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Food Service Representative Jobs in Silver Spring, MD

Trinityhealth

Food Service Operations Rep

Silver Spring, MD · On-site

$17.65 - $21.63/hr

Food Service Operations Rep Employment Type: Full-Time Shift: Rotating - (with every other weekend commitment) Location: Holy Cross Hospital, Silver Spring, Maryland Position Purpose : * The Food ...

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High's

Customer Service Representative

Fulton, MD

$15.75 - $21.25/hr

The CSR completes a wide variety of tasks related to store operations including, but not limited to: food preparation, cash handling responsibilities, customer service, general cleaning and any other ...

High's

Customer Service Representative

Lisbon, MD

$17.50 - $24/hr

The CSR completes a wide variety of tasks related to store operations including, but not limited to: food preparation, cash handling responsibilities, customer service, general cleaning and any other ...

High's

Customer Service Representative

Odenton, MD

$18 - $24.50/hr

The CSR completes a wide variety of tasks related to store operations including, but not limited to: food preparation, cash handling responsibilities, customer service, general cleaning and any other ...

High's

Customer Service Representative

Mount Airy, MD

$15.25 - $21/hr

The CSR completes a wide variety of tasks related to store operations including, but not limited to: food preparation, cash handling responsibilities, customer service, general cleaning and any other ...

High's

Customer Service Representative

Gambrills, MD

$15.50 - $21.25/hr

The CSR completes a wide variety of tasks related to store operations including, but not limited to: food preparation, cash handling responsibilities, customer service, general cleaning and any other ...

High's

Customer Service Representative

Halethorpe, MD

$15.75 - $21.25/hr

The CSR completes a wide variety of tasks related to store operations including, but not limited to: food preparation, cash handling responsibilities, customer service, general cleaning and any other ...

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How much do food service representative jobs pay per hour?

As of Jun 10, 2026, the average hourly pay for food service representative in Silver Spring, MD is $16.43, according to ZipRecruiter salary data. Most workers in this role earn between $13.89 and $17.88 per hour, depending on experience, location, and employer.

What Is a Food Service Representative?

A food service representative provides customers with a variety of services at a grocery store, market, or food manufacturer. Your duties vary by location. For example, if you work at a grocery store, your job is to ensure your department is stocked and to provide information about the products you offer. If you work for a manufacturer, you may have more sales responsibilities, including marketing and client relations for the business. Qualifications for a career as a food service rep include strong attention to detail and communication skills as well as the ability to adhere to all food safety regulations. Having a few years of experience in food services or sales may also be an employer requirement.

What is the difference between Food Service Representative vs Food Service Worker?

AspectFood Service RepresentativeFood Service Worker
CredentialsMay require food safety certificationOften no formal certification required
Work EnvironmentCustomer-facing, includes restaurants, cafeteriasKitchen, dining area, food prep
Employer & IndustryRestaurants, catering, hospitalityFood establishments, cafeterias, fast food
Job FocusCustomer service, order taking, salesFood prep, serving, cleaning

Food Service Representatives primarily focus on customer interaction, order processing, and sales in food service settings, often requiring food safety certifications. Food Service Workers typically handle food preparation, serving, and cleaning tasks within the same environments. While both roles are essential in the food industry, their responsibilities and credentials differ, making them distinct positions within the sector.

What are some typical challenges faced by Food Service Representatives, and how can they be managed effectively?

Food Service Representatives often encounter challenges such as managing high volumes of customer orders during peak hours and adapting to changing menus or procedures. Staying organized, maintaining clear communication with kitchen and front-of-house teams, and prioritizing tasks help manage these pressures effectively. Building strong customer service skills and remaining adaptable are key to thriving in this dynamic environment. Many employers provide training and encourage teamwork to support representatives in overcoming these common hurdles.

What are the key skills and qualifications needed to thrive as a Food Service Representative, and why are they important?

To thrive as a Food Service Representative, you need basic food safety knowledge, customer service skills, and often a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, food handling certifications, and inventory management tools is typically required. Strong communication, teamwork, and a positive attitude help build rapport with customers and colleagues. These skills and qualities are crucial for ensuring efficient service, customer satisfaction, and adherence to health standards in food service environments.

What are Food Service Representatives?

Food Service Representatives are professionals who work in restaurants, cafeterias, catering companies, or other food service establishments to assist customers and ensure quality service. They typically take orders, serve food and beverages, handle payments, and address any concerns or questions from customers. In addition to front-line service, they may also help with food preparation, maintaining cleanliness, and following safety and health regulations. Their role is essential to creating a positive dining experience and ensuring customer satisfaction.
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Food Service Representative jobs near you
Food Service Operations Rep

Food Service Operations Rep

Trinity Health

Silver Spring, MD

$17.65 - $21.63/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 2 days ago

Trinity Health rating

6.5

Company rating: 6.5 out of 10

Based on 349 frontline employees who took The Breakroom Quiz

591st of 870 rated healthcare providers

Job description

Employment Type:Full timeShift:Rotating ShiftDescription:

Job Title: Food Service Operations Rep

Employment Type: Full-Time

Shift: Rotating - (with every other weekend commitment)

Location: Holy Cross Hospital, Silver Spring, Maryland

Position Purpose:

  • The Food Service Operations Rep assembles, prepares, serves, and delivers trays, meals, and nourishments to patients, floors and other customers or clients.

As a "Food Service Operations Rep" you will:

  • Attends to patient, nursing and/or other customer food service and related requests, needs or requirements in a friendly, cheerful, patient and customer-focused manner.

  • Collects trays and other items for transport to Food Service.

  • Assists in the sanitation of the entirety of the department including, but not limited to pots, dish room, trash, floors and special cleaning as assigned.

  • Performs all other duties as assigned.

Minimum Qualifications:

  • Must have or be pursuing high school diploma or equivalent four years of work-related experience.

  • Ability to communicate clearly, effectively, and courteously via telephone, in person or in writing.

  • Ability to read, comprehend and write simple and moderately complex instructions, correspondence, and memos in English. Ability to speak and communicate in Spanish is desired.

  • Ability to perform basic arithmetic functions.

  • Ability to use common sense in carrying out written and oral instructions and solving problems.

  • Ability to use kitchen, trayline and warewashing equipment.

Pay Range: $17.65 - $21.63

Pay is based on experience, skills, and education. Exempt positions under the Fair Labor Standards Act (FLSA) will be paid within the base salary equivalent of the stated hourly rates. The pay range may also vary within the stated range based on location.

Position Highlights and Benefits:

  • Comprehensive benefit packages, including medical, dental, vision, mental health, paid time off, 403B, educationassistanceand voluntary benefits (pet insurance, accident insurance, hospitalindemnityand others) available fromthefirstday of employment.

  • Work/Life balance with flexible schedules.

  • Free onsite parking.

  • Our mission and core values are what drive each member of Trinity Health to support each other, communicate openly and respectfully while embracing a culture that nurtures a healing, safe environment for all.

  • Referral Rewards Program

Holy Cross Health is a Catholic, not-for-profit health system that serves the two most populous counties in Maryland, Montgomery and Prince George's, with a commitment to being the most trusted provider of health-care services in the area. Founded in 1963 by the Sisters of the Holy Cross, Holy Cross Health is a member of Trinity Health of Livonia, Michigan. Holy Cross Hospital, in Silver Spring, is one of the largest hospitals in Maryland, and Holy Cross Germantown Hospital is the first hospital in the nation built on a community college campus, enhanced by an educational partnership. The Holy Cross Health Network operates primary-care practices and affordable health centers, and offers a wide range of innovative, community-based health and wellness programs. Specialty care, home care and hospice services round out Holy Cross Health's high-quality and coordinated continuum of care that aims to improve health and let you live life on your own terms.

Holy Cross Health is an Equal Employment Opportunity (EEO) employer.

Qualified applicants are considered for employment without regard toMinority/Females/disabled/Veteran(M/F/D/V) status.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

What Trinity Health employees say

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About Trinity Health

Sourced by ZipRecruiter

Trinity Health Ann Arbor is a 537 -bed teaching hospital located on 340 acre campus. Recognized by IBM Watson as a Top 100 Hospital and #1 Teaching Hospital, Trinity Health Ann Arbor has been a leading health care provider for more than 100 years. Trinity Health has received numerous local and national awards in recognition of our leadership, quality outcomes, and clinical excellence.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Livonia, MI, US

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