Foreign Language Interpreter Jobs (NOW HIRING)

Description Applicants are encouraged to apply early. The application review process will take place immediately and continue until the position is filled. This recruitment may close any time after the first review or when a sufficient number of qualified applications have been received.

Hiring range for this position is $43,014.40 - $51,396.80. Initial placement for new employees is customarily at entry level through 35% percentile. Pay grade for this position is 15

Must be bilingual in English and Spanish, with the ability to speak, read, and write both languages fluently and at an equal level of proficiency. MANDATORY - MUST PASS SPANISH TRANSLATION SKILLS ASSESSMENT Required to participate in an on-call rotation for at least one week per month; on-call schedule may vary based on operational needs. General Definition of Work: Performs intermediate paraprofessional work providing interpreting and translating services for Spanish speaking clients in a human services setting in accordance with guidelines established by the County.

Work is performed under regular supervision. Examples of Duties Essential Functions/Typical Tasks: Interpreting and translating for clients (with varying dialect and educational levels) involving a variety of situations, information, and programs such as financial, educational, medical, legal, and employment working with caseworkers, child support agents, and social workers; receiving telephone calls from Spanish speaking clients, scheduling appointments, interpreting questions from client to worker and relays answers back to client; translates written materials including forms, correspondence, posters, flyers, and department website information from English to Spanish and vice versa; maintaining logs, reports, and confidentiality. (These are intended only as illustrations of the various types of work performed.

The omission of specific duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.) Performs Spanish interpreter and translation services to clients and staff for human services programs in office and on home visits ensuring information is communicated accurately and efficiently. Interprets and translates in accordance with the National Council for Interpreters in Health Care Ethical Code

Responsible for ensuring families understand eligibility guidelines by interpreting and translating the program policies and guidelines appropriately. Participate as a neutral party in the role as conduit of information that flows between staff, patients and their families. Travels/drives to client homes accompanying social workers on home visits to provide interpreting services.

Performs limited clerical duties such as typing translated documents. Receives incoming calls for Spanish speaking clients for all income maintenance programs regarding new or established cases. Gathers information from Spanish speaking clients regarding change-in-situation actions reported by phone for active cases, requests required information, and enters data into appropriate systems.

Forwards more complex change-in-situation actions with required information to Eligibility Specialist IIs for determination and processing. Explains program requirements and options and advise or refer Spanish speaking clients to other programs or services as appropriate. Informs Spanish speaking clients of rights and obligations as prescribed by program policies.

Responds to inquiries from Spanish speaking clients and citizens regarding benefits, application process, and/or program eligibility; provides information and assistance. Provide social workers with pertinent information gathered during Spanish applicant interviews and the process of case maintenance. Participates in ongoing training as required.

Performs related tasks as required to potentially include but not limited to emergency shelter operations. Knowledge, Skills and Abilities: Knowledge of and skill in expressive interpreting and translating methods and reverse interpreting and translating, the idiom and dialect variances of the language, and cultures. Knowledge of the ethics of interpreting and of community agencies which serve Latino/Hispanic community.

General knowledge of agency and community programs and services. Skill to use a variety of office machines, computers, applicable software and typing. Acute skills in observation and listening.

Ability to understand and follow oral and written directions; to communicate effectively orally and in writing with persons of varied social, economic, cultural and educational backgrounds; to assess the communication (orally and written) skill level of the client in his/her own language; to accurately convey the true meaning as a neutral person; to maintain composure, keeping emotions in check, even in difficult situations; to attend work regularly; to maintain confidentiality; and to establish and maintain effective working relationships with associates and the general public. Minimum Education / Experience requirements Education and Experience: Requires a high school diploma or GED equivalency and one year of experience in interpreting and translating English and the required foreign language in a setting that requires knowledge of the programs or services. Experience with translating and interpreting human services/social services programs and services preferred.

Demonstrates the fluency and skill necessary to meet the needs of the organization and client populations served. Some county job postings indicate that you can qualify with an "equivalent combination of education and experience." If this language is included in the job description, it means you may qualify through either education, your years of directly related experience, or a combination of both. If you have indicated that you have earned a certificate, diploma, or degree from a technical school, college, or university, please note that Cabarrus County will verify your educational credentials

Official transcripts must clearly show the specific credential awarded to ensure accurate validation. Special Requirements: Possession of an appropriate driver's license valid in the State of North Carolina. Position may occasionally require working before/after normal business hours to meet the needs of families/clients.

Position often requires after hours work. Position requires on-call duty rotation to provide interpreter services. Completion of a professional interpreter training is preferred.

Physical Requirements: This is sedentary work requiring the exertion of up to 10 pounds of force occasionally and a negligible amount of force frequently or constantly to move objects; work requires stooping, reaching, fingering, grasping, and repetitive motions; vocal communication is required for expressing or exchanging ideas by means of the spoken word and conveying detailed or important instructions to others accurately; hearing is required to perceive information at normal spoken word levels and to receive detailed information through oral communications; visual acuity is required for preparing and analyzing written or computer data, operation of machines, determining the accuracy and thoroughness of work, and observing general surroundings and activities; the worker is subject to contact with irate clients and/or family members; homes that may be poorly maintained or unsafe living conditions; travel in unsafe areas where the threat of violence is real or insolated areas where access to emergency services may be difficult; the worker is not subject to adverse environmental conditions. Supplemental Information Supplemental and Contact Information: Cabarrus County selects applicants for employment based on job-related knowledge, skills, and abilities without regard to race, color, gender, national origin, religion, age, disability, political affiliation or political influence. Degrees must be received from appropriately accredited institutions.

Transcripts, degree evaluations and cover letters may be uploaded with your application. Applicants who obtained their education outside of the United States and its territories are expected to assume responsibility for having their academic degrees validated as equivalent to a degree conferred by a regionally accredited college or university in the United States. Please be sure to complete the application in full.

Resumes may be uploaded with your application but will not be accepted in lieu of a fully completed application and will not be considered for qualifying credit. "See Resume" or "See Attachment" will NOT be accepted. If multiple applications are submitted to an individual position, only the most recent application received prior to the posting closing date will be accepted.

Applications must be submitted by 11:59 PM on the closing date. Due to the volume of applications received, we are unable to provide information regarding the status of your application over the phone. To check the status of your application, please log in to your account.

Processing applications will take an average of 6 - 8 weeks due to the high volume of applications received. It is not necessary to contact the Human Resources Office to check the status of an application. Upon the closing date, applications are "Under Review" and will be screened by Human Resources for the most qualified applicants.

For technical issues with your applications, please call the NEOGOV Help Line at 855-524-5627. If there are any questions about this posting other than your application status, please contact HR at 704-920-2200.