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Franchise Communications Manager Jobs (NOW HIRING)

NY Β· On-site

... franchise communication channels (e.g., agenda/narrative for franchisee meetings, weekly ... manage the process end-to-end (idea to approval to execution to analysis)Own and disseminate key ...

New

$135K - $142K/yr

Develop core sales and marketing materials for major publishing franchises, including Harry Potter ... Develop and manage a centralized communications and document-sharing platform, ensuring teams have ...

Franchise Support Manager

Syracuse, NY Β· On-site

$65K - $75K/yr

Communicate corporate initiatives, menu updates, promotions, policies, and operational expectations. * Support new-franchisee onboarding, store openings, staff training, and manager-development needs.

Showing results 41-60

Franchise Communications Manager information

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$41K

$85.9K

$145.5K

How much do franchise communications manager jobs pay per year?

As of Sep 15, 2026, the average yearly pay for franchise communications manager in the United States is $85,857.00, according to ZipRecruiter salary data. Most workers in this role earn between $66,000.00 and $97,500.00 per year, depending on experience, location, and employer.

What does a franchise communications manager do?

A Franchise Communications Manager is responsible for developing and implementing communication strategies that ensure clear, consistent messaging between a franchisor and its franchisees. They create internal newsletters, manage announcements, handle crisis communications, and coordinate training materials to keep all stakeholders informed and aligned. Their goal is to foster strong relationships within the franchise network, support brand consistency, and facilitate the sharing of best practices and updates across all locations.

How does a franchise communications manager typically collaborate with franchisees to ensure consistent brand messaging?

A Franchise Communications Manager works closely with franchisees by providing them with clear communication guidelines, regular updates, and branded materials to maintain consistency in messaging across all locations. This collaboration often involves organizing training sessions, responding to franchisee inquiries, and gathering feedback to address local communication challenges. Regular check-ins and open channels for dialogue help ensure that franchisees feel supported and aligned with the overall brand strategy, which is critical for maintaining a unified public image.

What are the key skills and qualifications needed to thrive as a franchise communications manager, and why are they important?

To thrive as a Franchise Communications Manager, you need a background in communications, marketing, or public relations, often supported by a bachelor’s degree and experience in franchise or multi-unit environments. Proficiency with content management systems, media monitoring tools, and digital marketing platforms is typically required. Outstanding interpersonal, strategic thinking, and crisis management skills help build strong relationships with franchisees and stakeholders. These abilities are crucial for maintaining brand consistency, ensuring clear messaging, and supporting franchise growth across diverse locations.

What are popular job titles related to Franchise Communications Manager jobs?

For Franchise Communications Manager jobs, the most frequently searched job titles are:

Infographic showing various Franchise Communications Manager job openings in the United States as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 80% Physical, 2% Hybrid, and 18% Remote job distribution, with an average salary of $85,857 per year, or $41.3 per hour.

Franchise Support Specialist- Nutrition Education or Experience a plus

Phoenix, AZ β€’ On-site

$21 - $26/hr

Full-time

Re-posted 18 days ago


Key responsibilities

  • Train franchisees and store teams on supplements, sports nutrition, smoothies, and wellness products.

  • Create engaging social media content and respond to messages to promote products and franchise initiatives.

  • Perform store reviews, evaluate operational standards, and follow up with franchisees to ensure improvements.


Job description

Do you have a passion for health, fitness, supplements, customer service, technology, and social media? One Stop Nutrition is looking for an energetic and motivated professional to help support our franchisees and customers while creating engaging content that inspires our community.

This position combines nutrition education, franchise support, technology, customer experience, operations, and social media marketing into one exciting career.

Responsibilities

Nutrition & Product Training

  • Train franchisees and store teams on supplements, sports nutrition, smoothies, and wellness products.
  • Conduct onboarding and ongoing training for new franchise locations.
  • Develop training materials, videos, and educational resources.
  • Assist with new product launches and menu rollouts.

Technology & Customer Support

  • Provide customer support for the One Stop Nutrition mobile app.
  • Assist customers with loyalty accounts, rewards, gift cards, and online ordering.
  • Troubleshoot POS, loyalty, gift card, and technology-related issues.
  • Coordinate with software vendors to resolve technical problems.
  • Maintain knowledge base articles and support documentation.

Franchise & Store Support

  • Perform virtual and in-person store reviews.
  • Evaluate customer service, cleanliness, merchandising, and brand standards.
  • Identify opportunities for operational improvement.
  • Follow up with franchisees to ensure action items are completed.
  • Assist with franchise communications and system updates.

Social Media & Marketing

  • Create engaging social media content for Instagram, Facebook, TikTok, and other platforms.
  • Capture photos and videos during store visits and events.
  • Design promotional graphics, reels, and educational content.
  • Respond to social media messages and customer inquiries.
  • Work with the marketing team to promote new products, rewards, events, and franchise initiatives.
  • Monitor social media trends and recommend new ideas to increase engagement.

⭐ Customer Experience

  • Deliver exceptional customer service across phone, email, chat, and social media.
  • Resolve customer concerns professionally and efficiently.
  • Help ensure every customer has an outstanding One Stop Nutrition experience.

Qualifications

  • Passion for health, fitness, supplements, and nutrition.
  • Excellent communication and presentation skills.
  • Comfortable speaking to groups and leading training sessions.
  • Experience creating social media content (Instagram, TikTok, Facebook, Canva, CapCut, Adobe Express, or similar).
  • Strong troubleshooting and problem-solving skills.
  • Familiarity with POS systems, mobile apps, or loyalty platforms preferred.
  • Ability to travel to franchise locations.
  • Highly organized with strong attention to detail.
  • Experience with Microsoft Office and Google Workspace.

Preferred Experience

  • Customer service
  • Retail management
  • Social media marketing
  • Graphic design or video editing
  • Fitness or supplement industry
  • Franchise operations
  • Training and education
  • Technical support

Company Description

Our Mission:
To inspire and support healthier living through accessible, science-backed nutrition and outstanding customer care. We’re always looking for team members who are energetic, motivated, creative, and passionate about health and wellness. If that sounds like you — let’s grow together.