Fraud & Claims Operations Representative Location: Des Moines, IA - 100% Onsite Schedule: Monday ... Handle incoming customer calls related to potential fraud and claims. * Research and investigate ...
Fraud & Claims Operations Representative Location: Des Moines, IA - 100% Onsite Schedule: Monday ... Handle incoming customer calls related to potential fraud and claims. * Research and investigate ...
Fraud Analyst
Ruston, LA · On-site
The requirements listed below are representative of the knowledge, skill, and/or ability required ... Customer Service Skills Ability and judgment to interact and communicate appropriately with other ...
Fraud Analyst
Ruston, LA · On-site
The requirements listed below are representative of the knowledge, skill, and/or ability required ... Customer Service Skills Ability and judgment to interact and communicate appropriately with other ...
Fraud Prevention Representative
$15.25 - $19.75/hr
The E-commerce Fraud Prevention Representatives are immediately responsible for reviewing orders for potentially fraudulent activity on Menards.com or through our online or integrated systems.
Fraud Prevention Representative
$15.25 - $19.75/hr
The E-commerce Fraud Prevention Representatives are immediately responsible for reviewing orders for potentially fraudulent activity on Menards.com or through our online or integrated systems.
The requirements listed below are representative of the knowledge, skill, and/or ability required ... Customer Service Skills Ability and judgment to interact and communicate appropriately with other ...
The requirements listed below are representative of the knowledge, skill, and/or ability required ... Customer Service Skills Ability and judgment to interact and communicate appropriately with other ...
Fraud Analyst
Columbus, OH · On-site
Essential Functions • Monitor and analyze customer transactions for potential fraud using ... The requirements listed below are representative of the knowledge, skill, and/or ability required.
Fraud Analyst
Columbus, OH · On-site
Essential Functions • Monitor and analyze customer transactions for potential fraud using ... The requirements listed below are representative of the knowledge, skill, and/or ability required.
Fraud Analyst
Manassas, VA · On-site
$70K - $79K/yr
BSA Department / Manassas Rep orts to: VP Director / BSA & Fraud About Us: Since opening our doors ... You will protect the bank and our customers by leading complex fraud investigations, providing ...
Quick apply
Fraud Analyst
Manassas, VA · On-site
$70K - $79K/yr
BSA Department / Manassas Rep orts to: VP Director / BSA & Fraud About Us: Since opening our doors ... You will protect the bank and our customers by leading complex fraud investigations, providing ...
Fraud Analyst
Columbus, OH · On-site
Essential Functions Monitor and analyze customer transactions for potential fraud using advanced ... The requirements listed below are representative of the knowledge, skill, and/or ability required.
Fraud Analyst
Columbus, OH · On-site
Essential Functions Monitor and analyze customer transactions for potential fraud using advanced ... The requirements listed below are representative of the knowledge, skill, and/or ability required.
Fraud Detections Representative
Charlotte, NC · On-site
$21/hr
As a Fraud Detections Representative working onsite in Charlotte, NC youll be a part of bringing ... Answer incoming calls from customers with respect and empathy as you determine next steps * Monitor ...
Fraud Detections Representative
Charlotte, NC · On-site
$21/hr
As a Fraud Detections Representative working onsite in Charlotte, NC youll be a part of bringing ... Answer incoming calls from customers with respect and empathy as you determine next steps * Monitor ...
Fraud Analyst
Columbus, OH · On-site
$60 - $80/hr
Essential Functions** • Monitor and analyze customer transactions for potential fraud using ... The requirements listed below are representative of the knowledge, skill, and/or ability required.
Fraud Analyst
Columbus, OH · On-site
$60 - $80/hr
Essential Functions** • Monitor and analyze customer transactions for potential fraud using ... The requirements listed below are representative of the knowledge, skill, and/or ability required.
Fraud Analyst
Columbus, OH · On-site
Essential Functions • Monitor and analyze customer transactions for potential fraud using ... The requirements listed below are representative of the knowledge, skill, and/or ability required.
Fraud Analyst
Columbus, OH · On-site
Essential Functions • Monitor and analyze customer transactions for potential fraud using ... The requirements listed below are representative of the knowledge, skill, and/or ability required.
Fraud Analyst
Columbus, OH · On-site
Essential Functions Monitor and analyze customer transactions for potential fraud using advanced ... The requirements listed below are representative of the knowledge, skill, and/or ability required.
Fraud Analyst
Columbus, OH · On-site
Essential Functions Monitor and analyze customer transactions for potential fraud using advanced ... The requirements listed below are representative of the knowledge, skill, and/or ability required.
Fraud Prevention Representative
Eau Claire, WI · On-site
$15.25 - $19.75/hr
The E-commerce Fraud Prevention Representatives are immediately responsible for reviewing orders for potentially fraudulent activity on Menards.com or through our online or integrated systems.
Fraud Prevention Representative
Eau Claire, WI · On-site
$15.25 - $19.75/hr
The E-commerce Fraud Prevention Representatives are immediately responsible for reviewing orders for potentially fraudulent activity on Menards.com or through our online or integrated systems.
Fraud Prevention Representative
Eau Claire, WI · On-site
$15.25 - $19.75/hr
The E-commerce Fraud Prevention Representatives are immediately responsible for reviewing orders for potentially fraudulent activity on Menards.com or through our online or integrated systems.
Fraud Prevention Representative
Eau Claire, WI · On-site
$15.25 - $19.75/hr
The E-commerce Fraud Prevention Representatives are immediately responsible for reviewing orders for potentially fraudulent activity on Menards.com or through our online or integrated systems.
Fraud Analyst
$46K - $63K/yr
... representing 1.8M+ travelers. We're the retailer and the rails of business travel, the fastest ... customers as we scale. What You'll Do * Investigate and close fraud cases across Engine X card ...
Fraud Analyst
$46K - $63K/yr
... representing 1.8M+ travelers. We're the retailer and the rails of business travel, the fastest ... customers as we scale. What You'll Do * Investigate and close fraud cases across Engine X card ...
$100 - $125/hr
Make outbound calls to customers or other relevant parties to validate payment transactions and/or ... The requirements listed below are representative of the knowledge, skill, and/or ability required.
$100 - $125/hr
Make outbound calls to customers or other relevant parties to validate payment transactions and/or ... The requirements listed below are representative of the knowledge, skill, and/or ability required.
Customer Contact Center Fraud Representative
San Antonio, TX · On-site
$14 - $18/hr
As a Customer Contact Center Fraud Representative, you will be responsible for responding to day-to-day servicing inquiries surrounding fraud and State reporting. The clerical steps often vary in ...
Customer Contact Center Fraud Representative
San Antonio, TX · On-site
$14 - $18/hr
As a Customer Contact Center Fraud Representative, you will be responsible for responding to day-to-day servicing inquiries surrounding fraud and State reporting. The clerical steps often vary in ...
Customer Contact Center Fraud Representative
San Antonio, TX · On-site
$14 - $18/hr
As a Customer Contact Center Fraud Representative, you will be responsible for responding to day-to-day servicing inquiries surrounding fraud and State reporting. The clerical steps often vary in ...
Customer Contact Center Fraud Representative
San Antonio, TX · On-site
$14 - $18/hr
As a Customer Contact Center Fraud Representative, you will be responsible for responding to day-to-day servicing inquiries surrounding fraud and State reporting. The clerical steps often vary in ...
Senior Fraud Analyst - Remote
California, MO · On-site
$100 - $125/hr
Make outbound calls to customers or other relevant parties to validate payment transactions and/or ... The requirements listed below are representative of the knowledge, skill, and/or ability required.
Senior Fraud Analyst - Remote
California, MO · On-site
$100 - $125/hr
Make outbound calls to customers or other relevant parties to validate payment transactions and/or ... The requirements listed below are representative of the knowledge, skill, and/or ability required.
... bringing passion and customer focus to the business. Position Summary The Internal Fraud ... The requirements listed below are representative of the knowledge, skill, and/or ability required.
... bringing passion and customer focus to the business. Position Summary The Internal Fraud ... The requirements listed below are representative of the knowledge, skill, and/or ability required.
Attend court as necessary to represent bank. * Provide reports and status updates on recovery and ... customers and bank personnel with fraud claim and identity theft complaints or concerns.
Attend court as necessary to represent bank. * Provide reports and status updates on recovery and ... customers and bank personnel with fraud claim and identity theft complaints or concerns.
Fraud Customer Representative information
See salary details
$9.86 - $11.41
2% of jobs
$11.41 - $12.96
4% of jobs
$12.96 - $14.51
11% of jobs
$15.37 is the 25th percentile. Wages below this are outliers.
$14.51 - $16.06
15% of jobs
The median wage is $17.49 / hr.
$16.06 - $17.61
20% of jobs
$17.61 - $19.17
15% of jobs
$20.23 is the 75th percentile. Wages above this are outliers.
$19.17 - $20.72
13% of jobs
$20.72 - $22.27
7% of jobs
$22.27 - $23.82
6% of jobs
$23.82 - $25.37
4% of jobs
$25.37 - $26.92
3% of jobs
$9
$18
$26
How much do fraud customer representative jobs pay per hour?
As of Sep 9, 2026, the average hourly pay for fraud customer representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.
What cities are hiring for Fraud Customer Representative jobs?
Cities with the most Fraud Customer Representative job openings:
What states have the most Fraud Customer Representative jobs?
States with the most job openings for Fraud Customer Representative jobs include:
What are popular job titles related to Fraud Customer Representative jobs?
For Fraud Customer Representative jobs, the most frequently searched job titles are:
Fraud & Claims Operations Representative
Des Moines, IA • On-site
TalentBridge
Other
This job post has expired 1 day ago. Applications are no longer accepted.
Job description
Fraud & Claims Operations Representative
Location: Des Moines, IA - 100% Onsite
Schedule: Monday-Friday, 8:00 AM-5:00 PM or 9:00 AM-6:00 PM CT
Training/First Month: Monday-Friday, 8:00 AM-5:00 PM CT
Bilingual Spanish: Highly desired for select openings
Position Overview
We are seeking experienced Fraud & Claims Operations Representatives to join a financial services operations team in Des Moines, IA. This is a phone-based, onsite position focused on handling incoming customer calls, researching potentially fraudulent activity, and assisting customers with fraud and claims-related concerns.
The ideal candidate will have previous experience in customer service, call center operations, financial services, fraud, claims, or investigations and be comfortable navigating multiple systems while speaking with customers over the phone.
Key Responsibilities
Preferred Qualifications
This position requires full-time onsite attendance in Des Moines, Iowa.
During the first month, all employees will work Monday-Friday from 8:00 AM-5:00 PM CT. Following the initial training/ramp-up period, schedules will be either:
Candidates should be comfortable working in a structured, high-volume environment where accuracy, customer service, sound judgment, and confidentiality are essential.
#INDCEN
Location: Des Moines, IA - 100% Onsite
Schedule: Monday-Friday, 8:00 AM-5:00 PM or 9:00 AM-6:00 PM CT
Training/First Month: Monday-Friday, 8:00 AM-5:00 PM CT
Bilingual Spanish: Highly desired for select openings
Position Overview
We are seeking experienced Fraud & Claims Operations Representatives to join a financial services operations team in Des Moines, IA. This is a phone-based, onsite position focused on handling incoming customer calls, researching potentially fraudulent activity, and assisting customers with fraud and claims-related concerns.
The ideal candidate will have previous experience in customer service, call center operations, financial services, fraud, claims, or investigations and be comfortable navigating multiple systems while speaking with customers over the phone.
Key Responsibilities
- Handle incoming customer calls related to potential fraud and claims.
- Research and investigate potentially fraudulent account activity.
- Review account information and supporting details to determine appropriate next steps.
- Assist customers with questions and provide clear explanations regarding fraud and claims processes.
- Identify and appropriately document customer complaints when applicable.
- Navigate multiple systems, applications, and search tools to locate information.
- Follow established procedures, regulatory requirements, and operational guidelines.
- Escalate complex issues when appropriate.
- Provide guidance and support to less experienced team members as needed.
- Identify opportunities to improve processes, tools, and overall operational efficiency.
- Maintain accurate and detailed documentation of customer interactions and case activity.
- 2+ years of experience in customer service, financial services, fraud, investigations, claims, or a related field.
- At least 1 year of call center or phone-based customer service experience.
- Strong verbal communication and customer service skills.
- Ability to work independently and make sound decisions with limited supervision.
- Strong problem-solving, research, and investigative skills.
- Comfortable navigating multiple computer systems and applications simultaneously.
- Ability to work 100% onsite in Des Moines, IA.
- Must be available to work either the 8:00 AM-5:00 PM or 9:00 AM-6:00 PM CT schedule after the initial training period.
Preferred Qualifications
- Previous fraud, claims, dispute, or investigation experience.
- Banking, credit card, lending, or other financial services experience.
- Previous experience supporting customers in a high-volume contact center.
- Proficiency with Microsoft Office, including Excel and Outlook.
- Strong initiative and ability to prioritize workload effectively.
- Previous experience within a large financial institution is a plus.
- Bilingual English/Spanish skills are highly desired for select openings.
This position requires full-time onsite attendance in Des Moines, Iowa.
During the first month, all employees will work Monday-Friday from 8:00 AM-5:00 PM CT. Following the initial training/ramp-up period, schedules will be either:
- 8:00 AM-5:00 PM CT
- 9:00 AM-6:00 PM CT
Candidates should be comfortable working in a structured, high-volume environment where accuracy, customer service, sound judgment, and confidentiality are essential.
#INDCEN