Floating Universal Banker
$15.50 - $19.25/hr
Our Universal Bankers provide superb customer service while accurately and expeditiously processing a variety of retail banking tasks while displaying a positive upbeat demeanor and meeting all of ...
Floating Universal Banker
$15.50 - $19.25/hr
Our Universal Bankers provide superb customer service while accurately and expeditiously processing a variety of retail banking tasks while displaying a positive upbeat demeanor and meeting all of ...
Floating Universal Banker information
What is the difference between Floating Universal Banker vs Personal Banker?
| Aspect | Floating Universal Banker | Personal Banker |
|---|---|---|
| Credentials | Typically requires banking experience and basic financial certifications | Requires similar credentials, often with additional sales or customer service training |
| Work Environment | Works across multiple branches, handling diverse customer needs | Primarily based at a single branch, focusing on individual client relationships |
| Employer & Industry Usage | Common in large banks with multiple branches | Standard role in retail banking |
| Comparison Search Intent | Often compared for versatility and mobility | Compared for personalized customer service |
The Floating Universal Banker and Personal Banker roles share similar credentials and industry usage. However, the Floating Universal Banker works across multiple branches, providing flexible support, while the Personal Banker focuses on building relationships at a single location. Both roles require customer service skills and banking knowledge, but their work environments differ significantly.
Do floating universal bankers make good money?
Floating universal bankers typically earn salaries comparable to other banking roles, with pay varying based on experience, location, and the financial institution. They often receive benefits and may have opportunities for bonuses or commissions depending on their performance and the bank's policies.
How do I become a floating universal banker?
To become a floating universal banker, candidates typically need a high school diploma or equivalent, customer service experience, and strong communication skills. Relevant banking knowledge and the ability to adapt to different branch locations are important, and some employers may require certification or training in banking products and services.
What are popular job titles related to Floating Universal Banker jobs in Tennessee?
For Floating Universal Banker jobs in Tennessee, the most frequently searched job titles are:
What job categories do people searching Floating Universal Banker jobs in Tennessee look for?
The top searched job categories for Floating Universal Banker jobs in Tennessee are:
$15.50 - $19.25/hr
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Posted 18 days ago
Job description
Millennium Bank was founded on a personalized, community-oriented approach to banking and we are proud to serve the residents of Tennessee, Florida and Georgia.
We are committed to delivering an exceptional experience for our customers. Our teams work together each day to foster customer relationships by adhering to our core values: integrity, respect, customer centric, excellence, quality of life, and teamwork. We take pride in developing our employees to be the best that they can be.
Our Universal Bankers provide superb customer service while accurately and expeditiously processing a variety of retail banking tasks while displaying a positive upbeat demeanor and meeting all of Millennium Bank Teller standards and adhering to compliance requirements.
This position will float to our Chattanooga Branches as needed.
ESSENTIAL FUNCTIONS:
- Provides service to all new and existing accounts according to bank policies and procedures. Responsibilities include (but are not limited to):
- Cashing checks in accordance with financial institution procedures, ensures that funds are appropriately disbursed and collected and completes Hold Notices if needed.
- Processing deposits and withdrawals to savings, checking accounts, and lines of credit.
- Transferring money between accounts.
- Processing transactions such as term deposits, retirement savings plan contributions, automated teller transactions, night deposits, and mail deposits.
- Assisting customers with Debit Card orders/maintenance.
- Processing loan payments amp; payoffs.
- Issuing cashier’s checks
- Making cash advances on credit cards
- Balance and maintain the ATM as assigned or required.
- Processing customer transactions efficiently, professionally, and accurately.
- Answers basic customer inquiries regarding interest rates, service charges, and account histories while complying with disclosure requirements, regulations and consumer privacy policies.
- Balances cash drawer at end of shift (Reports any discrepancies to the supervisor as necessary).
- Buys, sells, and assists with currency from the vault as necessary, ensuring that cash drawer limits are not exceeded.
- Complies with policies, procedures, security requirements and government regulations and obtains necessary approvals and authorizations.
- Demonstrates awareness, commitment, and dedication to servicing customers and building customer franchise by contributing to sales referrals and cross selling programs by possessing working knowledge of all products and services offered by Millennium Bank.
- Knowledgeable of various Federal Regulations including the Bank Secrecy Act, Community Reinvestment Act, Regulation E, Regulation CC, etc. and the Universal Banker’s roles and responsibilities relating to each act.
- Participates in cross-training and sales, service and product training meetings as requested.
- Proficient in the account opening process for all deposit accounts, including, but not limited to: savings, checking, money market, and business accounts.
- Refers difficult customer interactions/complaints/special needs to the appropriate person in a professional manner.
REQUIRED SKILLS AND ABILITIES
- Ability to prioritize and makes on-the-spot decisions regarding customer transactions; weighing customer satisfaction issues with Bank exposure to loss or fraud.
- Ability to provide professional responsive customer service.
- Excellent attention to detail, time management and organizational skills.
- Must have excellent verbal and written communication skills for effective communications in working with officers, co-workers, the public, and vendors.
- Excellent mathematical skills and basic knowledge of accounting principles/functions
EDUCATION, QUALIFICATIONS amp; TRAINING:
- High school diploma or GED required
- Minimum of 1 year banking experience preferred
- 2+ years of cash handling and customer service preferred
- Previous experience working directly with the public preferred
Millennium Bank offers a Comprehensive Employee Benefits Package, including:
- Health, dental amp; vision Insurance
- Company paid Life/AD amp;D Insurance
- Company paid Short-Term and Long-Term Disability Insurance
- 401k Plan with employer matching
- Employee Assistance Plan
- Generous Paid Time Off (PTO) policy
- Up to 11 paid Holidays
Millennium Bank is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation or protected veteran status.”
All candidates must satisfy a background screening including credit history, drug screen, and criminal records.