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Floor Support Engineer Jobs (NOW HIRING)

Optomec

Customer Support Engineer

Albuquerque, NM · On-site

Ability to lift 50 pounds independently and access components from the floor to a five foot level ... Support Engineer at Optomec. Join our team and be part of revolutionizing the future of ...

Areté

Production Support Engineer

Niwot, CO · On-site

$47.25 - $61.50/hr

Production Support Engineer At Areté, we are on the forefront of developing innovative solutions ... Provides hands-on production support, troubleshooting mechanical issues on the manufacturing floor ...

Plain

Support Engineer (SF)

San Francisco, CA · On-site

As one of our Support Engineers, you'll be a clear owner of support during SF hours and a key ... Own clean, visible handover between EU and US timezones so nothing drops on the floor.

Verkada

Technical Support Engineer

San Mateo, CA · On-site

The warehouse that uses AI-powered alerts to make sure its team is protected on the floor with ... As a member of our Technical Support Engineering team, located in San Mateo, supporting the entire ...

Plain

Support Engineer (SF)

San Francisco, CA · On-site

$150K - $180K/yr

As one of our Support Engineers, you'll be a clear owner of support during SF hours and a key ... Own clean, visible handover between EU and US timezones so nothing drops on the floor.

Verkada

Technical Support Engineer

San Mateo, CA · On-site

The warehouse that uses AI-powered alerts to make sure its team is protected on the floor with ... As a member of our Technical Support Engineering team, located in San Mateo, supporting the entire ...

CHAMPtitles

Production Support Engineer

Cleveland, OH · Hybrid

$40.75 - $53/hr

As a Production Support Engineer, you will work in a distributed team using Agile methodology to ... You will be joining us on the ground floor of ever growing and evolving company and will have ...

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How much do floor support engineer jobs pay per hour?

As of Jun 4, 2026, the average hourly pay for floor support engineer in the United States is $16.35, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $17.79 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Floor Support Engineer, and why are they important?

To thrive as a Floor Support Engineer, you need a solid understanding of hardware troubleshooting, system maintenance, and IT support, typically supported by a degree in computer science or relevant certifications like CompTIA A+ or Microsoft Certified IT Professional (MCITP). Familiarity with ticketing systems, remote desktop tools, and common operating systems is essential for resolving technical issues efficiently. Excellent communication, problem-solving abilities, and customer service orientation are crucial soft skills for interacting with end users and colleagues. These skills and qualities ensure quick resolution of technical problems, minimize downtime, and maintain smooth business operations.

What are Floor Support Engineers?

Floor Support Engineers are IT professionals who provide technical assistance and troubleshooting support to employees within an organization, often on the office floor or production area. Their main responsibilities include resolving hardware and software issues, setting up workstations, and ensuring that all IT equipment runs smoothly. They act as the first point of contact for technical problems and help maintain minimal downtime for business operations. Floor Support Engineers may also assist with system upgrades, installations, and training users on new technologies.

What is the difference between Floor Support Engineer vs Field Service Technician?

AspectFloor Support EngineerField Service Technician
CredentialsTechnical certifications, relevant engineering or technical degreesTechnical certifications, relevant technical or engineering degrees
Work EnvironmentIndoor, primarily in data centers, server rooms, or manufacturing floorsOutdoor and indoor, visiting client sites for equipment repair and maintenance
Employer & IndustryTech companies, data centers, manufacturing plantsElectronics, telecommunications, industrial equipment providers

Both roles require technical certifications and involve working with complex equipment. While Floor Support Engineers focus on maintaining and supporting infrastructure within controlled environments, Field Service Technicians often travel to client sites to perform repairs and installations. The roles are complementary but differ mainly in work setting and scope of on-site interaction.

Infographic showing various Floor Support Engineer job openings in the United States as of May 2026, with employment types broken down into 55% Full Time, and 45% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $34,002 per year, or $16.3 per hour.
Manufacturing Support Engineer

Manufacturing Support Engineer

Wesley International LLC

Scottdale, GA • On-site

$70K - $90K/yr

Full-time

Posted 22 days ago

Job description

Job Title: Manufacturing Support Engineer

Position Summary

The Manufacturing Support Engineer plays a critical role in optimizing production processes, improving product quality, and ensuring operational efficiency across the manufacturing floor. This position partners cross-functionally with Operations, Engineering, Quality, and R&D to design scalable processes, implement continuous improvement initiatives, and support new product introductions. The role is highly data-driven, leveraging ERP systems and performance metrics to drive measurable business outcomes, while also supporting day-to-day manufacturing needs such as documentation, troubleshooting, and product configuration management.


Key Responsibilities

1. Process Architecture & Workflow Design

  • Design and optimize assembly line layouts, workstation ergonomics, and material flow.
  • Evaluate production processes to improve throughput and reduce cycle times.
  • Develop and maintain detailed work instructions to standardize operations and ensure consistency across production.
  • Support subassembly development to streamline production and improve efficiency.


2. Continuous Improvement & Tooling Engineering

  • Develop and implement custom tooling, jigs, and fixtures to improve assembly efficiency and reduce human error.
  • Lead and support initiatives such as torque specification standardization projects to ensure product quality and consistency.
  • Apply error-proofing (Poka-Yoke) techniques to minimize defects and variability.
  • Drive initiatives to reduce setup times and improve repeatability.


3. Data Analytics, BOM Management & Labor Standards

  • Analyze ERP (NetSuite) labor data to establish and maintain accurate standard times for all work orders.
  • Create, review, and implement Bill of Materials (BOM) changes to ensure product accuracy and manufacturability.
  • Monitor labor performance and identify opportunities for productivity improvements.
  • Support cost analysis and efficiency reporting.


4. Problem Solving, Troubleshooting & CAPA Implementation

  • Troubleshoot assembly issues in real-time in collaboration with the production team to minimize downtime.
  • Partner with Assembly Managers and the Quality team to identify root causes of defects.
  • Provide hands-on support to the Quality team as needed, including investigations and corrective actions.
  • Engineer mechanical and process-based corrective and preventive actions (CAPA).
  • Ensure sustainable solutions to eliminate recurring issues.


5. Cross-Functional Collaboration (Design for Manufacturing - DFM)

  • Act as a liaison between R&D and Manufacturing to ensure product designs are manufacturable, scalable, and cost-effective.
  • Provide input on product design to improve assembly efficiency and reduce complexity.
  • Support design iterations that enhance product integrity and production readiness.


6. Operations Support & New Product Introduction (NPI)

  • Lead the transition of new products from prototype to full-scale production.
  • Develop and document manufacturing processes, work instructions, and production standards.
  • Ensure readiness of production teams, tooling, and systems for new product launches.
  • Support pilot builds and continuous improvement during early production phases.


7. Data Integrity & ERP Management

  • Audit and maintain ERP (NetSuite) routings, BOMs, and work centers to ensure alignment with actual production processes.
  • Ensure accuracy of the digital manufacturing environment (“digital twin”).
  • Support financial accuracy through reliable production and labor data.

Qualifications

  • Bachelor’s degree in manufacturing engineering, Industrial Engineering, Mechanical Engineering, or related field.
  • 3+ years of experience in a manufacturing or production engineering environment.
  • Hands-on experience with BOM management, work instruction development, and assembly troubleshooting.
  • Experience with ERP systems (NetSuite preferred).
  • Strong knowledge of Lean Manufacturing, Six Sigma, and continuous improvement methodologies.
  • Proven analytical and problem-solving skills.
  • Ability to work cross-functionally in a fast-paced environment.


Core Competencies

  • Process Optimization & Lean Manufacturing
  • Data Analysis & KPI Management
  • BOM & Documentation Control
  • Root Cause Analysis & Troubleshooting
  • Cross-Functional Collaboration
  • Manufacturing Readiness & NPI Execution