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Fraud Chargeback Operations Jobs (NOW HIRING)

PenFed Credit Union

Card Dispute Specialist

Omaha, NE · Hybrid

Minimum of two (2) years of direct work experience in a large card disputes or fraud chargeback operations department. * Effective verbal, written, and interpersonal communication skills. * Skill in ...

Topstep

Manager, Chargeback Recovery

Chicago, IL · On-site

$100K - $107K/yr

Required Qualifications and Key Competencies * 4 + years in payments, fraud, dispute, or chargeback operations, with at least 2 years in a people management or team lead role with a demonstrated ...

Topstep

Manager Chargeback Recovery

Omaha, NE · On-site +1

$100K - $107K/yr

Required Qualifications and Key Competencies * 4 + years in payments, fraud, dispute, or chargeback operations, with at least 2 years in a people management or team lead role with a demonstrated ...

Topstep

Manager, Chargeback Recovery

Chicago, IL · On-site +1

$100K - $107K/yr

Required Qualifications and Key Competencies * 4 + years in payments, fraud, dispute, or chargeback operations, with at least 2 years in a people management or team lead role with a demonstrated ...

Topstep

Manager Chargeback Recovery

Omaha, NE · On-site

$100K - $107K/yr

Required Qualifications and Key Competencies * 4 + years in payments, fraud, dispute, or chargeback operations, with at least 2 years in a people management or team lead role with a demonstrated ...

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Fraud Chargeback Operations information

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How much do fraud chargeback operations jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for fraud chargeback operations in the United States is $21.30, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $24.28 per hour, depending on experience, location, and employer.

What is the difference between Fraud Chargeback Operations vs Fraud Analyst?

AspectFraud Chargeback OperationsFraud Analyst
Primary FocusHandling chargeback disputes related to fraudDetecting and preventing fraud across transactions
CredentialsKnowledge of chargeback processes, fraud detection toolsAnalytical skills, fraud detection certifications
Work EnvironmentFinancial institutions, payment processorsBanks, e-commerce companies, financial services
Common TasksManaging chargeback cases, liaising with banksAnalyzing transactions, identifying fraud patterns

While both roles involve fraud detection, Fraud Chargeback Operations primarily focus on managing disputes and chargeback processes, whereas Fraud Analysts concentrate on identifying and preventing fraud proactively. Understanding these distinctions helps organizations assign the right responsibilities and skills to each role.

What cities are hiring for Fraud Chargeback Operations jobs? Cities with the most Fraud Chargeback Operations job openings:
What states have the most Fraud Chargeback Operations jobs? States with the most job openings for Fraud Chargeback Operations jobs include:
Fraud Chargeback Operations jobs near you
Fraud & Chargeback Analyst

Fraud & Chargeback Analyst

Michael Kors

East Rutherford, NJ • On-site

Full-time

Retirement, PTO

Posted 8 days ago

Michael Kors rating

6.9

Company rating: 6.9 out of 10

Based on 52 frontline employees who took The Breakroom Quiz

20th of 102 rated fashion retailers

Job description

Michael Kors is always interested in hearing from talented, globally-minded individuals with a passion for fashion.
If you enjoy working in a creative, fast-paced environment, then we would love to hear from you!
Who You Are:
The Fraud & Chargeback Analyst plays a crucial role in maintaining the integrity of financial transactions and protecting the assets of our organization against fraudulent activities. You must be detail-oriented, analytical, and proactive in identifying potential threats and vulnerabilities. You will perform various fraud and chargeback-related operational tasks. These will include identifying issues, gathering information, formulating data-driven decisions, producing actionable analysis, and driving to resolution.
What You'll Do:
  • Monitor and react to Fraud system tools, reports, and alerts. Research into records and transactions and investigate cases of payment fraud based on information from fraud detection.
  • Identify, analyze, and interpret trends or patterns in data. Ensure the quality, accuracy, and completeness of data and alerting processes.
  • Perform daily fraud and chargeback related transactional activities.
  • Identify and detect suspicious orders by interpreting large, complex, sensitive data using advanced systems and methodologies.
  • Provide evidence to contest buyer payment disputes on behalf of the organization across various payment platforms.
  • Perform linkage across multiple transactional sources.
  • Act as a critical team member during investigations, through data gathering, analysis, and reporting.
  • Analyze E-commerce performance to investigate and interpret data from websites to increase approvals/accepted orders, reduce fraud and false positives.
  • Monitor and reporting key metrics and figures, transforming data into operational insights.
  • Collaborate with other departments to implement fraud prevention strategies and identify areas for improvement.

You'll Need to Have:
  • 4-year degree in relevant field
  • Minimum of 2+ years of e-commerce fraud prevention and detection, chargeback, data analysis (Financial / Business Operations), or Revenue Assurance
  • Proficiency in data analysis and the use of data automation tools
  • Proficiency in Microsoft Excel
  • Knowledge of MS-Office Suite (Word, PowerPoint, Visio, and Access)

We'd Love to See:
  • Knowledge of SQL
  • Experience with data visualization tools (Tableau, PowerBI, etc.)

MK Perks:
  • Generous Paid Time Off & Holiday Calendar
  • Summer Fridays
  • Internal Mobility Across Brands
  • Cross-brand Discount
  • Exclusive Employee Sales
  • Fav 5 Cards (MK Discount for friends and family)
  • 401k Match
  • Paid Parental Leave
  • Thrive Wellness Program
  • Commuter Benefits
  • Gym Discounts

The Company is an equal employment opportunity employer. The Company's policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, gender identity, religion, national origin, age, military status, disability, genetic information or any other consideration made unlawful by applicable federal, state, or local laws. The Company also prohibits harassment of applicants and employees based on any of these protected categories.
At Capri Holdings Limited, we are committed to providing a fair and accessible recruitment process. If you require a reasonable accommodation for the interview or application process, please contact our Talent Acquisition team at CapriTalentAcquisition@CapriHoldings.com.
In compliance with certain Pay Transparency laws, employers are required to disclose a salary range. The salary for this position will vary based on role requirements, skill set and years of experience.
Compensation Range:
70,000.00 - 80,000.00 USD

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About Michael Kors

Sourced by ZipRecruiter

Michael Kors is a world-renowned, award-winning designer of luxury accessories and ready to wear. His namesake company, established in 1981, currently produces a range of products through his Michael Kors and MICHAEL Michael Kors labels, including accessories, footwear, watches, jewelry, men's and women's ready to wear, and a full line of fragrance products. Operating at the luxury, lifestyle and outlet levels combined with a strong e-commerce business, Michael Kors stores are operated in some of the most prestigious cities in the world, including New York, Beverly Hills, Chicago, London, Milan, Paris, Munich, Istanbul, Dubai, Seoul, Tokyo and Hong Kong. We currently employ 14,000 people around the world.

Industry

Apparel and accessories stores

Company size

10,000+ Employees

Headquarters location

New York, NY, US

Year founded

1981

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