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Floors Associate Jobs in Springfield, IL (NOW HIRING)

JCPenney

Sales Floor Assistant

Springfield, IL · On-site

As the Sales Floor Assistant , you are accountable for driving customer service to achieve profitable sales growth by leading and engaging associates, managing company merchandise standards and ...

JCPenney

Sales Floor Supervisor

Springfield, IL · On-site

General Description As the Sales Floor Supervisor you are accountable for driving customer service ... You will train and develop associates to execute sales building programs. Primary Responsibilities ...

JCPenney

Operations Associate

Springfield, IL · On-site

When merchandise is getting low, you assist your sales floor peers and leaders by pulling and ... All associates are eligible for an associate discount on JCPenney merchandise. For paid holidays ...

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Floors Associate information

See Springfield, IL salary details

$10

$19

$32

How much do floors associate jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for floors associate in Springfield, IL is $19.69, according to ZipRecruiter salary data. Most workers in this role earn between $14.76 and $20.48 per hour, depending on experience, location, and employer.

What is a floors associate?

Floors Associates are retail employees responsible for maintaining the sales floor, assisting customers, restocking merchandise, and ensuring the store is clean and organized. They often help customers locate products, answer questions, and may handle basic cashier duties when needed. Floors Associates play a key role in creating a positive shopping experience and supporting the overall operation of the store.

What does a floors associate do?

A typical shift for a Floors Associate involves tasks such as restocking shelves, maintaining store cleanliness, assisting customers with product locations, and setting up merchandise displays. Floors Associates frequently communicate with supervisors and other associates to coordinate restocking priorities and ensure that the sales floor is organized and presentable. Collaboration is key, especially during busy periods, as team members often work together to handle customer inquiries, process returns, and support store promotions. This role also provides an opportunity to develop retail skills and can serve as a pathway to more advanced positions within the store.

What are the key skills and qualifications needed to thrive as a floors associate?

To thrive as a Floors Associate, you need strong customer service skills, attention to detail, and basic math ability, often with a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management tools, and safety protocols is typically required. Excellent communication, teamwork, and problem-solving skills help you interact effectively with customers and colleagues. These skills are crucial for creating a positive shopping experience, maintaining store organization, and ensuring efficient operations.

What is the difference between Floors Associate vs Retail Associate?

AspectFloors AssociateRetail Associate
Required CredentialsHigh school diploma or equivalent; some roles may require experience in retail or customer serviceHigh school diploma or equivalent; customer service experience often preferred
Work EnvironmentRetail stores, flooring showrooms, or construction sitesRetail stores, shopping malls, or department stores
Employer & Industry UsageFlooring retailers, home improvement stores, construction companiesClothing stores, electronics stores, general retail outlets
Common Search & Comparison IntentUnderstanding roles in flooring sales and installationCustomer service and sales roles in retail

While both Floors Associates and Retail Associates work in retail environments, Floors Associates specialize in flooring products, installation, and customer guidance related to flooring options. Retail Associates have a broader focus on general retail sales across various product categories. The roles overlap in customer service and sales skills but differ in industry-specific knowledge and responsibilities.

Is a floors associate an entry level job?

A floors associate position is typically considered an entry-level job that requires minimal prior experience. It often involves tasks such as stocking shelves, assisting customers, and maintaining store cleanliness, making it suitable for those new to retail or customer service roles.

What cities near Springfield, IL are hiring for Floors Associate jobs?

Cities near Springfield, IL with the most Floors Associate job openings:

Floors Associate jobs near you

Retail Sales Associate Springfield, IL

Springfield, IL

Flooring America
Construction • 11 - 50 employees
Learn more about Flooring Americaexternal

$16.75 - $35/hr

Full-time

Re-posted 20 days ago

Job description


About This Role

Job Summary and Mission


The sales associate role is a critical part of the store's success, responsible for selling flooring products and services, serving customer accounts, and driving profitability. Directly reporting to the sales manager, this associate works collaboratively with other sales team members to grow sales and contribute to the store's productivity and profitability.


About Us


Flooring America has been a trusted flooring retailer in our local community since 2010. Our locally owned and operated business is renowned for exceptional customer service and professional staff. By partnering with the world's largest floor covering cooperative, we offer a vast selection of high-quality flooring products in a modern showroom, backed by expert installers.

We foster a family-friendly work environment, where each team member is valued and accountable for their individual results and earning potential. We're proud of our heritage and seek a motivated individual who will excel in a retail environment and become a dedicated member of our team.


What You'll Do

Key Responsibilities and Expectations


  • Verbal and written communication skills are essential for effective communication. Convey thoughts clearly and accurately through all forms of communication.
  • We're committed to delivering outstanding customer service, which means taking actions that serve customers' needs and benefit the business. Our goal is to consistently exceed customer expectations.
  • This role requires a performance-driven individual who seeks opportunities to improve processes and contribute to business growth. Demonstrating high energy and a sense of urgency is vital.
  • We're a collaborative team, and we expect our sales associates to work effectively with others, supporting each other's success and promoting a positive team environment.
  • We maintain the highest level of integrity and ethics in our daily operations. Our ideal candidate will demonstrate a strong sense of right and wrong and behave accordingly.
  • Critical thinking and problem-solving skills are essential for anticipating and resolving issues efficiently. This involves using logical and systematic approaches to achieve desired outcomes.

Requirements

Qualifications

We're looking for candidates with the following skills and abilities:

Education

  • A high school diploma or equivalent is a minimum requirement.

Mathematical Skills

  • We require the ability to understand and effectively communicate numerical data, as well as calculate figures and amounts such as discounts, interest, commissions, and percentages.

Computer Skills

  • Proficiency in Microsoft Office applications and the ability to learn new programs are essential.

Behavioral Skills

  • We're seeking individuals with strong planning, organization, and communication skills.
  • The ability to manage emotions and maintain positive relationships is crucial.
  • Experience working in teams and motivating others is highly valued.
  • A positive attitude and high energy level are essential for success in this role.

Benefits

Ask about Benefits in Interview


How to Apply:

Please provide the following:

  • Please use the response option in this job board.
  • An up-to-date resume outlining your experience for the position
  • A cover letter is always appreciated
  • Salary history and/or requirements

We kindly ask for no emails or phone calls be sent to our store, as a means to further your application process. Please do not personally deliver resumes to the store. These efforts will not enhance your opportunity for consideration, and we are not equipped to respond to these requests. We thank you kindly in advance for your adherence to this request.

Candidates who meet our selection criteria will be contacted by e-mail or phone.

Thank you for your interest in our position. We appreciate the time you have taken to apply with us.

 

Flooring America is an Equal Opportunity Employer

About Brian Barnard's Flooring America

Sourced by ZipRecruiter

Flooring America is locally owned and operated by regional experts. By shopping at Flooring America, you’re supporting your community, and you’ll enjoy personalized service that you won’t find elsewhere. In 1976, Brian Barnard graduated from Florida State University and opened his first flooring store in an old warehouse near the FSU campus. Today the business has expanded to include three retail showrooms and a staff of more than 35 people. Son’s Brian and Chris Barnard now worked with their dad to insure this family owned business serves the South Georgia and North Florida area for at least another 30 years. Brian Barnard's Flooring America is more than just a flooring specialty store. We are experts trained in flooring sales and design and will help you find the perfect floor for the way you live. As part of America's leading flooring retail group, our 500-store nationwide buying power guarantees you low prices on thousands of carpet types and other flooring options backed by the most solid warranties in the floor covering industry.

Industry

Construction

Company size

11 - 50 Employees

Headquarters location

Tallahassee, FL, US

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