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Frame Representative Jobs in Chicago, IL (NOW HIRING)

Customer Service Representative

Lombard, IL

$15.75 - $21.50/hr

As a Customer Service Representative, you will be part of a growing team of 800 associates who ... Conduct customer satisfaction surveys within the designated time frame following proper procedure ...

Customer Service Representative

Lombard, IL ยท On-site

$15.75 - $21.50/hr

As a Customer Service Representative, you will be part of a growing team of 800 associates who ... time frame following proper procedure and protocol. Qualifications โ€ข High school diploma or ...

Showing results 21-40

Frame Representative information

See Chicago, IL salary details

$25.2K

$45.6K

$79.3K

How much do frame representative jobs pay per year?

As of Aug 14, 2026, the average yearly pay for frame representative in Chicago, IL is $45,552.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,600.00 and $44,300.00 per year, depending on experience, location, and employer.

What is a frame representative?

A Frame Representative is a professional who specializes in assisting customers with selecting, fitting, and purchasing eyeglass frames in optical shops or clinics. They provide guidance on frame styles, materials, and ensure proper measurements for comfort and functionality. Frame Representatives also educate customers about lens options, frame care, and may handle adjustments or minor repairs. Their role combines customer service with product expertise to help clients find frames that suit their needs and preferences.

How does a frame representative typically collaborate with optometrists and other team members in an optical practice?

A Frame Representative works closely with optometrists, optical technicians, and sales associates to ensure patients are matched with eyewear that meets their prescription needs, style preferences, and budget. Collaboration includes discussing patient recommendations with optometrists, managing inventory with the team, and coordinating with frame vendors for the latest styles. Effective communication and teamwork are essential, as the Frame Representative often acts as the liaison between the technical and retail sides of the practice to deliver excellent customer service.

What are the key skills and qualifications needed to thrive as a frame representative, and why are they important?

To thrive as a Frame Representative, you need strong product knowledge of eyewear frames, sales expertise, and often a background in optometry or retail. Familiarity with inventory management systems, point-of-sale (POS) software, and basic optical measurement tools is typically required. Exceptional interpersonal skills, attention to detail, and effective communication help build rapport with clients and ensure accurate fittings. These competencies are crucial for ensuring customer satisfaction, driving sales, and maintaining a professional reputation in the optical industry.

What is the difference between Frame Representative vs Window Installer?

AspectFrame RepresentativeWindow Installer
Required CredentialsHigh school diploma, on-the-job training, possibly certification in carpentry or constructionHigh school diploma, relevant certifications or licenses often preferred
Work EnvironmentOffice settings, showrooms, or on-site at construction sitesPrimarily on-site at residential or commercial buildings
Industry UsageInvolved in sales, customer service, and product knowledge of window and door framesFocuses on installing windows, doors, and related framing components

While a Frame Representative primarily handles sales, customer consultations, and product knowledge related to framing products, a Window Installer focuses on the physical installation of windows and doors on-site. Both roles require knowledge of construction and building codes, but their daily tasks and responsibilities differ significantly.

What cities near Chicago, IL are hiring for Frame Representative jobs?

Cities near Chicago, IL with the most Frame Representative job openings:

Infographic showing various Frame Representative job openings in Chicago, IL as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 16% Part Time, and 2% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $45,552 per year, or $21.9 per hour.

Patient Service Representative- Cultivate Collective

Esperanza Health Centers

Chicago, IL โ€ข On-site

$19 - $23/hr

Other

Medical, Dental, Vision, PTO

Posted 22 days ago


Job description

Patient Service Representative (Full-Time)

Location: Esperanza Cultivate Collective 4350 S Laporte Ave Hourly Rate: $19 โ€“ $23 /hr

At Esperanza Health Centers, we're more than a clinicโ€”we're a vibrant, mission-driven community where compassionate care meets professional growth. Our team operates under the Patient-Centered Medical Home (PCMH) model, and every day, you'll be part of making healthcare accessible, welcoming, and personalized.

We believe in supporting youโ€”offering benefits that go beyond the basics:

  • BCBS Medical PPO Plans
  • Ameritas Dental & Eye Med Vision Coverage
  • Tuition Reimbursement (up to $5,000/year)
  • 10 Paid Holidays + 16 Days of Paid Time Off

Your Role & Impact

As a Patient Service Representative (PSR), you'll be the face of Esperanzaโ€”a warm, professional first contact who ensures every patient feels seen, heard, and guided. You'll make an impact by:

Welcoming Patients & Enhancing Care Flow

  • Greet patients, visitors, and families using the AIDET frameworkโ€”acknowledge, introduce, duration, explanation, and thank youโ€”setting a compassionate tone right from the start
  • Assist with check-in/check-out, ensuring all required forms are accurately completed
  • Provide clear, empathetic information about appointments, services, insurance, and health center policies
  • Protect patient privacy in full compliance with HIPAA guidelines

Collaborative Support & Communication

  • Join daily huddles as a key voice in ensuring smooth clinic operations
  • Act as a communication hub between patients, clinical staff, and care teams
  • Adapt on the flyโ€”help adjust appointments or workflows to ensure efficiency in patient care

Registration, Insurance Verification & Financial Support

  • Register new and returning patientsโ€”updating demographics, verifying insurance, and documenting accurately
  • Assess insurance coverage and eligibility; explain sliding fee programs, payment options, and financial responsibilities
  • Support patients in understanding and navigating affordable care options

Esperanza Health Centers is an Equal Opportunity Employer (EOE) according to Title 44, Ill. Administrative Code, and Subpart C Section 750.150.

Requirements

What We're Looking For

  • Strong interpersonal and customer service skillsโ€”you're a warm, welcoming communicator
  • Reliable attention to detail and organizational precision
  • Comfort working in a fast-paced, team-oriented clinical environment
  • HIPAA familiarity and ability to handle confidential patient data with care
  • Bilingual in English/Spanishโ€”required
  • Minimum 1 year of experience in admin/front desk role required, preferably in a healthcare setting.
  • High school diploma or equivalent required; associate degree in healthcare or related field preferred.
  • Experience with AIDET customer service excellence framework, preferred

What You Get in Return

  • A deeply mission-aligned workplace where your work mattersโ€”and you're valued
  • Opportunities to grow your career in a supportive, community-focused healthcare setting
  • A culture built around trust, respect, and collaboration, where you'll truly feel part of the family

Ready to Join Our Team?

We'd love to hear from you. If you're the kind of person who radiates compassion, thrives in teamwork, and thrives in making a differenceโ€”start a conversation with us.

Make an Impact and Apply now to help join Esperanza in serving our community!