Be the face of our company, serve customers with knowledge, integrity, and a commitment to excellence!
Position Summary:
The ideal candidate has commercial/ multi-family experience who actively engages contractors, developers, architects, and property managers with a strong focus on multi-family projects, to understand project requirements, recommend compliant and cost-effective solutions, and deliver an exceptional customer experience. This position plays a critical role in building long-term relationships, ensuring project success, and contributing to overall business growth through consistent sales performance and market development.
Role and Responsibilities:
- Develops, maintains, and expands a strong network of referral sources including general contractors, subcontractors, architects, developers, and property managers.
- Proactively identifies and pursues new business opportunities within commercial and multi-family construction markets through cold calling, job site visits, networking, and digital outreach.
- Meets with prospective and existing customers to assess project needs including doors, frames, millwork, and hardware specifications.
- Interprets plans, specifications, and project documents to recommend compliant and cost-effective solutions.
- Prepares and delivers detailed quotes, bids, and proposals in a timely and professional manner.
- Provides product knowledge and technical expertise related to commercial openings, fire ratings, ADA compliance, and life safety requirements.
- Delivers compelling product presentations and solution-based selling tailored to customer needs.
- Builds and maintains long-term customer relationships through consistent communication, follow-up, and service support.
- Coordinates with internal teams (estimating, project management, purchasing, and operations) to ensure accurate quoting and seamless project execution.
- Ensures customer satisfaction by addressing concerns, resolving issues promptly, and supporting project timelines.
- Tracks and manages all sales activities, including pipeline, bids, and customer interactions using CRM software.
- Provides accurate territory forecasts and sales reports.
- Monitors market trends, competitor activity, and construction pipelines to identify growth opportunities.
- Represents the company professionally at industry events, trade shows, and networking opportunities.
- Consistently meets or exceeds individual and team sales targets.
- Performs other duties as assigned to support business objectives.
Requirements
Qualifications and Skills:
- Minimum 2 years of sales experience.
- Experience selling in commercial or multi-family markets.
- Experience selling to general contractors, architects, and similar construction-market stakeholders.
- Strong knowledge of commercial doors, frames, millwork, and architectural hardware (required).
- Understanding of construction documents, specifications, and code requirements (ADA, fire ratings, life safety).
- Proficient in Microsoft Office Suite (Word, Excel, Outlook) and CRM software for pipeline management.
- Experience in commercial doors is a plus.
Physical Requirements:
- Ability to sit, stand, and walk for extended periods of time.
- Frequent use of hands and arms for computer work, phone use, and driving.
- Ability to lift and carry up to 25 pounds occasionally (e.g., samples, materials).
- Ability to operate a motor vehicle for extended periods as required for travel.
- Visual acuity to read plans, specifications, screens, and documents.
- Ability to communicate clearly in person and over the phone.
Additional Requirements:
- Valid driver’s license with an approved driving record and ability to meet insurability criteria.
- Eligible to work in the United States.
- Mostly local travel in and around Salem, Oregon.
Benefits
Benefits:
- Compensation: 65,000-150,000 USD/year
- 401(k) matching
- Dental insurance
- Flexible spending account
- Health insurance
- Paid time off
- Referral program
- Vision insurance