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Franciscan Patient Service Representative Jobs (NOW HIRING)

Franciscan Alliance

Patient Service Representative

Munster, IN · On-site

$17 - $21.75/hr

Franciscan Health Munster Campus 701 Superior Ave Munster, Indiana 46321 Patient Service Representatives (PSRs) play a critical role in our Physician Offices. They are the first point of contact with ...

Franciscan Health

Patient Service Representative

Lafayette, IN · On-site

$16.75 - $21.50/hr

Lafayette Hunters Plaza Building 3218 Daugherty Dr Lafayette, Indiana 47909 Patient Service ... The PSR represents Franciscan Physician Network in communication to provide information, direction ...

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How much do franciscan patient service representative jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for franciscan patient service representative in the United States is $19.75, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $21.39 per hour, depending on experience, location, and employer.

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Infographic showing various Franciscan Patient Service Representative job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $41,073 per year, or $19.7 per hour.

Patient Service Representative

Lafayette, IN • On-site

Franciscan Alliance
See more jobs at Franciscan Allianceexternal

$16.75 - $21.50/hr

Other

Re-posted 28 days ago

Franciscan Health rating

6.9

Company rating: 6.9 out of 10

Based on 273 frontline employees who took The Breakroom Quiz

452nd of 898 rated healthcare providers

Job description

Patient Service Representative

Patient Service Representatives (PSRs) play a critical role in our Physician Offices. They are the first point of contact with patients, family members and caregivers for their visit. The PSR represents Franciscan Physician Network in communication to provide information, direction and support to our customers. This role collaborates with providers, management and clinical staff to coordinate patient schedules and provide other administrative support. The ability to compassionately engage in conversation with patients on their responsibilities for Copayment, Prepayment and Outstanding Balances.

Who We Are

Franciscan Health is a non-profit health care ministry with primary and specialty care physician groups located throughout Indiana. Franciscan is known for our mission of caring. Our values of Respect for Life; Fidelity to Our Mission; Compassionate Concern; Joyful Service; and Christian Stewardship extend to our employees and patients. With 11 hospital ministries, Franciscan Health is one of the largest Catholic health care organizations in the Midwest. Franciscan Health includes over 1,000 employed physicians and advanced practice providers. Franciscan providers enjoy a team approach to care. Of our 260+ locations, many are nationally recognized Centers of Health Care Excellence.

What You Can Expect
  • Office hours Monday - Friday days (various schedules available)
  • Enjoy work life balance with consistent day shift schedule and observed holidays off work
  • Professional development opportunities
  • Enhanced benefits package with a pay structure to reward experience and expertise
  • Answer incoming calls; respond to inquiries, schedule appointments and direct calls to appropriate staff for assistance.
  • Work within an electronic medical records system
  • Collect patient payments; apply payments and adjustments to patient accounts
  • Balance daily encounter forms and cash drawers
  • Additional daily administrative tasks based on practice specialty
Qualifications
  • High School Diploma/GED - Required
  • 1 year Customer Service - Required
  • 1 year Healthcare - Preferred

Travel is required: Never or Rarely

Equal Opportunity Employer

It is the policy of Franciscan Alliance to provide equal employment to its employees and qualified applicants for employment as otherwise required by an applicable local, state or Federal law. Franciscan Alliance reserves a Right of Conscience objection in the event local, state or Federal ordinances that violate its values and the free exercise of its religious rights. Franciscan Alliance is committed to equal employment opportunity.

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