Service Advisor
Durham, NC ยท On-site
By working at a Ford dealership, you can be a part of a brand that honors the past, and is invested in the future. Join the Ford Family where we value service to each other and the world as much as ...
Durham, NC ยท On-site
By working at a Ford dealership, you can be a part of a brand that honors the past, and is invested in the future. Join the Ford Family where we value service to each other and the world as much as ...
Durham, NC ยท On-site
By working at a Ford dealership, you can be a part of a brand that honors the past, and is invested in the future. Join the Ford Family where we value service to each other and the world as much as ...
Durham, NC ยท On-site
By working at a Ford dealership, you can be a part of a brand that honors the past, and is invested in the future. Join the Ford Family where we value service to each other and the world as much as ...
Durham, NC ยท On-site
By working at a Ford dealership, you can be a part of a brand that honors the past, and is invested in the future. Join the Ford Family where we value service to each other and the world as much as ...
Durham, NC ยท On-site
By working at a Ford dealership, you can be a part of a brand that honors the past, and is invested in the future. Join the Ford Family where we value service to each other and the world as much as ...
Durham, NC ยท On-site
By working at a Ford dealership, you can be a part of a brand that honors the past, and is invested in the future. Join the Ford Family where we value service to each other and the world as much as ...
Durham, NC ยท On-site
By working at a Ford dealership, you can be a part of a brand that honors the past, and is invested in the future. Join the Ford Family where we value service to each other and the world as much as ...
Durham, NC ยท On-site
By working at a Ford dealership, you can be a part of a brand that honors the past, and is invested in the future. Join the Ford Family where we value service to each other and the world as much as ...
Durham, NC ยท On-site
By working at a Ford dealership, you can be a part of a brand that honors the past, and is invested in the future. Join the Ford Family where we value service to each other and the world as much as ...
Durham, NC ยท On-site
By working at a Ford dealership, you can be a part of a brand that honors the past, and is invested in the future. Join the Ford Family where we value service to each other and the world as much as ...
Durham, NC ยท On-site
By working at a Ford dealership, you can be a part of a brand that honors the past, and is invested in the future. Join the Ford Family where we value service to each other and the world as much as ...
Durham, NC ยท On-site
By working at a Ford dealership, you can be a part of a brand that honors the past, and is invested in the future. Join the Ford Family where we value service to each other and the world as much as ...
Durham, NC ยท On-site
By working at a Ford dealership, you can be a part of a brand that honors the past, and is invested in the future. Join the Ford Family where we value service to each other and the world as much as ...
Durham, NC ยท On-site
By working at a Ford dealership, you can be a part of a brand that honors the past, and is invested in the future. Join the Ford Family where we value service to each other and the world as much as ...
Smithfield, NC ยท On-site
$13.75 - $16.75/hr
Come be part of a trusted Ford dealership with a strong reputation in the Johnston County community. To apply, stop by Classic Ford of Smithfield or contact our Parts Department directly. We look ...
Smithfield, NC ยท On-site
$13.75 - $16.75/hr
Come be part of a trusted Ford dealership with a strong reputation in the Johnston County community. To apply, stop by Classic Ford of Smithfield or contact our Parts Department directly. We look ...
Kenly, NC ยท On-site
$11.75 - $15.75/hr
By working at a Ford dealership, you can be a part of a brand that honors the past, and is invested in the future. Join the Ford Family where we value service to each other and the world as much as ...
Kenly, NC ยท On-site
$11.75 - $15.75/hr
By working at a Ford dealership, you can be a part of a brand that honors the past, and is invested in the future. Join the Ford Family where we value service to each other and the world as much as ...
Kenly, NC ยท On-site
$11.25 - $15.25/hr
By working at a Ford dealership, you can be a part of a brand that honors the past, and is invested in the future. Join the Ford Family where we value service to each other and the world as much as ...
Kenly, NC ยท On-site
$11.25 - $15.25/hr
By working at a Ford dealership, you can be a part of a brand that honors the past, and is invested in the future. Join the Ford Family where we value service to each other and the world as much as ...
$23.8K - $27.2K
6% of jobs
$27.2K - $30.6K
6% of jobs
$30.6K - $34K
11% of jobs
$34.4K is the 25th percentile. Wages below this are outliers.
$34K - $37.4K
19% of jobs
The median wage is $38.3K / yr.
$37.4K - $40.8K
32% of jobs
$41.3K is the 75th percentile. Wages above this are outliers.
$40.8K - $44.2K
9% of jobs
$44.2K - $47.6K
5% of jobs
$47.6K - $51K
9% of jobs
$51K - $54.4K
0% of jobs
$54.4K - $57.8K
1% of jobs
$57.8K - $61.2K
1% of jobs
$23.8K
$40.1K
$61.2K
| Aspect | Ford Dealership | Automotive Service Technician |
|---|---|---|
| Credentials | High school diploma, manufacturer-specific training, ASE certification | High school diploma, ASE certification, manufacturer training |
| Work Environment | Dealership service bays, customer service areas | Repair shops, dealerships, independent garages |
| Industry Usage | Authorized Ford service centers | Various automotive repair settings |
| Job Focus | Performing repairs, customer communication, warranty work | Diagnosing, repairing, and maintaining vehicles |
While both roles involve vehicle repair, a Ford Dealership typically refers to the business location providing authorized Ford services, whereas an Automotive Service Technician is the skilled worker performing repairs and diagnostics across various brands and settings. The technician may work at a Ford Dealership or other automotive repair shops, but the dealership is a specific employer and service center within the industry.
Cities near Raleigh, NC with the most Ford Dealership job openings:

Full-time
Medical, Retirement, PTO
Re-posted 16 days ago
The responsibilities of a Service Advisor include greeting customers, listening to their needs, and scheduling appointments as needed. They may also set up loaner cars and verify insurance before maintenance is scheduled.
By working at a Ford dealership, you can be a part of a brand that honors the past, and is invested in the future.ย Join the Ford Family where we value service to each other and the world as much as to our customers!
Service Advisor Compensation and Benefits:
Competitive Pay
Flexible Working Hours
Health Insurance
PTO & Sick Leave
401(K)
Service Advisor Responsibilities:
Greet customers promptly
Obtain customer and vehicle information
Clearly report all vehicle symptoms as described by the customer
Determine and recommend maintenance base on age, mileage and history of vehicle
Prepare a complete and accurate estimate of cost for labor and parts
Establish follow up time
Monitor the progress of each vehicle throughout the day, and update customers frequently
Verify that the final invoice reconciles with the work performed on the repair order
Explain all completed work and charges to customers
Service Advisor Requirements:
Previous experience at a Ford dealership is a plus
Ability to identify the problem quickly
Knowledge of automobiles
Proven record of achieving exceptional customer satisfaction
Past experience as a service advisor, assistant lane manager or service consultant
Very energetic personalityย
A desire for a long-term career with a growing organization
Personal and professional integrity
Computer skills and willingness to learn new programs
Ability to learn new technology and repair and service procedures and specifications
Minimum of 1 year in service department
Ability to lift 50 pounds and work on your feet for extended periods of time
Ability to work in a fast-paced environment
Basic computer skills
Positive, friendly attitudeย
High school diploma or equivalent
We are an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.