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Fraud Chargeback Operations Jobs in Florida (NOW HIRING)

Fraud Chargeback Coordinator

Orlando, FL

$16.75 - $22/hr

Review and resolve payment disputes (chargebacks) from credit cardproviders * Prepare compelling ... Lead and contribute to special projects that enhance fraud prevention strategies and operational ...

... chargebacks. * Run structured value-selling motions (Command of the Message, Challenger, MEDDICC/MEDDPICC). * Align stakeholders across payments, fraud, finance, and operations teams. * Build a ...

Familiarity with general ledger reconciliation and money movement processes related to dispute and chargeback activity is preferred. * Background in fraud operations, fintech, or financial services ...

New

The Analyst works cross-functionally with both internal operational and support teams, as well as ... determine chargeback eligibility. ● Keep management up to date on fraud-related incidents ...

Make decisions on whether to file chargebacks or reject claims based on investigation findings ... Partner with the VP of Compliance, Technology, Operations, Finance, and Legal team members on a ...

Our innovative solutions empower businesses to enhance customer experience, streamline operations ... Oversee fraud, chargeback, and transaction risk strategies * Implement risk monitoring frameworks ...

Ecommerce Customer Service Coordinator

Tampa, FL · On-site

$17 - $22.25/hr

The Ecommerce Customer Service Coordinator will partner closely with Ecommerce Operations ... basic fraud/chargeback documentation as needed. * Participate in training and calibration to ...

Ecommerce Customer Service Coordinator

Tampa, FL · On-site

$17 - $22.25/hr

The Ecommerce Customer Service Coordinator will partner closely with Ecommerce Operations ... basic fraud/chargeback documentation as needed. * Participate in training and calibration to ...

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Fraud Chargeback Operations information

What is the difference between Fraud Chargeback Operations vs Fraud Analyst?

AspectFraud Chargeback OperationsFraud Analyst
Primary FocusHandling chargeback disputes related to fraudDetecting and preventing fraud across transactions
CredentialsKnowledge of chargeback processes, fraud detection toolsAnalytical skills, fraud detection certifications
Work EnvironmentFinancial institutions, payment processorsBanks, e-commerce companies, financial services
Common TasksManaging chargeback cases, liaising with banksAnalyzing transactions, identifying fraud patterns

While both roles involve fraud detection, Fraud Chargeback Operations primarily focus on managing disputes and chargeback processes, whereas Fraud Analysts concentrate on identifying and preventing fraud proactively. Understanding these distinctions helps organizations assign the right responsibilities and skills to each role.

What cities in Florida are hiring for Fraud Chargeback Operations jobs? Cities in Florida with the most Fraud Chargeback Operations job openings:
Fraud Chargeback Coordinator

Fraud Chargeback Coordinator

SeaWorld Parks & Entertainment

Orlando, FL • On-site

$16.75 - $22/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 7 days ago


Job description

At SeaWorld, we're passionate about caring for animals. In fact, we've already rescued over 40,000 animals (and counting!). And we can save you from being stuck in just another job. Join us and help bring joy, excitement, and lasting memories to people from around the world. We're seeking enthusiastic, dedicated, and hard-working individuals to become our Ambassadors. Join us and play an important part on our incredible team!
What you get to do:
  • Proactively monitor and review internet sales and transaction data for suspicious activity and possible fraud
  • Investigate irregular transactions, uncover root causes, and drive timely resolutions
  • Analyze data to identify emerging fraud trends and evolving threats, sharing insights and recommendations to reduce risk and loss
  • Partner with Investigations to detect, mitigate, and prosecute fraud
  • Document findings and insights to support risk assessments, reporting, and performance metrics
  • Review and resolve payment disputes (chargebacks) from credit card providers
  • Prepare compelling, evidence-based chargeback rebuttal packages by partnering with cross-functional teams
  • Lead and contribute to special projects that enhance fraud prevention strategies and operational efficiency

What it takes to succeed:
We're looking for a proactive, detail-driven problem solver who thrives in a fast-paced environment:
  • Strong organizational and time management skills, with the ability to prioritize effectively
  • Sharp analytical thinking and problem-solving abilities, including recognizing subtle or non-obvious patterns in data
  • A continuous improvement mindset, with the ability to identify best practices and recommend process enhancements
  • Comfort managing multiple priorities and adapting quickly to changing business needs
  • Self-motivated and able to work independently with minimal supervision
  • Excellent written and verbal communication skills, with the ability to clearly present findings and recommendations

What else is important:
  • This is an onsite role based in our Orlando office
  • Occasional weekend availability required (approximately one day every other month, dependent on business needs)
  • Primarily desk-based work
  • Preferred experience dealing with electronic payment fraud, risk operations, chargeback operations, or data analysis
  • Accertify platform experience a plus
  • Advanced proficiency in Excel preferred

The perks of the position:
  • Paid Time Off
  • Complimentary Park Tickets and Passes
  • Park Discounts on Food and Merchandise
  • Medical, Dental, and Vision Insurance
  • 401K Retirement plan
  • Voluntary Insurance
  • Life Insurance
  • Disability Benefits
  • Tuition Reimbursement
  • Dependent and Health Care Flexible Spending Accounts
  • Employee Assistance Program
  • Legal Assistance Plan

EEO Employer:
SEAWORLD PARKS & ENTERTAINMENT IS AN EQUAL OPPORTUNITY EMPLOYER. ALL APPLICANTS WILL BE CONSIDERED WITHOUT REGARD TO AGE, RACE, COLOR, RELIGION, SEX, NATIONAL ORIGIN, SEXUAL ORIENTATION, PREGNANCY, GENDER IDENTITY OR EXPRESSION, DISABILITY OR COVERED VETERAN STATUS.