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Food Service Representative Jobs in Silver Spring, MD

High's

Customer Service Representative

Baltimore, MD · On-site

$16 - $21.50/hr

The CSR completes a wide variety of tasks related to store operations including, but not limited to: food preparation, cash handling responsibilities, customer service, general cleaning and any other ...

High's

Customer Service Representative

Odenton, MD

$18 - $24.50/hr

The CSR completes a wide variety of tasks related to store operations including, but not limited to: food preparation, cash handling responsibilities, customer service, general cleaning and any other ...

High's

Customer Service Representative

Mount Airy, MD

$15.25 - $21/hr

The CSR completes a wide variety of tasks related to store operations including, but not limited to: food preparation, cash handling responsibilities, customer service, general cleaning and any other ...

High's

Customer Service Representative

Baltimore, MD · On-site

$16 - $21.50/hr

The CSR completes a wide variety of tasks related to store operations including, but not limited to: food preparation, cash handling responsibilities, customer service, general cleaning and any other ...

High's

Customer Service Representative

Fulton, MD

$15.75 - $21.25/hr

The CSR completes a wide variety of tasks related to store operations including, but not limited to: food preparation, cash handling responsibilities, customer service, general cleaning and any other ...

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Food Service Representative information

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How much do food service representative jobs pay per hour?

As of Jul 13, 2026, the average hourly pay for food service representative in Silver Spring, MD is $16.43, according to ZipRecruiter salary data. Most workers in this role earn between $13.89 and $17.88 per hour, depending on experience, location, and employer.

What Is a Food Service Representative?

A food service representative provides customers with a variety of services at a grocery store, market, or food manufacturer. Your duties vary by location. For example, if you work at a grocery store, your job is to ensure your department is stocked and to provide information about the products you offer. If you work for a manufacturer, you may have more sales responsibilities, including marketing and client relations for the business. Qualifications for a career as a food service rep include strong attention to detail and communication skills as well as the ability to adhere to all food safety regulations. Having a few years of experience in food services or sales may also be an employer requirement.

What does a food service representative do?

A food service representative is responsible for preparing, serving, and maintaining food and beverages in settings such as cafeterias, restaurants, or catering services. They often handle customer orders, ensure cleanliness, and follow safety and sanitation standards, sometimes using point-of-sale systems or food safety certifications. The role requires good communication skills and the ability to work in a fast-paced environment.

What is the difference between Food Service Representative vs Food Service Worker?

AspectFood Service RepresentativeFood Service Worker
CredentialsMay require food safety certificationOften no formal certification required
Work EnvironmentCustomer-facing, includes restaurants, cafeteriasKitchen, dining area, food prep
Employer & IndustryRestaurants, catering, hospitalityFood establishments, cafeterias, fast food
Job FocusCustomer service, order taking, salesFood prep, serving, cleaning

Food Service Representatives primarily focus on customer interaction, order processing, and sales in food service settings, often requiring food safety certifications. Food Service Workers typically handle food preparation, serving, and cleaning tasks within the same environments. While both roles are essential in the food industry, their responsibilities and credentials differ, making them distinct positions within the sector.

What are some typical challenges faced by Food Service Representatives, and how can they be managed effectively?

Food Service Representatives often encounter challenges such as managing high volumes of customer orders during peak hours and adapting to changing menus or procedures. Staying organized, maintaining clear communication with kitchen and front-of-house teams, and prioritizing tasks help manage these pressures effectively. Building strong customer service skills and remaining adaptable are key to thriving in this dynamic environment. Many employers provide training and encourage teamwork to support representatives in overcoming these common hurdles.

What is the highest paying food service job?

The highest paying food service jobs are often management roles such as executive chefs, restaurant managers, or food service directors, which can earn six-figure salaries with experience and certifications. Specialized roles like corporate food service managers or culinary directors also tend to have higher compensation, especially in large organizations or upscale establishments.

What jobs pay 4000 a week without a degree?

Food Service Representatives typically do not earn $4,000 a week without advanced experience or management responsibilities. High-paying roles that can reach this level without a degree often include sales, real estate, or skilled trades like plumbing or electrical work, which may require certifications or apprenticeships. These jobs usually involve strong communication skills, technical knowledge, or physical work environments.

What are the key skills and qualifications needed to thrive as a Food Service Representative, and why are they important?

To thrive as a Food Service Representative, you need basic food safety knowledge, customer service skills, and often a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, food handling certifications, and inventory management tools is typically required. Strong communication, teamwork, and a positive attitude help build rapport with customers and colleagues. These skills and qualities are crucial for ensuring efficient service, customer satisfaction, and adherence to health standards in food service environments.

How do you become a food rep?

To become a Food Service Representative, candidates typically need a high school diploma or equivalent, strong communication skills, and knowledge of food products and industry standards. Relevant experience in food service or sales can be beneficial, and some employers may require certifications in food safety or related areas. Building relationships with clients and understanding customer needs are key components of the role.

What are Food Service Representatives?

Food Service Representatives are professionals who work in restaurants, cafeterias, catering companies, or other food service establishments to assist customers and ensure quality service. They typically take orders, serve food and beverages, handle payments, and address any concerns or questions from customers. In addition to front-line service, they may also help with food preparation, maintaining cleanliness, and following safety and health regulations. Their role is essential to creating a positive dining experience and ensuring customer satisfaction.
More about Food Service Representative jobs
Food Service Representative jobs near you
Infographic showing various Food Service Representative job openings in Silver Spring, MD as of July 2026, with employment types broken down into 62% Full Time, and 38% Part Time. Highlights an 97% Physical, 2% Hybrid, and 1% Remote job distribution, with an average salary of $34,175 per year, or $16.4 per hour.
Customer Service Representative

Customer Service Representative

CARROLL INDEPENDENT FUEL COMPANY

Baltimore, MD • On-site

$16 - $21.50/hr

Full-time

Re-posted 3 days ago

Job description

Job Summary:
The Customer Service Representative (CSR) is responsible for directly interacting with customers for the purpose of supporting our vision of being "Fast, Fresh and Friendly". The CSR works to support store management and facilitate the completion of all store level tasks. The CSR completes a wide variety of tasks related to store operations including, but not limited to: food preparation, cash handling responsibilities, customer service, general cleaning and any other needed functions required by store management.
Principal Duties and Responsibilities:
  • Provide superior customer service to all customers: greeting, assisting, suggest selling and thanking each customer.
  • Respond to all customer requests in a timely manner.
  • Support and follow all safety and security initiatives.
  • Ensure proper cash handling with the operations of the POS and cash bank procedures.
  • Adhere to all store operations procedures, policies and guidelines.
  • Properly execute up-selling initiatives and provide a value to the customer.
  • Follow all daily operating procedures to ensure store is clean, organized and well-kept to ensure a positive customer experience.
  • Replenish product and supplies, while keeping the store in the highest quality stocked position at all times.
  • Effectively communicate with store management and team members.
  • Complete all tasks assigned by store management including the completion of all mandatory training within the timeline established by management.
  • Adhere to all Food Service Program procedures, standards and sanitation requirements.

#cashier#food service#resturant#fastfood#INDM
Minimum Knowledge, Skills and Abilities:
  • Must be at least 16 years old
  • Strong focus on customer service and working with people
  • Strong commitment to teamwork
  • Strong communication skills, including the ability to professionally communicate verbally to customers
  • Ethical, honest, trustworthy, respectful, compassionate, supportive and patient
  • Flexible and adaptable to change
  • Ability to handle difficult situations professionally
  • Ability to lift up to 50 lbs.
  • Reliable transportation
  • Ability to work all shifts, weekends and holidays as needed by the business, as well as work the site alone, as required.

Working Conditions:
  • Retail environment with occasional exposure to unpleasant working conditions including dust, extreme temperatures and potential contact with petroleum and/or cleaning products.
  • Spends the majority of the shift standing with frequent bending and lifting.
  • In inclement weather conditions, employees may be expected to assist with efforts to maintain full store operations

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