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What are some common challenges faced by sales representatives working with large coffee brands like Folgers Coffee?

Sales representatives at major coffee brands like Folgers often encounter challenges such as navigating a highly competitive market, meeting ambitious sales targets, and managing relationships with both large retailers and smaller independent accounts. They must stay updated on industry trends and consumer preferences while effectively promoting the brand's unique value proposition. Success in this role typically requires strong communication, adaptability, and the ability to collaborate closely with marketing, distribution, and product teams.

What are the key skills and qualifications needed to thrive as a coffee production worker at Folgers Coffee, and why are they important?

To thrive as a Coffee Production Worker at Folgers Coffee, you generally need a high school diploma or equivalent, basic math skills, and experience in manufacturing or food production. Familiarity with industrial coffee roasting equipment, packaging machinery, and safety protocols is typically required, and certifications in food safety (like HACCP) are advantageous. Attention to detail, teamwork, and reliability are important soft skills that help maintain product quality and workplace efficiency. These skills and qualifications are vital to ensure consistent product standards, operational safety, and effective collaboration in a fast-paced production environment.

What is a Folgers Coffee job?

A Folgers Coffee job typically involves roles in manufacturing, production, quality control, sales, or distribution of Folgers Coffee products. Employees may work in factories, warehouses, corporate offices, or customer support. Positions can range from entry-level to managerial, depending on experience and qualifications.

What are popular job titles related to Folgers Coffee jobs in Indiana? For Folgers Coffee jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Folgers Coffee jobs in Indiana look for? The top searched job categories for Folgers Coffee jobs in Indiana are:
Folgers Coffee jobs near you
Infographic showing various Folgers Coffee job openings in Indiana as of July 2026, with employment types broken down into 100% Full Time. Highlights an 50% In-person, and 50% Hybrid job distribution.

Field Service Technician, Coffee Equipment - Indianapolis, IN

J.M. Smucker Company

Indianapolis, IN

Full-time

Posted 29 days ago

J.M. Smucker rating

8.2

Company rating: 8.2 out of 10

Based on 21 frontline employees who took The Breakroom Quiz

69th of 434 rated food and drinks producers

Job description

Your Opportunity as a Field Service Technician, Coffee Equipment - Indianapolis, IN

Bring the comfort of a fresh cup of coffee to hard working health care workers, patients, hotel guests, and many more in the greater Indianapolis area. Leverage your technical ability and customer service skills to ensure local businesses have properly working coffee equipment so everyone can enjoy iconic brands like Folgers and Cafe Bustelo.

Location: Indianapolis, IN (and surrounding areas). Must reside within 30-40 miles of Indianapolis and total zone is about 120 miles from end to end.

Work Arrangements: Remote with daily travel to service equipment in the Central Indianapolis area.

In this role you will:

  • Lead the equipment service business for corporations in the Indianapolis and surrounding areas.

  • Obtain expert knowledge from our training teams to learn the ins and outs of coffee machinery and equipment.

  • Provide best-in-class customer service to maximize customer satisfaction and retention.

  • Perform scheduled service on equipment including proactive maintenance, installations, machine removals, asset management, and emergency service requests.

  • Manage equipment inventories including quarterly warehouse inventory checks and ordering parts as needed.

  • Document proper procedures including electronic invoices, customer names and contact information, reported quality issues and other related activities.

  • Drive and maintain a state-of-the-art company vehicle, fully equipped with heated seats, large navigation screen, shelving and so much more to ensure you are comfortable and successful in your career!

What We are Looking For:

Minimum Requirements:

  • High School Diploma or equivalent

  • Reside within 30-40 miles of the Indianapolis area

  • Basic computer skills in Microsoft Office

  • Strong customer service skills

  • Ability to provide a valid driver's license and clean driving record

  • Ability to meet physical requirements of the job including lifting up to 75 pounds and driving on a frequent basis

  • Ability to work on-call hours at least once a month (on-call duties are covered by a rotational program)

Additional skills and experience that we think would make someone successful in this role:

  • Entry level plumbing and electrical experience

  • Previous technician work

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TheRight Placefor You

We are bold, kind, strive to do the right thing, we play to win, and we believe in a strong community that thrives together. Our culture is rooted in ourBasic Beliefs, and we believe in supporting every employee by meeting their physical, emotional, and financial needs.

Stay connected with usonLinkedIn

We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, genetic information, age, national origin, disability status or protected veteran status.

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