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Ford Warranty Processing Jobs (NOW HIRING)

DePaula Ford

Warranty Administrator

Albany, NY · On-site

$24 - $26/hr

DePaula Ford is seeking a detail-oriented and organized Automotive Service Administrator / Warranty ... This position is responsible for managing the warranty process from start to finish, ensuring ...

Jordan Ford Ltd.

Ford Certified Advisor

Live Oak, TX

... process, make sure all documents are completed for a repair order and ensure a proper delivery ... Verify and print all warranty coverages/open recalls by pulling an OASIS. * Make sure repair orders ...

Gabrielli Truck Sales

Ford Service Manager

Jamaica, NY · On-site

Oversee warranty administration and ensure proper documentation and claim compliance with Ford ... Commitment to employee development and continuous process improvement Gabrielli Truck Sales is an ...

Gabrielli Truck Sales

Ford Service Manager

Jamaica, NY · On-site

$100K - $130K/yr

Oversee warranty administration and ensure proper documentation and claim compliance with Ford ... Commitment to employee development and continuous process improvement Gabrielli Truck Sales is an ...

DePaula Mazda

Warranty Administrator

Albany, NY · On-site

$24 - $26/hr

DePaula Ford is seeking a detail-oriented and organized Automotive Service Administrator / Warranty ... This position is responsible for managing the warranty process from start to finish, ensuring ...

DePaula Mazda

$24 - $26/hr

DePaula Ford is seeking a detail-oriented and organized Automotive Service Administrator / Warranty ... This position is responsible for managing the warranty process from start to finish, ensuring ...

Griffith Ford San Marcos

Service Advisor

San Marcos, TX · On-site

The right candidate has a strong background in Ford warranty process and customer service. The day-to-day duties of this role include maintaining strong relationships with customers, crafting goals ...

Griffith Ford San Marcos

Service Advisor

San Marcos, TX · On-site

The right candidate has a strong background in Ford warranty process and customer service. The day-to-day duties of this role include maintaining strong relationships with customers, crafting goals ...

Chalmers Ford

ASSET Technician Internship

Rio Rancho, NM · On-site

$14.25 - $18.25/hr

Able to write a repair process as required for Ford Warranty. Working Effectively With Others Principal Duties and Responsibilities: Promotes a productive working relationship with others. Actively ...

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Ford Warranty Processing information

What is Ford warranty processing?

Ford warranty processing involves reviewing, submitting, and tracking warranty claims for repairs or services performed on Ford vehicles that are still under manufacturer warranty. Professionals in this role ensure that claims are accurately prepared according to Ford's guidelines, verify eligibility, and work with dealerships or service departments to resolve issues. They also communicate with Ford Motor Company to get claims approved and reimbursed, helping dealerships recover costs for warranty-covered repairs.

What are the key skills and qualifications needed to thrive as a Ford warranty processing specialist?

To thrive as a Ford Warranty Processing Specialist, you need strong attention to detail, knowledge of automotive warranty policies, and experience in data entry or administrative support, often with a high school diploma or equivalent. Familiarity with Ford's warranty claim software, dealership management systems (DMS), and proficiency in Microsoft Office are typically required. Excellent organizational skills, clear communication, and the ability to work both independently and as part of a team are valuable soft skills in this role. These skills ensure accurate and timely processing of warranty claims, helping dealerships maintain compliance and customer satisfaction.

What are some common challenges faced in Ford warranty processing, and how can new employees prepare to handle them?

One common challenge in Ford Warranty Processing is staying current with frequently updated warranty policies and procedures from Ford Motor Company. Employees must pay close attention to detail to ensure claims are accurately documented and submitted within manufacturer guidelines. New team members can prepare by thoroughly reviewing Ford's warranty manuals, participating in training sessions, and seeking mentorship from experienced processors. Collaborating closely with service advisors, technicians, and dealership management also helps in resolving discrepancies quickly and maintaining compliance.

What is the difference between Ford Warranty Processing vs Ford Service Advisor?

AspectFord Warranty ProcessingFord Service Advisor
Primary RoleHandles warranty claims, processes warranty paperwork, and ensures warranty policies are followedInteracts with customers, recommends services, and manages vehicle repairs and maintenance
Required SkillsKnowledge of warranty policies, documentation, and claims proceduresCustomer service, communication, and product knowledge
Work EnvironmentOffice or administrative setting within dealershipsService department, customer-facing environment

While Ford Warranty Processing focuses on managing warranty claims and paperwork, Ford Service Advisors primarily interact with customers to recommend services and coordinate repairs. Both roles are essential in the dealership, but they differ in daily responsibilities and skill sets.

What are popular job titles related to Ford Warranty Processing jobs?

For Ford Warranty Processing jobs, the most frequently searched job titles are:

Infographic showing various Ford Warranty Processing job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 79% Full Time, 16% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution.

Warranty Administrator

Albany, NY • On-site

DePaula Ford
Retail • 1 - 10 employees
Learn more about DePaula Fordexternal

$24 - $26/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 7 days ago

Job description

Automotive Service Administrator / Warranty Administrator

 

Position Overview:

DePaula Ford is seeking a detail-oriented and organized Automotive Service Administrator / Warranty Administrator to support our service department. This position is responsible for managing the warranty process from start to finish, ensuring technician documentation is accurate and properly coded, and submitting warranty claims for timely processing and payment.

The ideal candidate has automotive dealership experience, strong attention to detail, excellent organizational skills, and the ability to work closely with technicians, service advisors, and management.

Key Responsibilities:

  • Manage the dealership's warranty process and ensure claims are completed accurately and in a timely manner.
  • Review technician notes and repair documentation to ensure they are complete, accurate, and meet warranty requirements.
  • Properly tag and code technician notes and repair orders for warranty submission.
  • Verify that required documentation, labor operations, parts, and supporting information are included with warranty claims.
  • Monitor submitted claims and follow up on rejected, returned, or pending claims.
  • Make corrections to warranty claims as needed to ensure proper payment and minimize lost revenue.
  • Maintain accurate warranty records and documentation.
  • Communicate with technicians and service advisors regarding missing or incorrect information needed for warranty claims.
  • Help ensure warranty procedures and manufacturer requirements are followed consistently.
  • Provide administrative support to the Production Manager as needed.
  • Assist with tracking and organizing production-related information and department paperwork.
  • Support the overall efficiency and organization of the service department.

Qualifications:

  • Previous automotive dealership or service department experience preferred.
  • Experience with automotive warranty claims is strongly preferred.
  • Knowledge of technician repair orders, labor operations, and warranty procedures.
  • Strong attention to detail and accuracy.
  • Excellent organizational and time-management skills.
  • Ability to identify missing or incorrect information and follow through to resolution.
  • Strong communication and teamwork skills.
  • Comfortable working in a fast-paced automotive service environment.
  • Proficiency with computers and dealership/service management software.
  • Ability to work independently while also supporting the service and management teams.

What We Offer:

  • Medical, Dental & Vision Insurance.
  • Paid Holidays.
  • Vacation and Sick PTO.
  • 401 (k) with company match.
  • Employee discounts.
  • Full-time stable employment.
  • Monday – Friday schedule (7:30 -4:30).

 

Compensation:

  • $24.00 - $26.00 an hour.
  • Monthly production bonus opportunity.

 

About the Company:

 

DePaula Ford is a trusted name in automotive sales and service, dedicated to providing outstanding customer experiences.  Located in Albany, NY we pride ourselves on our commitment to quality and excellence in every aspect of our business.  Join our team and be part of a company that values integrity, teamwork, and growth!

 

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