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Floors Associate Jobs in Springfield, IL (NOW HIRING)

JCPenney

Seasonal Operations Associate

Springfield, IL · On-site

When merchandise is getting low, you assist your sales floor peers and leaders by pulling and ... All associates are eligible for an associate discount on JCPenney merchandise. For paid holidays ...

Ross Stores

Retail Associate

Springfield, IL · On-site

$15 - $17.25/hr

The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly ... Maintains a high level of awareness on the sales floor to create a safe and secure shopping ...

Ross Stores, Inc

Retail Associate

Springfield, IL · On-site

$15 - $17.25/hr

The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly ... Maintains a high level of awareness on the sales floor to create a safe and secure shopping ...

Ross Stores

Retail Associate

Springfield, IL · On-site

$15 - $17.25/hr

The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly ... Maintains a high level of awareness on the sales floor to create a safe and secure shopping ...

Ross Stores

Retail Associate

Springfield, IL

$15 - $17.25/hr

The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly ... Maintains a high level of awareness on the sales floor to create a safe and secure shopping ...

Five Below

Sales Associate

Springfield, IL · On-site

$14 - $18.75/hr

Frequently move across the sales floor assisting customers, as well as to and from the stock room ... associate schedules, and standard operating procedures * Must be able to remain in a stationary ...

Five Below

Sales Associate

Springfield, IL · On-site

$14 - $18.75/hr

Frequently move across the sales floor assisting customers, as well as to and from the stock room ... associate schedules, and standard operating procedures * Must be able to remain in a stationary ...

Five Below

Sales Associate

Springfield, IL · On-site

$14 - $18.75/hr

... floor is always well-stocked, and providing seamless checkout experiences at the register ... associate schedules, and standard operating procedures Must be able to remain in a stationary ...

Five Below

Sales Associate

Springfield, IL · On-site

$14 - $18.75/hr

... floor is always well-stocked, and providing seamless checkout experiences at the register ... associate schedules, and standard operating procedures • Must be able to remain in a stationary ...

PetSmart

Retail Sales Associate Part Time

Springfield, IL · On-site

$14.75 - $17/hr

Retail Sales Associate Part Time About Life at PetSmart Our associates are the heart of Team ... Stages and sorts new product to match sales floor planners. * Faces, fills, and recovers products ...

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Floors Associate information

See Springfield, IL salary details

$10

$19

$32

How much do floors associate jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for floors associate in Springfield, IL is $19.69, according to ZipRecruiter salary data. Most workers in this role earn between $14.76 and $20.48 per hour, depending on experience, location, and employer.

What is a floors associate?

Floors Associates are retail employees responsible for maintaining the sales floor, assisting customers, restocking merchandise, and ensuring the store is clean and organized. They often help customers locate products, answer questions, and may handle basic cashier duties when needed. Floors Associates play a key role in creating a positive shopping experience and supporting the overall operation of the store.

What does a floors associate do?

A typical shift for a Floors Associate involves tasks such as restocking shelves, maintaining store cleanliness, assisting customers with product locations, and setting up merchandise displays. Floors Associates frequently communicate with supervisors and other associates to coordinate restocking priorities and ensure that the sales floor is organized and presentable. Collaboration is key, especially during busy periods, as team members often work together to handle customer inquiries, process returns, and support store promotions. This role also provides an opportunity to develop retail skills and can serve as a pathway to more advanced positions within the store.

What are the key skills and qualifications needed to thrive as a floors associate?

To thrive as a Floors Associate, you need strong customer service skills, attention to detail, and basic math ability, often with a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management tools, and safety protocols is typically required. Excellent communication, teamwork, and problem-solving skills help you interact effectively with customers and colleagues. These skills are crucial for creating a positive shopping experience, maintaining store organization, and ensuring efficient operations.

What is the difference between Floors Associate vs Retail Associate?

AspectFloors AssociateRetail Associate
Required CredentialsHigh school diploma or equivalent; some roles may require experience in retail or customer serviceHigh school diploma or equivalent; customer service experience often preferred
Work EnvironmentRetail stores, flooring showrooms, or construction sitesRetail stores, shopping malls, or department stores
Employer & Industry UsageFlooring retailers, home improvement stores, construction companiesClothing stores, electronics stores, general retail outlets
Common Search & Comparison IntentUnderstanding roles in flooring sales and installationCustomer service and sales roles in retail

While both Floors Associates and Retail Associates work in retail environments, Floors Associates specialize in flooring products, installation, and customer guidance related to flooring options. Retail Associates have a broader focus on general retail sales across various product categories. The roles overlap in customer service and sales skills but differ in industry-specific knowledge and responsibilities.

Is a floors associate an entry level job?

A floors associate position is typically considered an entry-level job that requires minimal prior experience. It often involves tasks such as stocking shelves, assisting customers, and maintaining store cleanliness, making it suitable for those new to retail or customer service roles.

What cities near Springfield, IL are hiring for Floors Associate jobs?

Cities near Springfield, IL with the most Floors Associate job openings:

Floors Associate jobs near you

Retail Associate-PT

Springfield, IL • On-site

LAND OF LINCOLN GOODWILL INDUSTRIES INC
Non-Profits • 201 - 500 employees
Learn more about LAND OF LINCOLN GOODWILL INDUSTRIES INCexternal

$15/hr

Part-time

Posted 12 days ago

Job description

Our Mission: Providing people with the skills and resources to become self-sufficient through the power of work.
Our Vision: Elevate people through the power of work and continue to be a leader in environmental sustainability.
Our Values: SERVE: Stewardship Engagement Respect Visibility Elevation
Job Title: Retail Associate
Department: Retail Operations
Reports To: General Manager
Classification: Non-Exempt
EEO-1 Category: Laborers and Helpers
Safety Sensitive: No
Authorized Driver: No
Supervises: N/A
Job Summary
Our Retail Associates are the face of our mission to our customers and the community. As such, we expect our Retail Associates to work with integrity and a positive attitude at all times.
Retail Associates are responsible for handling a variety of donated goods, collecting donations at the donor's door, processing, pricing, stocking, merchandising, performing cash register transactions, and providing recovery on the sales floor. They are required to be customer/donor-focused, operate with minimum supervision, and understand business demands.
Essential Job Duties
The Retail Associate will be trained to perform any of the following duties and may be assigned to any store function at any given time.
  • Provide excellent customer service to all stakeholders
  • Performs all register transactions accurately
  • Maintain cash register stock level according to standards
  • Follow general housekeeping standards
  • Demonstrate competency in pulling, pricing, rotating, sizing, and hanging clothing
  • Understand and achieve quotas to meet sales goals
  • Follow sales floor procedures, ensure high-quality output, and take action to correct quality problems
  • Merchandise sales floor when needed
  • Recovering to maintain sales floor product levels and to keep the store cleaned and organized
  • Perform janitorial and housekeeping duties as assigned
  • Ensure product is properly merchandised (Sized and categorized)
  • Follow sales floor procedures, ensure high-quality output, and take action to correct quality problems
  • Check, accept, unload, and process donations from the customer using GRATIS at the door
  • Accurately maintain daily donation records
  • Unload and load trailers and straight trucks according to standards
  • Perform opening and closing donation door procedures
  • Unload, inspect, sort, and process donated goods following the current LLGI SOP
  • Grade by using quality specifications, sort into appropriate bins, price according to SOP, and assign to the staging area
  • Transport stock to and from workstations
  • Effectively manage time to ensure that work is completed efficiently and in accordance with production standards
  • Assume responsibility and accountability for the completion of job duties to meet production goals
  • Contribute to team success by involving others in work processes, decisions, and actions
  • Assist processors in swapping full equipment with empty ones to expedite operations
  • Help price furniture and keep it going from the door directly to the sales floor
  • Assist in cutting cardboard and filling the cardboard gaylords
  • Demonstrates professionalism, integrity, and ethical behavior
  • Maintains confidentiality of information related to LLGI operations, financial matters, and personnel matters
  • Follow LLGI safety guidelines
  • Understands and follows LLGI policies and procedures.
  • Embraces the mission, vision, and values of LLGI.
  • Place product into proper containers for placement on the sales floor.
  • Effectively pull product from the floor to meet specifications before transferring to the warehouse
  • The ability to work in a team environment
  • Other duties as assigned

Competencies
Adaptability
Managing Conflict
Stress Tolerance
Communication
Tenacity
Sense of Urgency
Education, Experience, and Credentials
  • Must be at least 16 years of age

Knowledge, Skills, and Abilities
  • Basic math skills
  • Interacts with people with disabilities in a manner that enhances their dignity, privacy, and confidentiality
  • Conveys information clearly through verbal communication
  • Works independently while fostering a strong team atmosphere
  • Demonstrates sensitivity and the ability to communicate with a diverse population, promotes diversity and inclusion throughout the organization.
  • Interacts with people in a manner that enhances their dignity, privacy, and confidentiality.
  • Requires a high level of professionalism, integrity, business conduct, and ethical behavior. Understands and follows LLGI policies and procedures.
  • Requires the ability to be consistently at work and on time on scheduled work days.
  • Embraces the mission, vision, and values of LLGI.

Physical Requirements
  • Lift or move up to fifty (50) pounds of clothing and housewares safely on and off retail shelving fixtures up to ten (10) feet high, clothing racks four (4) feet high, and z-racks six (6) feet high
  • Push and pull z-racks holding up to one hundred (100) pieces of clothing and weighing a minimum of 150 pounds
  • Push or pull wheeled carts with an average weight of one hundred fifty (150) pounds
  • The ability to bend and reach into gaylords five (5) feet high to remove clothing and housewares
  • Manual dexterity to fasten and unfasten buttons; snaps and zippers; operate cash registers and tagging guns
  • Stand for long periods throughout the day
  • The ability to perform a combination of tasks for extended periods, such as stooping, bending, kneeling, crouching, crawling, lifting, reaching, carrying, pushing, or pulling objects, to sorting and hanging clothing, and placing housewares on shelves and racks
  • Demonstrate visual acuity to evaluate donated items for quality
  • The ability to identify smells to evaluate donations for undesirable odors such as mold, must, dust, bodily fluids, and/or urine.

Environmental Conditions
  • Work in a light industrial/warehouse environment with exposure to heat and cold
  • Subject to exposure to allergens, including dirt, dust, mold, metals, rubber, plastics, latex, and pet hair

Tools and Equipment
Cash register, credit/debit card machine, bar-code reader, shopping carts, shopping baskets, wheeled spring carts, wheeled deep carts, wheeled z-racks, handheld pricing machine, handheld tagging machine, pallet jacks, basic retail equipment, personal protective equipment, hand trucks, furniture dollies, 4-wheel metal/plastic cages, material lifts, furniture dollies, trash bin/can, bushel carts, trash compactor, trash dumpster, stackers (if applicable)
Regular Contacts
LLGI Staff
Volunteers/Community Service Workers
Vendors/Suppliers
General Public
Donors/Customers
Service Participants
Our Commitment to Diversity
LLGI recognizes our employees' differences in age, disability, veteran status, ethnicity, national origin, language, race, religion, family and marital status, socio-economic status, gender identity, sexual orientation, political affiliation, and other unique attributes. The individual differences, life experiences, knowledge, innovation, unique capabilities, and talent our employees bring to the workplace represent an essential part of our culture.

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