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The EFS Technical Sales Specialist (TSS) is a key commercial role within the Chromatography and Mass Spectrometry Division (CMD) of Thermo Fisher Scientific. This is a workflow focused role with the primary responsibility for selling and supporting within CMD. In line with the strategic objectives of CMD, the purpose of this role is to enhance the business potential through increased sustained revenue growth of our instrument and consumables portfolio in the respective product lines. In addition to demonstrating expertise in their assigned workflow, the individual supports the sales colleagues by selling the product portfolio within workflow in new and existing accounts. The TSS elevates the customer’s curiosity about the products and drives the Thermo Fisher Scientific value proposition from sample to knowledge. The TSS will act from the prospecting phase up to the closing phase of the deal.

Key Responsibilities:

Selling Agility

• Identifies and prioritizes new client opportunities and sales potential for the workflow with the EFS market with the result of growing business; Coordinates actions to enhance market penetration

• Supports and directs Account Managers to uncover new potential opportunities within this market and customer segment with a view to enhance allegiance and sales revenue for Thermo Fisher Scientific 

• Proactively develops and drives sales strategies across the EFS Workflows.

• Has the ability to develop trust and valued relationships with major decision makers; clarifies goals and reaches agreement while maintaining the interests of all parties

• Supports Account Managers with strategy development and execution. Acts as trusted advisor within an account and brings in technical authorities as needed to advance the solution process

• Apply and develop the Business Segment strategy, from prospection to closing

Results Leadership

• Shares the voice of customer towards the Business Segment. Also attends technical visits to Business Unit, manufacturing, R&D sites, Demo centers & Customer Success Centre; Supports new Product Introduction (NPI) prospects within territory to improve adoption rates and revenue return

• Supports and leads the sales funnel and forecast in collaboration with the country leads and their sales teams. Works on strategies to achieve sales goals and metrics, including value proposition development

• Uses Thermo Fisher Scientific’s sales tools to efficiently handle the accounts, opportunities, markets, pipelines and forecast in an accurate and timely manner

• Maintains awareness of competitor and industry activity; Introduces new products and services as available

People Leadership

• Develops close working relationships with Key Opinion Leaders (KOL) to promote specific CMD solutions

• Works adeptly in a team selling environment engaging the correct internal company resources to address customer challenges

• Serve as a mentor, leader and motivator to the account management team

Technical Knowledge

• Leads the partnership and coordination with sales-/ field application-/ lab application/ and IES specialists (as well as any other internal partner) to provide technical expertise

• Provides training to country sales teams to improve confidence in selling to customers in the respective product lines as well as driven positioning

• Maintains and improves technical knowledge on assigned product lines, company literature; Positively always represent Thermo Fisher Scientific throughout customer locations

Minimum Requirements/Qualifications:

• 5+ years consistent track record of sales experience in analytical/relevant market and running complex, high-value accounts.

• Bachelor’s degree required.

• Strong market knowledge and business insight of industry sector, markets and key trends preferred

• Experience in conducting seminars and presentations.

• Commercial mentality, strongly motivated by desire to win new business, with validated steadfast pursuit of opportunities

• Strong interpersonal, oral and written communication, and presentation skills

• Fluent in English and other languages as need in the assigned region

• Demonstrated commercial excellence working in matrix environment

• Ability to explain and sell the technical aspects of Thermo Fisher Scientific’s scientific product portfolio

• Ability to travel to customer locations up to 80% including overnight travel

• Demonstrate Thermo Fisher Scientific values – Integrity, Intensity, Innovation and Involvement

Benefits

We offer competitive remuneration, annual incentive plan bonus, healthcare, and a range of employee benefits. Thermo Fisher Scientific offers employment with an innovative, forward-thinking organization, and outstanding career and development prospects. We offer an exciting company culture that stands for integrity, intensity, involvement, and innovation!

Our Mission is to enable our customers to make the world healthier, cleaner and safer. Watch as our colleagues explain 5 reasons to work with us. As one team of 100,000+ colleagues, we share a common set of values - Integrity, Intensity, Innovation and Involvement - working together to accelerate research, solve complex scientific challenges, drive technological innovation and support patients in need. #StartYourStory at Thermo Fisher Scientific, where diverse experiences, backgrounds and perspectives are valued.

Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.

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