ZipRecruiter

Log In

1

Founding Customer Success Manager Jobs in Nevada

Workiva

Spring 2027 Intern - Customer Success

Sparks, NV · On-site +1

$21/hr

The Customer Success Intern supports the Customer Success team by providing excellent service ... Collaborate with internal, cross-functional teams including Product Management, Sales, Marketing ...

Workiva

$21/hr

The Customer Success Intern supports the Customer Success team by providing excellent service ... Collaborate with internal, cross-functional teams including Product Management, Sales, Marketing ...

New

Workiva

$21/hr

The Customer Success Intern supports the Customer Success team by providing excellent service ... Collaborate with internal, cross-functional teams including Product Management, Sales, Marketing ...

New

Workiva

$21/hr

The Customer Success Intern supports the Customer Success team by providing excellent service ... Collaborate with internal, cross-functional teams including Product Management, Sales, Marketing ...

New

Workiva

$21/hr

The Customer Success Intern supports the Customer Success team by providing excellent service ... Collaborate with internal, cross-functional teams including Product Management, Sales, Marketing ...

Deloitte

Deployment Success Manager

Las Vegas, NV · On-site

Our Deloitte Customer team empowers organizations to build deeper relationships with customers ... Work you'll do As a Deployment Success Manager on the Customer team, you will be responsible for:

previous pagenext page

Showing results 21-40

All JobsFounding Customer Success JobsFounding Customer Success Manager JobsFounding Customer Success Manager Jobs in Nevada

Founding Customer Success Manager information

What is a founding customer success manager?

A Founding Customer Success Manager is typically one of the first hires responsible for building and leading the customer success function at a startup or early-stage company. This role involves establishing processes, onboarding and supporting customers, gathering feedback, and working closely with product and sales teams to ensure customers achieve their desired outcomes. Founding Customer Success Managers often help define the company’s customer experience strategy, set up best practices, and may eventually grow and lead a team as the company scales.

What are the key skills and qualifications needed to thrive as a founding customer success manager?

To thrive as a Founding Customer Success Manager, you need a deep understanding of customer lifecycle management, strong problem-solving abilities, and experience with SaaS platforms or similar environments, often supported by a bachelor's degree. Familiarity with CRM tools like Salesforce or HubSpot, as well as customer engagement software, is typically required. Exceptional communication, adaptability, and a proactive approach to building processes are vital soft skills for this foundational role. These competencies are crucial because they drive customer retention, shape company processes, and help establish a scalable customer success function in a startup environment.

What unique challenges and opportunities can I expect as a founding customer success manager at an early-stage startup?

As a Founding Customer Success Manager at an early-stage startup, you'll face the challenge of building processes and systems from the ground up, often with limited resources. You'll collaborate closely with product, sales, and engineering teams to shape the customer journey and provide feedback that influences the company's direction. This role offers significant career growth opportunities, as your contributions can directly impact the company's success and potentially lead to leadership positions as the team grows. Expect a dynamic, fast-paced environment where adaptability, initiative, and strong communication skills are essential.

What is the difference between Founding Customer Success Manager vs Customer Success Manager?

AspectFounding Customer Success ManagerCustomer Success Manager
CredentialsRelevant experience in customer success, startup background preferredSimilar experience, often with industry-specific knowledge
Work EnvironmentEarly-stage startup, high level of responsibility, shaping customer success strategyEstablished company, focused on maintaining and expanding customer relationships
Employer & IndustryStartups, SaaS, tech companiesVariety of industries, including SaaS, tech, and services

The Founding Customer Success Manager typically works in startups or early-stage companies, taking on a broader role in shaping customer success strategies. In contrast, a Customer Success Manager usually operates in established organizations, focusing on managing ongoing client relationships. Both roles require similar skills and experience, but the scope and environment differ significantly.

What are popular job titles related to Founding Customer Success Manager jobs in Nevada?

For Founding Customer Success Manager jobs in Nevada, the most frequently searched job titles are:

What job categories do people searching Founding Customer Success Manager jobs in Nevada look for?

The top searched job categories for Founding Customer Success Manager jobs in Nevada are:

Founding Customer Success Manager jobs near you
Infographic showing various Founding Customer Success Manager job openings in Nevada as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution.

Broker Success Partner

Panorama Mortgage Group LLC

Las Vegas, NV • On-site

$60K/yr

Full-time

Re-posted 11 days ago

Job description

Job Type
Full-time
Description
Position Overview
The Broker Success Partner plays a key role in strengthening relationships with our broker partners by delivering consistent communication, follow up, and support. This role focuses on broker engagement, relationship management, and coordination rather than direct sales production. Broker Success Partners work closely with experienced Account Executives who provide mentorship and technical guidance. This position is ideal for individuals who enjoy building relationships, staying organized, and making sure people feel supported. Mortgage experience is helpful but not required.
Requirements
Key Responsibilities:
P Producer Relationship Execution
  • Build and maintain strong relationships with assigned broker partners
  • Conduct regular check ins to ensure brokers feel supported and informed
  • Support onboarding of new broker partners
  • Assist brokers with communication, follow up, and coordination
  • Encourage broker engagement with company tools and programs
  • Identify relationship concerns early and escalate when needed
  • Support broker retention and reactivation efforts

A Administrator Process and Organization
  • Maintain accurate broker communication and activity records in CRM
  • Track broker touchpoints and follow ups
  • Assist with scheduling meetings and managing broker outreach cadence
  • Monitor engagement activity and report trends
  • Document broker feedback and service opportunities
  • Support onboarding workflows and communication tracking

I Integrator Communication and Coordination
  • Serve as a consistent relationship contact for assigned brokers
  • Coordinate communication between brokers and internal teams
  • Escalate technical or guideline related questions to Account Executives
  • Ensure brokers receive timely responses and updates
  • Help maintain alignment between broker expectations and company processes
  • Represent broker needs and feedback internally

What Makes This Role Unique
  • You will be mentored by experienced Account Executives
  • You will learn the mortgage business through hands on exposure
  • You will play a critical role in strengthening broker relationships
  • You will help create a consistent and reliable broker experience

This role is designed to develop future leaders within the wholesale channel.
Qualifications
Required
  • Excellent communication and relationship skills
  • Strong organizational and follow up ability
  • Ability to manage multiple tasks and priorities
  • Professional presence and customer first mindset
  • Comfortable learning new systems and processes
  • Self starter with strong attention to detail

Preferred but not required
  • Mortgage or financial services experience
  • Account management or customer success experience
  • CRM experience
  • Bilingual English Spanish preferred

Ideal Backgrounds
  • Client success
  • Account management
  • Banking
  • Hospitality
  • Insurance
  • Customer service leadership
  • Relationship management

Travel:
  • As needed travel internationally between United States and Mexico to meet business needs.

Language:
  • English required, Bi-Lingual (English/Spanish) desired.

Compensation:
  • PMG will offer a competitive compensation package commensurate with the background and experience of the applicant.

Salary Description
$60,000 per year + Commissions

Apply