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Fraud Chargeback Operations Jobs (NOW HIRING)

As a Fraud and Abuse Operations Analyst , you will be responsible for responding to fraud and abuse ... chargebacks, kiting, rewards harvesting, etc. * Familiarity with the tactics, techniques, and ...

... ACH fraud, chargebacks, kiting, rewards harvesting, etc. * Deep context about the tactics ... Operational depth and maturity: * Experience building and iteratively maturing operational teams ...

Fraud Operations Manager

New York, NY · On-site +1

$160K - $180K/yr

About the Role As the Fraud Operations Manager, you'll own the end-to-end fraud function: building ... Build investigation workflows for chargebacks, disputes, suspicious transactions, and account ...

Fraud Analyst

Falcon Heights, MN · On-site

$25.20 - $29.50/hr

... Fraud Operations & Disputes * Follow and maintains security policies, internal controls and ... Process account credits and chargebacks * Review and process spreadsheets * Follow up on case files

Fraud Analyst

Falcon Heights, MN · On-site

$25.20 - $29.50/hr

... Fraud Operations & Disputes * Follow and maintains security policies, internal controls and ... Process account credits and chargebacks * Review and process spreadsheets * Follow up on case files

Fraud Analyst

Saint Paul, MN · On-site

$25.20 - $29.50/hr

... Fraud Operations & Disputes * Follow and maintains security policies, internal controls and ... Process account credits and chargebacks * Review and process spreadsheets * Follow up on case files

Sr Fraud Analyst

San Jose, CA · On-site

$140K - $165K/yr

... chargebacks, and customer experience. * Build dashboards, reporting solutions, and visualizations ... Partner closely with Product, Risk, Operations, and Engineering stakeholders to solve complex ...

Establish KPIs, reporting, and dashboards for fraud performance, operational efficiency, and loss trends. * Support dispute, chargeback, account takeover, synthetic identity, and payment abuse ...

Establish KPIs, reporting, and dashboards for fraud performance, operational efficiency, and loss trends. * Support dispute, chargeback, account takeover, synthetic identity, and payment abuse ...

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Fraud Chargeback Operations information

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How much do fraud chargeback operations jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for fraud chargeback operations in the United States is $21.30, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $24.28 per hour, depending on experience, location, and employer.

What is the difference between Fraud Chargeback Operations vs Fraud Analyst?

AspectFraud Chargeback OperationsFraud Analyst
Primary FocusHandling chargeback disputes related to fraudDetecting and preventing fraud across transactions
CredentialsKnowledge of chargeback processes, fraud detection toolsAnalytical skills, fraud detection certifications
Work EnvironmentFinancial institutions, payment processorsBanks, e-commerce companies, financial services
Common TasksManaging chargeback cases, liaising with banksAnalyzing transactions, identifying fraud patterns

While both roles involve fraud detection, Fraud Chargeback Operations primarily focus on managing disputes and chargeback processes, whereas Fraud Analysts concentrate on identifying and preventing fraud proactively. Understanding these distinctions helps organizations assign the right responsibilities and skills to each role.

What cities are hiring for Fraud Chargeback Operations jobs? Cities with the most Fraud Chargeback Operations job openings:
What states have the most Fraud Chargeback Operations jobs? States with the most job openings for Fraud Chargeback Operations jobs include:

CardVault by Tom Brady - Loss Prevention Officer

BNEG

Boston, MA • On-site

$23 - $25/hr

Other

This job post has expired 1 day ago. Applications are no longer accepted.


Job description

Description
The Loss Prevention Officer plays a key role in reducing shrink, preventing theft, and maintaining a safe and secure retail environment. This role is responsible for actively monitoring store activity, conducting investigations, analyzing transaction data, and implementing loss prevention strategies. The Specialist partners closely with the Loss Prevention Manager and store leadership to protect company assets, identify risks, and ensure compliance with company policies and procedures.
Essential Duties and Responsibilities
  • Assist the Loss Prevention Manager in monitoring daily store activity, including POS transactions and surveillance systems
  • Support investigations related to shoplifting, employee theft, fraud, and policy violations
  • Review CCTV footage and transaction reports to identify suspicious behavior, including fraud and chargeback-related activity
  • Assist in researching and documenting chargebacks and fraudulent transactions, including gathering video and transaction evidence
  • Document incidents accurately and maintain organized case files
  • Help track and report shrinkage, fraud trends, and loss prevention metrics
  • Assist with store audits, inventory checks, and compliance reviews
  • Partner with store leadership to address loss prevention concerns
  • Communicate findings and escalate issues to the Loss Prevention Manager
  • Support training of store associates on theft awareness, fraud prevention, and company policies
  • Maintain confidentiality and professionalism when handling sensitive information
  • Other duties as assigned to support the loss prevention department

Requirements
Qualifications
  • High school diploma required; associate's or bachelor's degree preferred
  • 1+ year of retail, security, loss prevention, or fraud-related experience preferred
  • Familiarity with retail operations, point-of-sale systems, and basic fraud/chargeback processes
  • Strong attention to detail and organizational skills
  • Basic computer skills, including Excel or reporting tools
  • Ability to handle confidential information with discretion
  • Strong communication and problem-solving abilities

Physical Demands / Work Environment / Hours
The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform essential work functions.
• Ability to stand and walk for extended periods while monitoring sales floors, entrances/exits, and surveillance areas.
• Ability to observe, identify, and respond quickly to potential security or safety concerns.
• Ability to occasionally lift or move items up to 30 lbs using proper techniques.
• Flexibility to work a variable schedule, including evenings, weekends, and holidays, if needed.
• Occasional travel to any of our retail store locations is required