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Fortinet Engineer Jobs in Georgia (NOW HIRING)

Fortinet

Technical Support Specialist

Atlanta, GA · On-site

... Fortinet: FortiAnalyzer -- Centralized Logging & Reporting FortiManager -- Centralized Configuration Management The engineer will also interface with our QA and software development team to solve ...

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Fortinet Engineer information

What is a Fortinet Engineer?

A Fortinet Engineer is an IT professional who specializes in configuring, managing, and troubleshooting Fortinet security products, such as FortiGate firewalls, VPNs, and other network security solutions. They are responsible for ensuring the security and integrity of an organization's network infrastructure by implementing advanced security measures and monitoring for threats. Fortinet Engineers often work closely with IT teams to design security architectures, perform system updates, and respond to security incidents. Their expertise helps organizations comply with cybersecurity standards and protect sensitive data from cyber threats.

What are some common challenges faced by Fortinet engineers when managing large-scale network security deployments?

Fortinet Engineers working with large-scale network security deployments often encounter challenges such as integrating Fortinet solutions with existing heterogeneous network environments, maintaining consistent security policies across multiple locations, and ensuring high availability and minimal downtime during upgrades or troubleshooting. They must also stay current with frequent firmware updates and new threat intelligence to keep security measures effective. Strong collaboration with IT, network, and cybersecurity teams is essential to address these challenges efficiently while supporting business continuity.

What are the key skills and qualifications needed to thrive as a Fortinet engineer, and why are they important?

To thrive as a Fortinet Engineer, you need a solid understanding of network security, firewall configuration, and troubleshooting, typically supported by a degree in computer science or a related field. Familiarity with Fortinet products (such as FortiGate), experience using security information and event management (SIEM) systems, and certifications like NSE 4 or higher are highly valued. Strong analytical skills, effective communication, and problem-solving abilities help you address complex security issues and support clients or teams. These skills and qualifications are crucial for ensuring robust network protection and efficient resolution of security challenges.

What is the difference between Fortinet Engineer vs Network Security Engineer?

AspectFortinet EngineerNetwork Security Engineer
CertificationsFortinet NSE certifications, Cisco CCNA/CCNP, CompTIA Security+CISSP, CEH, Cisco CCNA/CCNP, CompTIA Security+
Work EnvironmentFocus on Fortinet products, firewalls, VPNs, and security appliancesBroader security systems, including firewalls, IDS/IPS, and network infrastructure
Industry UsagePrimarily in organizations using Fortinet solutionsWidespread across various organizations with diverse security tools

Fortinet Engineers specialize in Fortinet security products and solutions, while Network Security Engineers have a broader focus on various security technologies. Both roles require similar certifications and work in security-focused environments, but Fortinet Engineers are more specialized in Fortinet's ecosystem.

What are popular job titles related to Fortinet Engineer jobs in Georgia?

For Fortinet Engineer jobs in Georgia, the most frequently searched job titles are:

What job categories do people searching Fortinet Engineer jobs in Georgia look for?

The top searched job categories for Fortinet Engineer jobs in Georgia are:

What cities in Georgia are hiring for Fortinet Engineer jobs?

Cities in Georgia with the most Fortinet Engineer job openings:

Fortinet Engineer jobs near you
Infographic showing various Fortinet Engineer job openings in Georgia as of August 2026, with employment types broken down into 27% Full Time, and 73% Contract. Highlights an 84% In-person, and 16% Hybrid job distribution.

Technical Support Specialist

Fortinet

Atlanta, GA • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 19 days ago

Job description

Fortinet is looking for an experienced technical support Specialist to join our Atlanta, GA office to provide exceptional customer service and technical help for our loyal customers.

The candidate would join our support team that specializes in supporting the following Centralized Management & SOC Solutions from Fortinet:

FortiAnalyzer -- Centralized Logging & Reporting

FortiManager -- Centralized Configuration Management

The engineer will also interface with our QA and software development team to solve customer problems and identify bugs through replication and testing. Wherever possible, the products supported will be actively promoted while looking out for ways that Fortinet can improve both products and documentation.

The ideal candidate is not only technical, but also energetic and passionate about working for Fortinet and supporting our products. This is a great opportunity to learn all aspects of the products that we support in an innovative, fast-paced environment while expanding your knowledge and developing your skills in network security.

As a Technical Support Specialist, you will:

  • Provide direct technical web and telephone support
  • Ensure that reported issues are well understood and the needed information is collected
  • Troubleshooting FortiAnalyzer and FortiManager
  • Recommend corrective actions based on analysis of collected information
  • Provide Customer education where needed due to gaps in networking, product knowledge etc.
  • Consult technical documentation, bulletins and release notes for known problems
  • Reproduce customer environments using lab equipment and report bugs
  • Recommend alternative solutions or workarounds
  • Manage cases until case closure, taking the initiative to follow up internally as required to obtain changes or solutions needed to resolve the customer's issue
  • Manage customer communications and expectations until the closure of each case
  • Provide knowledge transfer to peer engineers

We are Looking for:

  • 4+ years' experience in a technical support role in a networking/security company or equivalent education
  • Strong understanding of TCP/IP, routing protocols, L2/L3 switches
  • Experience with security products (especially firewalls and VPN gateways)
  • Strong troubleshooting and problem-solving skills
  • Previous experience providing technical support, preferably supporting data networking products and/or security products.
  • Strong English skills both written and verbal.

 

Good to Have:

  • Centralized Configuration Management Tools
  • SQL syntax & select statement design
  • VM/Cloud Environments
  • Linux administration (e.g., using YAML to update components) and troubleshooting (system files, processes, permissions).

Must be authorized to work in the U.S. without sponsorship.

Educational Requirement:

  • Bachelor's degree in computer science, Software Engineering or related field, or an equivalent combination of training and experience is desirable

Fortinet offers employees a variety of benefits, including medical, dental, vision, life and disability insurance, 401(k), 11 paid holidays, vacation time, and sick time as well as a comprehensive leave program. Wage ranges are based on various factors including the labor market, job type, and job level. Exact salary offers will be determined by factors such as the candidate's subject knowledge, skill level, qualifications, experience, and geographic location. All roles are eligible to participate in the Fortinet equity program, Bonus eligibility is reviewed at time of hire and annually at the Company's discretion.

Why Join Us: 

We encourage candidates from all backgrounds and identities to apply. We offer a supportive work environment and a competitive Total Rewards package to support you with your overall health and financial well-being. Embark on a challenging, enjoyable, and rewarding career journey with Fortinet. Join us in bringing solutions that make a meaningful and lasting impact to our 660,000+ customers around the globe

Apply