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Forward Health Jobs in Florida (NOW HIRING)

Imagenet

Healthcare CSR - Remote

Tampa, FL · On-site +1

$16 - $18/hr

Equipment provided About Imagenet Imagenet is a technology-forward healthcare operations partner with more than 25 years of experience helping healthcare payers manage critical administrative and ...

Imagenet

Healthcare CSR - Remote

Tampa, FL · Remote

$16 - $18/hr

Equipment provided About Imagenet Imagenet is a technology-forward healthcare operations partner with more than 25 years of experience helping healthcare payers manage critical administrative and ...

Imagenet

Claims Examiner - Remote

Tampa, FL · Remote

About Imagenet Imagenet is a technology-forward healthcare operations partner with more than 25 years of experience helping healthcare payers manage critical administrative and operational processes.

Imagenet

Claims Examiner - Remote

Tampa, FL · On-site +1

About Imagenet Imagenet is a technology-forward healthcare operations partner with more than 25 years of experience helping healthcare payers manage critical administrative and operational processes.

Imagenet

Mailroom Scanning Clerk - Tampa, FL

Tampa, FL · On-site

$15/hr

About Imagenet Imagenet is a technology-forward healthcare operations partner with more than 25 years of experience helping healthcare payers manage critical administrative and operational processes.

Imagenet

Mailroom Scanning Clerk - Tampa, FL

Tampa, FL · On-site

$15/hr

About Imagenet Imagenet is a technology-forward healthcare operations partner with more than 25 years of experience helping healthcare payers manage critical administrative and operational processes.

IntelePeer

Forward Deployed Engineer

Dania Beach, FL · On-site +1

$102K - $137K/yr

Intelepeer/ Aqurio is building the intelligent communications layer for ambulatory healthcare. As a Forward Deployed Ambulatory Healthcare Integration Engineer, you operate directly inside customer ...

IntelePeer

Forward Deployed Engineer

Dania Beach, FL · On-site

$102K - $137K/yr

Intelepeer/ Aqurio is building the intelligent communications layer for ambulatory healthcare. As a Forward Deployed Ambulatory Healthcare Integration Engineer, you operate directly inside customer ...

BayCare Health System

Health Educator

Clearwater, FL · On-site

With the support of more than 30,000 team members, we promote a forward-thinking philosophy that ... BayCare Health System is currently seeking a Health Educator to join our outstanding and ...

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Forward Health information

What is Forward Health?

Forward Health is a healthcare company that offers membership-based primary care services using technology-driven approaches. Their clinics provide access to physicians, advanced health screenings, genetic analysis, and personalized health plans, all managed through a user-friendly app. Members benefit from 24/7 access to care, real-time health monitoring, and proactive preventive health strategies designed to improve long-term wellness. Forward Health aims to make healthcare more accessible and tailored to each individual's needs.

What are common challenges faced by clinicians working at Forward Health, and how can new team members prepare for them?

Clinicians at Forward Health often navigate a fast-paced, technology-driven environment where adapting to innovative digital tools and telemedicine platforms is essential. New team members may find it challenging to balance patient care with learning advanced health tech systems and collaborating with a multidisciplinary team. To prepare, it's beneficial to familiarize yourself with electronic health records, stay open to continuous learning, and proactively communicate with both clinical and technical colleagues. Embracing adaptability and a patient-centric mindset helps ensure a smooth transition and success within Forward Health’s unique care model.

What are the key skills and qualifications needed to thrive as a Forward Health nurse, and why are they important?

To thrive as a Forward Health Nurse, you need a solid background in clinical nursing, strong patient assessment abilities, and a current RN license, often with experience in preventive and primary care. Familiarity with telemedicine platforms, electronic health records, and digital health tools is typically required. Outstanding communication, adaptability, and a patient-centered mindset help nurses stand out in this technology-driven healthcare environment. These skills and qualities are crucial for delivering personalized care efficiently while leveraging innovative health technologies.

What is the difference between Forward Health vs Physical Therapist?

AspectForward HealthPhysical Therapist
CredentialsTypically requires a healthcare background, certifications varyRequires a Doctor of Physical Therapy (DPT) degree and licensure
Work EnvironmentClinics, telehealth, wellness centersHospitals, outpatient clinics, private practices
Industry UsageBroader healthcare and wellness industrySpecialized rehabilitation and musculoskeletal care
Common Search/ComparisonYesYes

Forward Health generally refers to a healthcare or wellness platform, while a Physical Therapist is a licensed healthcare professional specializing in rehabilitation. Both roles are involved in patient care, but Physical Therapists have specific credentials and work in clinical settings, whereas Forward Health may encompass broader health services or digital health solutions.

What are popular job titles related to Forward Health jobs in Florida?

For Forward Health jobs in Florida, the most frequently searched job titles are:

What job categories do people searching Forward Health jobs in Florida look for?

The top searched job categories for Forward Health jobs in Florida are:

What cities in Florida are hiring for Forward Health jobs?

Cities in Florida with the most Forward Health job openings:

Forward Health jobs near you
Infographic showing various Forward Health job openings in Florida as of August 2026, with employment types broken down into 62% Full Time, and 38% Part Time. Highlights an 82% In-person, and 18% Remote job distribution.

Healthcare CSR - Remote

Imagenet

Tampa, FL • On-site, Remote

$16 - $18/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 7 days ago

Job description

Healthcare Customer Service Representative
We are seeking a detail-oriented Healthcare Customer Service Representative to join our call center team. This role is essential in verifying insurance eligibility and benefits prior to patient services, ensuring accurate data entry and a smooth experience for both patients and internal teams. The ideal candidate thrives in a fast-paced, high-volume environment and delivers excellent customer service over the phone.
Job Type: Full-time - 100% Remote Position
Schedule: Monday-Friday
Pay: $16.00 - $18.00 per hour DOE
Key Responsibility:
  • Verify insurance eligibility and benefits using payer portals, phone calls, and verification tools
  • Update and maintain patient demographic and insurance data in the Electronic Health Record (EHR) system
  • Document key benefit details including copayments, deductibles, coinsurance, and out-of-pocket maximums
  • Communicate with patients to clarify insurance coverage and respond to basic inquiries
  • Collaborate with clinical and billing teams regarding eligibility and authorization status
  • Identify and resolve discrepancies in insurance information; escalate complex cases as needed
  • Maintain compliance with HIPAA and patient privacy regulations
  • Verify insurance eligibility and benefits using payer portals, phone calls, and verification tools
  • Update and maintain patient demographic and insurance data in the Electronic Health Record (EHR) system
  • Update and maintain patient demographic and insurance data in internal systems
  • Document benefit details: copayments, deductibles, coinsurance, out-of-pocket maximums
  • Communicate clearly and professionally with patients regarding coverage
  • Collaborate with internal teams to resolve discrepancies and escalate complex cases
  • Ensure compliance with HIPAA and privacy regulations

Requirements:
  • 1-2 years of experience in a healthcare call center or healthcare administration (insurance verification, patient registration, or medical billing)
  • Familiarity with health insurance terminology: copay, deductible, coinsurance, HMO, PPO, subscriber
  • Basic understanding of government-sponsored plans (Medicaid and Medicare) and their differences
  • Proficient in navigating healthcare systems; experience with EHRs preferred
  • Demonstrated excellence in customer service and client interaction
  • Clear and professional communication skills
  • Must successfully pass a criminal background check

Preferred Experience:
  • Experience in high-volume healthcare settings (e.g., specialty practices, call center)
  • Familiarity with major insurance payers
  • Strong adherence to daily schedules, tasks, and performance metrics
  • Ability to multitask effectively while maintaining high attention to detail
  • Self-motivated, well-organized, and skilled in time management and problem-solving
  • Capable of working independently and collaboratively within a team environment

WORK FROM HOME REQUIREMENTS
  • High Speed Internet of 25MBPS download and 5MBPS upload. You will be required to provide a speed test.
  • Ability to directly hardwire to your modem
  • Required to have a quiet dedicated work area.

What We Offer:
  • Paid training period
  • Medical, Dental, Life, Vision, HSA, 401K
  • 7 Paid Holidays with no wait time to qualify
  • 6 PTO days (after 90 days)
  • Equipment provided

About Imagenet
Imagenet is a technology-forward healthcare operations partner with more than 25 years of experience helping healthcare payers manage critical administrative and operational processes. Founded in 2000 and headquartered in Tampa, Florida, Imagenet supports 150+ health plans through its payer clients.
Our teams help improve efficiency, accuracy, visibility, and service across complex healthcare operations, including digital mailroom, claims adjudication, contact center, member communications, and related administrative functions. By combining experienced operational teams, proven processes, and purpose-built workflow technology, Imagenet helps payers keep essential processes moving for the members, providers, and communities they serve.
Imagenet operates 10 secure facilities across the U.S. and one secure facility in Manila, Philippines.
Joining Imagenet means contributing to work that supports the healthcare operations members and providers rely on every day.

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