposit box ...
Des Moines, IA · On-site
$18/hr
Qualifications: 1 year of call center experience Contact center or phone-based customer service ... Bilingual Spanish Fraud and claims operations experience. Banking/Financial Services Call Center ...
Des Moines, IA · On-site
$18/hr
Qualifications: 1 year of call center experience Contact center or phone-based customer service ... Bilingual Spanish Fraud and claims operations experience. Banking/Financial Services Call Center ...
Des Moines, IA · On-site
$18/hr
Qualifications: 1 year of call center experience Contact center or phone-based customer service ... Bilingual Spanish Fraud and claims operations experience. Banking/Financial Services Call Center ...
Des Moines, IA · On-site
$18/hr
Qualifications: 1 year of call center experience Contact center or phone-based customer service ... Bilingual Spanish Fraud and claims operations experience. Banking/Financial Services Call Center ...
Qualifications: 1 year of call center experience Contact center or phone-based customer service ... Bilingual Spanish Fraud and claims operations experience. Banking/Financial Services Call Center ...
Qualifications: 1 year of call center experience Contact center or phone-based customer service ... Bilingual Spanish Fraud and claims operations experience. Banking/Financial Services Call Center ...
Bettendorf, IA · On-site
We thrive on providing exceptional customer service, and we look for friendly professionals dedicated to helping customers achieve their financial goals. Position Summary The Senior Fraud Specialist ...
Bettendorf, IA · On-site
We thrive on providing exceptional customer service, and we look for friendly professionals dedicated to helping customers achieve their financial goals. Position Summary The Senior Fraud Specialist ...
... in sales and customer service. Our exciting and rewarding work environment offers you the ... Work closely with cross-functional teams such as technical support, billing, fraud, customer care ...
... in sales and customer service. Our exciting and rewarding work environment offers you the ... Work closely with cross-functional teams such as technical support, billing, fraud, customer care ...
Coralville, IA · On-site
$26/hr
... in sales and customer service. Our exciting and rewarding work environment offers you the ... Work closely with cross-functional teams such as technical support, billing, fraud, customer care ...
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Coralville, IA · On-site
$26/hr
... in sales and customer service. Our exciting and rewarding work environment offers you the ... Work closely with cross-functional teams such as technical support, billing, fraud, customer care ...
Coralville, IA · On-site
$26/hr
... in sales and customer service. Our exciting and rewarding work environment offers you the ... Work closely with cross-functional teams such as technical support, billing, fraud, customer care ...
Coralville, IA · On-site
$26/hr
... in sales and customer service. Our exciting and rewarding work environment offers you the ... Work closely with cross-functional teams such as technical support, billing, fraud, customer care ...
Des Moines, IA · On-site
$125K/yr
... customers in the three core areas of Client Gartner Magic Quadrant Leaders Quadrant for 2011 Web ... Sales Executive, Fraud Solutions Industry Specialized IT Services Location: Candidate Can be ...
Des Moines, IA · On-site
$125K/yr
... customers in the three core areas of Client Gartner Magic Quadrant Leaders Quadrant for 2011 Web ... Sales Executive, Fraud Solutions Industry Specialized IT Services Location: Candidate Can be ...
... financial services group serving approximately 23.9 million customers worldwide.* For more ... Responsibilities: * Independently evaluate complex fraud, misconduct, misrepresentation ...
... financial services group serving approximately 23.9 million customers worldwide.* For more ... Responsibilities: * Independently evaluate complex fraud, misconduct, misrepresentation ...
Davenport, IA · On-site
$13.75 - $19/hr
Monitors customer account activity and transactions in order to identify possible fraud ... Customer service or sales experience required We offer Medical, Dental, Vision, Paid Time Off, 401k ...
Davenport, IA · On-site
$13.75 - $19/hr
Monitors customer account activity and transactions in order to identify possible fraud ... Customer service or sales experience required We offer Medical, Dental, Vision, Paid Time Off, 401k ...
Davenport, IA · On-site
$13.75 - $19/hr
Monitors customer account activity and transactions in order to identify possible fraud ... Customer service or sales experience required We offer Medical, Dental, Vision, Paid Time Off, 401k ...
Davenport, IA · On-site
$13.75 - $19/hr
Monitors customer account activity and transactions in order to identify possible fraud ... Customer service or sales experience required We offer Medical, Dental, Vision, Paid Time Off, 401k ...
Davenport, IA · On-site
$13.75 - $19/hr
Monitors customer account activity and transactions in order to identify possible fraud ... Customer service or sales experience required We offer Medical, Dental, Vision, Paid Time Off, 401k ...
Davenport, IA · On-site
$13.75 - $19/hr
Monitors customer account activity and transactions in order to identify possible fraud ... Customer service or sales experience required We offer Medical, Dental, Vision, Paid Time Off, 401k ...
Davenport, IA · On-site
$13.75 - $19/hr
Monitors customer account activity and transactions in order to identify possible fraud ... Customer service or sales experience required We offer Medical, Dental, Vision, Paid Time Off, 401k ...
Davenport, IA · On-site
$13.75 - $19/hr
Monitors customer account activity and transactions in order to identify possible fraud ... Customer service or sales experience required We offer Medical, Dental, Vision, Paid Time Off, 401k ...
$8.75 - $10.72
4% of jobs
$10.72 - $12.69
12% of jobs
$13.80 is the 25th percentile. Wages below this are outliers.
$12.69 - $14.65
16% of jobs
The median wage is $15.61 / hr.
$14.65 - $16.62
37% of jobs
$17.35 is the 75th percentile. Wages above this are outliers.
$16.62 - $18.59
16% of jobs
$18.59 - $20.56
7% of jobs
$20.56 - $22.53
4% of jobs
$22.53 - $24.50
2% of jobs
$24.50 - $26.47
1% of jobs
$26.47 - $28.44
0% of jobs
$28.44 - $30.40
0% of jobs
$8
$17
$30
| Aspect | Fraud Customer Service | Fraud Analyst |
|---|---|---|
| Required Credentials | High school diploma or equivalent; customer service experience | Bachelor's degree in finance, criminal justice, or related field; certifications like CFE often preferred |
| Work Environment | Customer support centers, call centers, online chat platforms | Office settings, data analysis labs, remote work possible |
| Employer & Industry Usage | Financial institutions, e-commerce companies, telecom providers | Financial services, banking, insurance, e-commerce |
| Common Search & Comparison Intent | Understanding customer-facing roles in fraud prevention | Analyzing fraud patterns and investigating cases |
Fraud Customer Service focuses on assisting customers with fraud-related issues, verifying identities, and resolving disputes. Fraud Analysts analyze data, identify fraud patterns, and develop prevention strategies. While both roles work in fraud prevention, Fraud Customer Service is more customer-facing, whereas Fraud Analysts are more data-driven and investigative.
Des Moines, IA • On-site
$18 - $19/hr
Other
Medical, Dental, Vision, Life, Retirement, PTO
Posted 5 days ago
Position: Fraud & Claims Operations Representative 2 (Customer Service Representative)
Industry: Banking/Financial Services
Job duration: 6 months (Possible Extension/Conversion)
Location: Des Moines, IA 50309 (On-site - No Remote work)
Schedule: Monday–Friday (8 AM - 5 PM / 9 AM - 6 PM Central Time)
Pay Range: $18-19/hour
Tentative Start Date: 09/21/2026
Day-to-Day Responsibilities:Benefits:
The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, life insurance, long-term disability insurance, short-term disability insurance, paid parking/public transportation, paid time off, paid sick and safe time, hours of paid vacation time, weeks of paid parental leave, and paid holidays annually – as applicable.
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A statewide software solution developed by the Texas Department of Information Resources, CAPPS consolidates financial management, HR, and payroll operations for state agencies. Designed as a unified enterprise resource system, CAPPS replaced legacy tools in the early 2000s with a scalable, integrated platform tailored to agencies of varied size and complexity.
Human resource programs administration
10,000+ Employees
Austin, TX, US
