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Focus Services Jobs in Raleigh, NC (NOW HIRING)

Focus Staff

Travel MRI Technologist

Garner, NC · On-site

Focus Staff is seeking a travel MRI Technologist for a travel job in Garner, North Carolina ... Under the direction of the Chief of Radiology and the Imaging Services Director, with latitude for ...

Focus Staff

Travel MRI Technologist

Chapel Hill, NC · On-site

Focus Staff is seeking a travel MRI Technologist for a travel job in Chapel Hill, North Carolina ... Under the direction of the Chief of Radiology and the Imaging Services Director, with latitude for ...

Franklin County, NC

Youth Services Librarian

Louisburg, NC · On-site

$53K - $56K/yr

An employee in this class is responsible for providing professional librarian services to patrons of the library with a focus on youth (ages 0-17). This employee serves youth by providing reference ...

Core Spaces

Resident Services Manager

Raleigh, NC · On-site

This unique approach has led to creating spaces and services that are redefining the way people ... Oversees resident surveys and focus groups to gather feedback, identify improvements, and shares ...

Core Spaces

Resident Services Manager

Raleigh, NC · On-site

This unique approach has led to creating spaces and services that are redefining the way people ... Oversees resident surveys and focus groups to gather feedback, identify improvements, and shares ...

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All JobsFocus Services JobsFocus Services Jobs in Raleigh, NC

Focus Services information

See Raleigh, NC salary details

$7

$15

$22

How much do focus services jobs pay per hour?

As of Jul 16, 2026, the average hourly pay for focus services in Raleigh, NC is $15.52, according to ZipRecruiter salary data. Most workers in this role earn between $9.57 and $20.82 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Call Center Representative at Focus Services, and why are they important?

To thrive as a Call Center Representative at Focus Services, you need strong communication skills, active listening, and basic computer proficiency, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and ticketing platforms is typically required. Patience, problem-solving abilities, and a friendly, professional demeanor help individuals excel in handling customer inquiries and resolving issues. These skills ensure efficient service delivery, customer satisfaction, and contribute to positive company reputation.

What are focus services?

Focus services refer to specialized support or functions within a company that concentrate on specific tasks or areas, often involving customer support, technical assistance, or administrative functions. In a job context, roles may require skills in communication, problem-solving, and familiarity with relevant tools or software. These services aim to improve efficiency and customer satisfaction by focusing on particular operational aspects.

How can I make 2000 a week working from home?

Focus Services offers remote customer service or support roles that can pay around $2000 weekly with full-time hours and experience. Success depends on skills, efficiency, and the number of hours worked, often requiring strong communication and problem-solving abilities. Building expertise and working consistently can help increase earnings to reach that goal.

What are the typical daily responsibilities for a Customer Service Representative at Focus Services?

As a Customer Service Representative at Focus Services, your day-to-day tasks will include handling inbound and outbound calls, assisting customers with inquiries, resolving issues, and accurately recording information in the company’s systems. You’ll work as part of a supportive team, often collaborating with supervisors and fellow agents to address complex problems and ensure customer satisfaction. Maintaining professionalism and demonstrating strong communication skills are essential, as you represent the company’s brand with every interaction. Additionally, you may be expected to meet certain performance metrics, such as call resolution times and customer satisfaction scores.

Does Focus workforce pay weekly?

Focus Services typically pays its workforce on a weekly basis, aligning with common industry standards for temporary and staffing agencies. Payment schedules may vary depending on the specific role and location, so employees should confirm their pay schedule with their supervisor or HR representative.

What is the difference between Focus Services vs Customer Service Representative?

AspectFocus ServicesCustomer Service Representative
Required CredentialsBasic high school diploma, training providedHigh school diploma, sometimes additional certifications
Work EnvironmentCall centers, remote support, or office settingsCall centers, retail, or office environments
Industry UsageCustomer support, technical support, salesCustomer support, sales, client communication
Common Search/ComparisonFocus Services vs Customer Service Representative

Focus Services typically refers to a company providing outsourced customer support solutions, often involving call center work or remote support. Customer Service Representatives are individual employees working within various industries to assist customers. While both roles involve customer interaction, Focus Services is a company or service provider, whereas Customer Service Representative is a job title held by employees. Understanding this distinction helps job seekers and employers clarify roles and expectations in customer support careers.

What jobs pay 4000 a week without a degree?

Focus Services is a business process outsourcing company that may offer customer service or call center roles which can pay around $4,000 weekly with experience and performance bonuses. Such roles typically require strong communication skills, a quiet work environment, and sometimes specific technical tools. High earnings often depend on commission, sales targets, or overtime work, and these jobs usually do not require a college degree.
What are popular job titles related to Focus Services jobs in Raleigh, NC? For Focus Services jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Focus Services jobs in Raleigh, NC look for? The top searched job categories for Focus Services jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Focus Services jobs? Cities near Raleigh, NC with the most Focus Services job openings:
Focus Services jobs near you
Material Control Coordinator (Mail Services Focus), Duke Library

Material Control Coordinator (Mail Services Focus), Duke Library

Duke University

Durham, NC • On-site

$18 - $20/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 9 days ago

Duke University rating

6.7

Company rating: 6.7 out of 10

Based on 55 frontline employees who took The Breakroom Quiz

436th of 555 rated colleges and universities

Job description

Duke University:
Duke University was created in 1924 through an indenture of trust by James Buchanan Duke. Today, Duke is regarded as one of America's leading research universities. Located in Durham, North Carolina, Duke is positioned in the heart of the Research Triangle, which is ranked annually as one of the best places in the country to work and live. Duke has more than 15,000 students who study and conduct research in its 10 undergraduate, graduate and professional schools. With about 40,000 employees, Duke is the third largest private employer in North Carolina, and it now has international programs in more than 150 countries.
Be You. Be Bold. Choose Duke.
Be You.
At Duke, we celebrate individuality and the unique perspectives that each member of our community brings. As the Material Control Coordinator (Mail Services Focus), you'll be a vital part of the Facilities & Distribution Services (FDS) team supporting Duke University Libraries.
In this role, you will help ensure the reliable, accurate, and timely movement of mail, library materials, and parcels across multiple library locations. Your work directly supports students, faculty, and staff by keeping library operations connected, efficient, and responsive.
Be Bold.
What You'll Do:
Mail & Materials Delivery and Distribution (75%)
  • Deliver incoming campus mail, U.S. mail, interdepartmental mail, and parcels to Duke University Libraries and affiliated locations according to established routes and schedules.
  • Pick up outgoing mail and materials, including Interlibrary Loan (ILL), Borrow Direct, courier services, and boxed shipments, and prepare items for daily dispatch.
  • Operate Duke-assigned delivery vehicles in compliance with university safety standards and transportation policies.
  • Scan, track, and document deliveries and pickups to ensure accurate chain-of-custody and delivery confirmation.
  • Sort incoming mail and materials; verify items against documentation and report discrepancies.
  • Ensure outgoing items are properly labeled, secured, and meet carrier requirements and pickup deadlines.

Material Control & Administrative Support (15%)
  • Maintain records for incoming and outgoing packages, deliveries, and shipments using spreadsheets or departmental systems.
  • Assist with preparing shipping documentation and maintaining outstanding order and request files.
  • Monitor inventory levels of shipping, receiving, and material-handling supplies; place orders as needed.
  • Serve as a point of contact for routine questions related to mail services and material distribution.

Facilities & Logistics Support (10%)
  • Provide backup support for facilities logistics, including surplus discard pickups, small departmental moves, and redistribution of carts or materials.
  • Assist with inventory movement and space resets as directed.
  • Maintain cleanliness and organization of delivery vehicles, loading docks, and staging areas.
  • Participate in safety training, departmental meetings, and cross-functional support activities.

What You Bring:
We're looking for someone who brings:
  • Skills & Attributes:
    • Strong organizational, time management, and customer service skills.
    • Ability to work independently and collaboratively in a fast-paced operational environment.
    • Familiarity with recordkeeping, spreadsheets, scanning tools, and email systems.
    • Commitment to teamwork, continuous learning, and providing excellent service.
    • Valid North Carolina Driver's License and eligibility to operate a Duke University vehicle.
  • Education:
    • High school diploma or equivalent required.
  • Experience:
    • Required: One to two years of experience in mail services, shipping/receiving, material control, or facilities logistics.
    • Preferred: Experience operating delivery vehicles and handling mail or package documentation.

Choose Duke.
Salary Range:
This position offers an hourly hiring range of $18.00 - $20.00, based on experience and internal equity. Duke is committed to transparency and fairness in its hiring practices.
Benefits at Duke:
Duke provides a comprehensive benefits package that supports your health, well-being, and professional growth. This includes:
  • Health, dental, and vision insurance
  • Retirement plans with employer contributions
  • Generous paid time off and holidays
  • Tuition assistance and professional development programs
  • Cultural and wellness resources

Explore the full benefits offering at http://www.hr.duke.edu/benefits
Ready to Make a Difference?
Apply now and help us build a stronger, smarter, and more connected future.
Anticipated Pay Range: Duke University provides an annual base salary range for this position as USD $18.00 to USD $24.57. Duke University considers factors such as (but not limited to) scope and responsibilities of the position; candidate's work experience, education/training, and key skills; internal peer equity; as well as market and organizational considerations when extending an offer.
Your total compensation goes beyond the dollars on your paycheck. Duke provides comprehensive and competitive medical and dental care programs, generous retirement benefits, and a wide array of family-friendly and cultural programs to eligible team members. Learn more at: https://hr.duke.edu/benefits/
Equal Opportunity Employer: Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy- related conditions), sexual orientation, or military status.
Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.
Essential Physical Job Functions:
Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and reasonable accommodation(s) can be requested with Duke Access and Accommodations Services (email: DAAS@duke.edu; phone: 919-668-1267).

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About Duke University

Sourced by ZipRecruiter

Duke is regarded as one of America's leading research universities. Located in Durham, North Carolina, Duke is positioned in the heart of the Research Triangle, which is ranked annually as one of the best places in the country to work and live. Duke has more than 15,000 students who study and conduct research in its 10 undergraduate, graduate, and professional schools. With about 40,000 employees, Duke is the third largest private employer in North Carolina, and it now has international programs in more than 150 countries.

Industry

Colleges, universities, and professional schools and hospitals

Company size

10,000+ Employees

Headquarters location

Durham, NC, US

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