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Food Service Associate Jobs in Springfield, IL (NOW HIRING)

Walgreens

Pharmacy Customer Service Associate

Sherman, IL · On-site

$16 - $18/hr

Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as ... Provides customer service in the photo area, including digital passport photo service, poster print ...

OnTray

Regional Dietary Consultant

Springfield, IL · On-site

$13.50 - $16.75/hr

... food service units, achieving operational and financial goals. The Regional Director provides guidance and motivation to Culinary Services Managers and Associates. The role is instrumental in ...

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Food Service Associate information

See Springfield, IL salary details

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How much do food service associate jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for food service associate in Springfield, IL is $15.63, according to ZipRecruiter salary data. Most workers in this role earn between $13.37 and $17.40 per hour, depending on experience, location, and employer.

What is the difference between Food Service Associate vs Food Service Worker?

AspectFood Service AssociateFood Service Worker
CredentialsNone required or basic food safety certificationTypically similar; may require food safety training
Work EnvironmentRestaurants, cafeterias, cateringRestaurants, cafeterias, fast food outlets
Employer UsageCommonly used in healthcare, schools, and hospitalityWidespread in food service establishments
Job DutiesCustomer service, food prep, servingFood prep, serving, cleaning

Both roles involve food handling and customer service, often with overlapping duties. The term "Food Service Associate" is frequently used in healthcare and institutional settings, emphasizing customer interaction and food service tasks, while "Food Service Worker" is more common in fast food and casual dining environments. Understanding these distinctions helps job seekers target the right opportunities in the food service industry.

How to get a food service associate job with no experience?

To get a food service associate job with no experience, focus on demonstrating a positive attitude, good communication skills, and a willingness to learn. Entry-level positions often do not require prior experience, but having a basic understanding of food safety and customer service can improve your chances. Volunteering or completing short training programs can also help build relevant skills and improve your resume.

What is a food service associate?

A food service associate usually works in a school, park, or within a business center to ensure the food served meets health safety codes. Your daily duties include greeting guests, answering questions, and providing quality customer service. In this career, companies expect you to understand proper cash handling procedures and the ability to work a register. A food service associate must prepare food with health and safety standards in mind. For food service associates working in a school, you must understand the health needs of children and work within those restraints. A job as a food service associate can lead to a fulfilling career in the culinary arts.

What are some common challenges a food service associate might face during busy meal periods, and how can they effectively manage them?

During peak meal times, Food Service Associates often face challenges such as long lines, high customer volume, and the need to maintain quality service under pressure. Effective time management, clear communication with team members, and staying organized at the workstation are crucial for handling these busy periods. Being proactive, such as prepping ingredients in advance and anticipating customer needs, can also help ensure smooth service and customer satisfaction.

What are the key skills and qualifications needed to thrive as a food service associate, and why are they important?

To thrive as a Food Service Associate, you need basic food preparation skills, knowledge of food safety regulations, and preferably a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, kitchen equipment, and food handling certifications like ServSafe are typically required. Excellent customer service, teamwork, and strong communication skills help you stand out in this role. These skills and qualities ensure efficient operations, customer satisfaction, and compliance with health standards in food service environments.
More about Food Service Associate jobs

What are the most commonly searched types of Food Service jobs in Springfield, IL?

The most popular types of Food Service jobs in Springfield, IL are:

What cities near Springfield, IL are hiring for Food Service Associate jobs?

Cities near Springfield, IL with the most Food Service Associate job openings:

Food Service Associate jobs near you
Infographic showing various Food Service Associate job openings in Springfield, IL as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 27% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $32,519 per year, or $15.6 per hour.

Pharmacy Customer Service Associate

Walgreens

Springfield, IL • On-site

Full-time

Re-posted 25 days ago

Walgreens rating

5.5

Company rating: 5.5 out of 10

Based on 2,201 frontline employees who took The Breakroom Quiz

98th of 112 rated pharmacies

Job description

  • Models and delivers a distinctive and delightful customer experience.
  • Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.
  • In accordance with state and federal regulations, assists the pharmacist, under direct supervision, in the practice of pharmacy.  Responsible for using pharmacy systems to obtain patient and drug information and process prescriptions.
Customer Experience
  • Engages customers and patients by greeting them and offering assistance with products and services.  Resolves customer issues and answers questions to ensure a positive customer experience.
  • Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).
Operations
  • Provides customers with courteous, friendly, fast, and efficient service.
  • Recommends items for sale to customer and recommends trade-up and/or companion items.
  • Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.  Takes customer to OTC aisle when possible to assist in locating products.
  • Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records.  Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.
  • Performs duties as assigned by Pharmacy Manager, Staff Pharmacist and Store Manager including utilizing pharmacy systems to enter patient and drug information, ensuring information is entered correctly,  filling prescriptions by retrieving, counting and pouring pharmaceutical drugs, verifying medicine is correct, and checking for possible interactions.  Assists pharmacists in scheduling and maintaining work flow.
  • Reports, immediately, prescription errors to pharmacist on duty and adheres to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program. Reviews and complies with the Walgreen Co. Pharmacy Code of Conduct.
  • Strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription dispensing activities.
  • Handles telephone calls that do not require personal attention of the pharmacist, including those to physicians.
  • Processes (corrects and resubmits) manual claims for third party program prescription services in a timely and efficient manner, and performs other clerical duties, as assigned by the Pharmacy Manager.
  • Assists and supports Pharmacy Department on inventory management activities, such as, ordering, unpacking, checking and storing shipment of pharmaceuticals.  Maintains knowledge of Company asset protection techniques, and files claims for warehouse overages (merchandise received, but not billed), shortages (merchandise billed, but not received), order errors or damaged goods involving Rx drugs.
  • Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).
  • Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise.  Completes resets and revisions as directed.
  • Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves).  For consumable items, assists in stock rotation, using the first in, first out method and restock outs.
  • Has working knowledge of store systems and store equipment.
  • Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.
  • Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).
  • Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.
  • Complies with all company policies and procedures; maintains respectful relationships with coworkers.
  • Completes special assignments and other tasks as assigned.
Training & Personal Development
  • Earns and maintains PTCB certification through the designated PTCB training program and/or state required certification/registration.
  • Attends training and completes PPLs requested by Manager or assigned by corporate and acquires continuing education credits.  Maintains knowledge and skill in healthcare and pharmacy, including latest news and developments.

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