... Bank concerns, Ceridian clock-in issues, Data Central inventory issues (critical counts, EOM ... and remote control. * Good understanding of computer systems, mobile devices, and other tech ...
... Bank concerns, Ceridian clock-in issues, Data Central inventory issues (critical counts, EOM ... and remote control. * Good understanding of computer systems, mobile devices, and other tech ...
Food Bank Remote information
What is a food bank remote job?
Food bank remote jobs are positions within food bank organizations that can be performed from a remote location, typically from home. These roles often involve administrative tasks, volunteer coordination, fundraising, outreach, communications, or managing digital resources and databases. Remote workers may also support food banks by handling social media, grant writing, or offering customer service via phone or email. These jobs help food banks operate efficiently while expanding their reach and support. Many food banks now offer remote opportunities to adapt to changing workplace trends and broaden their volunteer and employee networks.
What skills and qualifications are needed for a food bank remote job?
To thrive as a Food Bank Remote Worker, you need strong organizational skills, attention to detail, and experience in logistics or non-profit administration, often supported by relevant volunteer or professional experience. Familiarity with inventory management systems, donor databases, and communication tools like Zoom or Slack is typically required. Excellent communication, empathy, and problem-solving abilities help build relationships with donors, volunteers, and recipients. These skills are crucial for efficiently coordinating food distribution and ensuring that support reaches those in need.
How do remote food bank workers collaborate with on-site staff?
Remote positions at food banks often work closely with on-site teams through regular virtual meetings, shared project management platforms, and coordinated communication channels. Remote staff may handle tasks like donor relations, volunteer coordination, data entry, or outreach, providing essential support that complements in-person operations. Effective collaboration relies on clear communication, adaptability, and a strong understanding of the organization's mission and workflows. Being proactive in reaching out and staying aligned with on-site staff is key to overcoming challenges related to physical distance and ensuring smooth service delivery.
What is the difference between Food Bank Remote vs Food Pantry Coordinator?
| Aspect | Food Bank Remote | Food Pantry Coordinator |
|---|---|---|
| Credentials | High school diploma or equivalent; some roles may require experience in logistics or nonprofit work | High school diploma or equivalent; experience in community service or nonprofit sector preferred |
| Work Environment | Remote, primarily administrative and coordination tasks | On-site at food pantry locations, direct interaction with clients and volunteers |
| Industry Usage | Used across nonprofit food assistance programs for remote roles | Commonly used for on-site food distribution and community outreach |
Food Bank Remote roles focus on administrative, coordination, and support tasks performed remotely, while Food Pantry Coordinators work directly at food distribution sites managing daily operations and client interactions. Both roles serve the food assistance industry but differ mainly in work environment and responsibilities.
What are the most commonly searched types of Food Bank jobs in Tennessee?
The most popular types of Food Bank jobs in Tennessee are:
What are popular job titles related to Food Bank Remote jobs in Tennessee?
For Food Bank Remote jobs in Tennessee, the most frequently searched job titles are:
What job categories do people searching Food Bank Remote jobs in Tennessee look for?
The top searched job categories for Food Bank Remote jobs in Tennessee are:
IT Help Desk Analyst
On-site, Remote
Fourteen Foods
4.1
Based on 45 frontline employees who took The Breakroom Quiz
102nd of 107 rated fast food restaurants
Free food
Respectful managers
Uninterrupted breaks
Full-time
Posted 4 days ago
Job description
NOTE: THIS IS A FULL-TIME POSITION AND WILL BE FULLY ON-SITE AT OUR OFFICE IN FRANKLIN, TN. Candidates must have unrestricted authorization to work in the United States for any employer. This position is not eligible for visa sponsorship, transfer of sponsorship, or relocation assistance.
Position Summary: The IT Helpdesk Analyst I provide support to the business in a dual role. One role, approximately 90% of the time, is to provide on-demand IT technical assistance for multiple systems and hardware while being customer-oriented to ensure customer success. The other role is to support the business by taking calls on behalf of the Restaurant Advocacy team to support the business from employees who encounter issues at the store level and provide support to escalate or resolve those issues quickly. This position is required to be 100% in office. This position additionally requires on-call on a rotating, regular basis.
Communication and teamwork will be at the center of the role. The Restaurant Advocate and IT Helpdesk teams deal with anxious people who may have critical issues that need to be resolved immediately. The incumbent will have to answer and coordinate email and phone calls in our ticketing system, be an active listener and be able to respond and serve people's needs. The key to success in this position is to be polite, have empathy, and focus on the information that will help resolve the team's problems.
The IT Helpdesk Analyst I is to be the voice of reason and trust as you walk internal customers through troubleshooting to quickly resolve their technical challenges. Provide superior customer service, even during times when the solution timing does not align with the desired timing from the customer. As a Restaurant Advocate Representative, escalation of issues to Subject Matter Experts (SMEs) is crucial to ensure business continuity.
Essential Functions:IT Helpdesk Representative (90%):
Restaurant Advocate Representative (10%):
Qualifications:
Competencies:
Position Summary: The IT Helpdesk Analyst I provide support to the business in a dual role. One role, approximately 90% of the time, is to provide on-demand IT technical assistance for multiple systems and hardware while being customer-oriented to ensure customer success. The other role is to support the business by taking calls on behalf of the Restaurant Advocacy team to support the business from employees who encounter issues at the store level and provide support to escalate or resolve those issues quickly. This position is required to be 100% in office. This position additionally requires on-call on a rotating, regular basis.
Communication and teamwork will be at the center of the role. The Restaurant Advocate and IT Helpdesk teams deal with anxious people who may have critical issues that need to be resolved immediately. The incumbent will have to answer and coordinate email and phone calls in our ticketing system, be an active listener and be able to respond and serve people's needs. The key to success in this position is to be polite, have empathy, and focus on the information that will help resolve the team's problems.
The IT Helpdesk Analyst I is to be the voice of reason and trust as you walk internal customers through troubleshooting to quickly resolve their technical challenges. Provide superior customer service, even during times when the solution timing does not align with the desired timing from the customer. As a Restaurant Advocate Representative, escalation of issues to Subject Matter Experts (SMEs) is crucial to ensure business continuity.
Essential Functions:IT Helpdesk Representative (90%):
- Provides Level 1 basic IT assistance in resolving IT issues and documents the issue in the service desk ticket.
- Effectively identifies service desk issues and resolves or escalates problems appropriately.
- Ensures high level of end user satisfaction via superior customer service and verification of issue resolution.
- Documents incidents and incident resolution in service desk software tickets accurately and thoroughly.
- Supports the Service desk tools, processes, and vendor relationships as appropriate.
- Prioritizes work efforts and communicates with business units and end-users.
- Understands and can troubleshoot hardware and software issues real time to resolve issues related to end user IT equipment and resources.
- Configures, repairs, & maintains hardware for stores or office users and ships the equipment as necessary.
- Provides shipping and tracking assistance for all IT equipment.
- Utilizes basic hand tools to fix hardware or equipment.
- Helps the team keep workstations and office area clean and organized.
- Assists with various projects, including with outside departmental members.
- Participates in the on-call, afterhours schedule to aid stores and office users outside normal business hours.
- Participates in inventory tracking, counting, and organization.
- Remotely assists IT Field Services Technicians completing on-site troubleshooting.
Restaurant Advocate Representative (10%):
- Evaluate what are critical issues needed to keep store running.
- Answer main phone line for Restaurant Advocate to create critical/urgent tickets.
- Provide timelines for resolution, communicating to all parties involved throughout lifecycle.
- Coordinated outside Vendor services performed, follow up.
- Coordinate areas of expertise with appropriate Subject Matter Experts to resolve issues. These departments include, but are not limited to:
- Store Operations - store supply, general maintenance/upkeep (trash, landscaping, snow removal, hood service, Uniform Orders, cake supplies, Food Vendor issues, Management of TUAU submissions and response, DQ cakes.com
- Financial Data and Reporting - SPLH sales forecasting, Par Levels, Power BI scorecard reporting, Deposit issues, Bank concerns, Ceridian clock-in issues, Data Central inventory issues (critical counts, EOM inventory)
- Marketing - POP, signage (building, reader boards, highway signs, coupons, PLU #'s, Fundraising
- Human Resources- payroll questions, Ceridian questions, Benefits inquiries, Employee injuries and work comp claims, employee relations
Qualifications:
- Proven experience as a help desk technician or other customer support role.
- A minimum of 3 years working in a help desk environment.
- Tech savvy with working knowledge of office automation production, databases, and remote control.
- Good understanding of computer systems, mobile devices, and other tech products.
- Ability to diagnose and resolve basic technical issues.
- AA/AS in IT or Computer Science or relevant field experience.
- CompTIA A+, Net+, Security+, and other similar certifications are a plus, but not required.
- Must have excellent customer service, communication, and employee relations skills and be detail oriented with the capability to oversee all aspects of the business and multiple areas simultaneously in a fast-paced environment.
Competencies:
- Customer Service
- Communication Skills
- Ability to learn quickly
- Troubleshooting/problem-solving skills
- Ability to work well under pressure
- Adaptability
- Teamwork skills
- Apply
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