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Fraud Associate Jobs in Brookhaven, PA (NOW HIRING)

WSFS Bank

Fraud Product Manager

Wilmington, DE · On-site

$77K - $127K/yr

At WSFS Bank, we empower our Associates to grow their careers, guide our customers to secure their ... The Fraud Product Manager will build and lead a dedicated product management function focused on ...

Wsfsbank

Fraud Product Manager

Wilmington, DE

$77K - $127K/yr

At WSFS Bank, we empower our Associates to grow their careers, guide our customers to secure their ... The Fraud Product Manager will build and lead a dedicated product management function focused on ...

WSFS Bank

Fraud Product Manager

Wilmington, DE · On-site

$77K - $127K/yr

At WSFS Bank, we empower our Associates to grow their careers, guide our customers to secure their ... The Fraud Product Manager will build and lead a dedicated product management function focused on ...

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All JobsFraud Associate JobsFraud Associate Jobs in Brookhaven, PA

Fraud Associate information

See Brookhaven, PA salary details

$8

$16

$25

How much do fraud associate jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for fraud associate in Brookhaven, PA is $16.11, according to ZipRecruiter salary data. Most workers in this role earn between $13.12 and $18.08 per hour, depending on experience, location, and employer.

What does a fraud associate do?

A Fraud Associate is responsible for detecting, investigating, and preventing fraudulent activities within an organization, typically in the financial or retail sectors. They monitor transactions, analyze data for suspicious patterns, and work closely with other departments to resolve potential fraud cases. Additionally, Fraud Associates may communicate with customers to verify account activity and assist law enforcement with investigations. Their goal is to minimize financial losses and protect the company and its clients from fraud.

What are the key skills and qualifications needed to thrive as a fraud associate, and why are they important?

To thrive as a Fraud Associate, you need strong analytical skills, attention to detail, and a background in finance, accounting, or a related field. Familiarity with fraud detection software, data analysis tools, and relevant certifications such as CFE (Certified Fraud Examiner) are often required. Excellent communication, critical thinking, and problem-solving abilities help you effectively investigate suspicious activity and work with cross-functional teams. These skills are vital to accurately identify and mitigate fraudulent activities, protecting the organization and its clients from financial loss.

What are some typical challenges a fraud associate faces when investigating suspicious transactions?

Fraud Associates often encounter challenges such as distinguishing between genuine customer behavior and fraudulent activity, especially when dealing with sophisticated scams. Balancing the need for thorough investigation with the urgency to minimize customer disruption can also be demanding. Additionally, keeping up with evolving fraud tactics and leveraging new detection technologies requires continuous learning and adaptability. Collaboration with other departments, like customer service and IT, is essential to ensure accurate and timely resolution of cases.

Is working in a fraud associate role a good career?

A fraud associate role can be a good career for individuals interested in finance, security, and investigation, as it involves analyzing transactions, identifying suspicious activity, and using tools like fraud detection software. It offers opportunities for skill development, certifications, and advancement into supervisory or specialized positions. The role often provides a stable work environment with potential for growth in the financial and cybersecurity sectors.

What qualifications do I need to work in a fraud associate?

A fraud associate typically needs a high school diploma or equivalent, with some roles preferring a bachelor's degree in finance, accounting, or a related field. Strong analytical skills, attention to detail, and familiarity with fraud detection tools or software are important, along with good communication skills. Certifications such as Certified Fraud Examiner (CFE) can enhance qualifications, and prior experience in finance or customer service may be beneficial.

What are the most commonly searched types of Fraud jobs in Brookhaven, PA?

The most popular types of Fraud jobs in Brookhaven, PA are:

What are popular job titles related to Fraud Associate jobs in Brookhaven, PA?

For Fraud Associate jobs in Brookhaven, PA, the most frequently searched job titles are:

Fraud Associate jobs near you
Infographic showing various Fraud Associate job openings in Brookhaven, PA as of August 2026, with employment types broken down into 1% As Needed, 68% Full Time, 28% Part Time, 1% Temporary, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $33,509 per year, or $16.1 per hour.

Fraud Specialist

First Commonwealth Financial

Berwyn, PA

Full-time

Posted 13 days ago

First Commonwealth Bank rating

8.1

Company rating: 8.1 out of 10

Based on 13 frontline employees who took The Breakroom Quiz

65th of 171 rated banks

Job description

Candidate must reside in PA or OH to be eligible for Telecommuting.

The Fraud Specialist plays a vital front-line role in First Commonwealth’s fraud detection and response efforts. Reporting to the Lead Financial Crimes Alert Analyst, this position is responsible for monitoring transaction activity, reviewing fraud alerts, investigating suspected fraud cases, and assisting in loss mitigation. The Fraud Specialist ensures timely and accurate handling of fraud-related matters while delivering excellent internal and external customer service.

This individual will work across multiple channels—including deposit, debit/credit cards, online banking, mobile, checks, ACH, and wire transactions—and apply critical thinking and fraud knowledge to assess and respond to suspicious activity. The ideal candidate is detail-oriented, curious, and adaptable, with a strong sense of urgency and accountability in a fast-paced environment.

Essential Job Responsibilities__________________________________

1. Reviews and analyzes fraud alerts generated by internal systems, vendor platforms, and customer reports.

2. Determines validity of activity and initiate contact with customers or business units as needed to confirm transactions.

3. Escalates confirmed or high-risk cases to the Lead Financial Crimes Alert Analyst or Financial Crimes and BSA Officer for further action.

4. Documents fraud cases in the case management system (Verafin), including findings, decisions, and actions taken.

5. Assists in gathering and preserving evidence for internal use, external recovery, or legal investigation.

6. Follows fraud standard operating procedures (SOPs) and contribute to their ongoing improvement.

7. Contacts customers to verify suspicious transactions, educate them on fraud risks, and assist in resolution or reimbursement processes.

8. Provides a professional, empathetic, and informative experience for customers impacted by fraud.

9. Communicates fraud prevention tips and reinforce security best practices.

10. Initiates preventative actions such as holds, blocks, or recommend account closures to contain fraud exposure.

11. Works with internal departments and external vendors to process fraud claims, chargebacks, and recoveries.

12. Contributes to recovery efforts and documentation for regulatory or insurance-related purposes.

13. Collaborates with other Fraud Specialists, Investigators, and Operations staff to resolve cases efficiently.

14. Participates in fraud trend discussions, training sessions, and quality assurance reviews.

15. Maintains up-to-date knowledge of fraud schemes, tools, and financial industry regulations.

16. Promptly responds to any criminal activity and works closely with law enforcement agencies (FBI, US Postal Inspectors, Secret Service, Department of Homeland Security, etc.) on fraud cases.

Bona Fide Occupational Qualifications___________________________

1. High school diploma or equivalent; Associate’s or Bachelor’s degree preferred.

2. One (1) to three (3) years of experience in fraud detection, financial services, or banking operations.

3. Knowledge of common fraud types (e.g., phishing, identity theft, card fraud, account takeover).

4. Strong attention to detail and ability to follow structured workflows.

5. Solid written and verbal communication skills.

6. Proficiency with Microsoft Office and financial systems; ability to learn fraud software platforms. 

7. Experience with fraud platforms (e.g., Verafin).

8. Familiarity with regulatory guidance (e.g., Reg E, UDAAP, BSA/AML, UCC Articled 3, 4 and 4A, NACHA rules).

9. A valid driver’s license and ability to travel as necessary within the bank’s footprint is required.

10. Ability to multitask in a fast-paced environment. 

11. Displays effective and suitable telephone etiquette when speaking to First Commonwealth Bank personnel as well as clients and venfors.   

12. May be eligible for Telecommuting.

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