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Flight Booking Jobs in Florida (NOW HIRING)

handwerker

Sales Director - Charter SE

West Palm Beach, FL · On-site

$100 - $110/hr

Enabling global flight, with passion. Position Summary Jet Aviation is redefining private aviation ... This includes booking, accommodating changes to, and confirming all details for charter trips ...

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All JobsFlight Booking JobsFlight Booking Jobs in Florida

Flight Booking information

See Florida salary details

$21.7K

$35.8K

$74.4K

How much do flight booking jobs pay per year?

As of Aug 21, 2026, the average yearly pay for flight booking in Florida is $35,818.00, according to ZipRecruiter salary data. Most workers in this role earn between $25,400.00 and $38,100.00 per year, depending on experience, location, and employer.

What does a flight booking agent do?

A flight booking agent assists customers with reserving airline tickets, finding the best available flights, and providing information about flight schedules, pricing, and airline policies. They often work for travel agencies, airlines, or online travel platforms, and help travelers navigate options for routes, layovers, and special requests. Their role may also include managing changes to bookings, assisting with cancellations, and ensuring travelers have all necessary documentation for their journey.

What are the key skills and qualifications needed to thrive as a flight booking agent, and why are they important?

To thrive as a Flight Booking Agent, you need strong attention to detail, customer service skills, and a good understanding of airline reservation processes, often supported by a high school diploma or equivalent. Proficiency with Global Distribution Systems (GDS) like Amadeus, Sabre, or Galileo, and experience using booking and ticketing platforms are typically required. Excellent communication, problem-solving abilities, and patience help agents handle diverse customer needs and resolve issues efficiently. These skills ensure accurate bookings, customer satisfaction, and smooth travel experiences for clients.

What are the main challenges faced by professionals in the flight booking industry, and how can they be managed effectively?

Professionals in the flight booking industry often face challenges such as last-minute itinerary changes, managing multiple booking platforms, and handling customer inquiries under tight deadlines. To manage these effectively, staying organized and up to date with airline policies is essential. Building strong communication skills helps address customer concerns promptly, while proficiency with booking software ensures accuracy and efficiency. Additionally, collaborating closely with team members and travel partners can help resolve issues quickly and deliver a seamless customer experience.

What is the difference between Flight Booking vs Travel Agent?

AspectFlight BookingTravel Agent
CredentialsNone required, but familiarity with booking systems helpsCertifications or licenses may be preferred
Work EnvironmentOnline or in travel agencies, working with airlines and customersOffice-based, handling various travel arrangements including flights, hotels, and tours
Industry UsagePrimarily focused on booking flights for clients or personal useProvides comprehensive travel planning, including flight bookings

Flight booking involves reserving airline tickets, often done online or through travel agencies. Travel agents offer broader services, including flight reservations, hotel bookings, and travel planning. While flight booking is a specialized task, travel agents provide a full-service approach to travel arrangements.

How do you become a flight booking agent?

To become a flight booking agent, typically one needs a high school diploma or equivalent, customer service skills, and familiarity with airline reservation systems like Sabre or Amadeus. Some employers may prefer candidates with travel industry experience or relevant certifications, and on-the-job training is common.
Flight Booking jobs near you
Infographic showing various Flight Booking job openings in Florida as of August 2026, with employment types broken down into 93% Full Time, 6% Part Time, and 1% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $35,818 per year, or $17.2 per hour.

Quick -Air Logistics Healthcare Customer Care Specialist

Kuehne+Nagel

Hialeah Gardens, FL • On-site

$15.25 - $20.25/hr

Other

Medical, Retirement

Re-posted 20 days ago

Job description

Quick -Air Logistics Healthcare Customer Care Specialist
It's more than a job
As a member of the Freight Forwarding team Kuehne+Nagel, you will play a key role in transporting goods, optimising processes, and fulfilling our customers' promises. And by transporting medicines, toys and important machine parts, you are not only delivering goods, you are making small and big moments possible for people all around the world. At Kuehne+Nagel, our contribution counts in more ways than we imagine.
As an Air Logistics Healthcare Customer Care Specialist with QuickSTAT, a Kuehne+Nagel company, you will be at the center of that process. You will work directly with clients and internal teams to coordinate time-sensitive healthcare shipments from booking through delivery, solve problems as they arise, and keep customers informed every step of the way. This is a fast-paced role for someone who enjoys logistics, thrives under pressure, and takes pride in delivering an exceptional customer experience.
How you create impact
In this role, you will manage time-sensitive healthcare consignments throughout the shipment lifecycle. You will coordinate routing, service requirements, deadlines, temperature-controlled packaging, documentation, tracking, and exception management while keeping clients informed and shipments moving.

  • Process client consignment orders received by email, telephone, and the Quickonline booking portal, including routing, service classification, deadlines, and job order creation.
  • Track and trace consignments throughout transit and proactively provide clients with timely status updates.
  • Communicate flight delays, customs delays, proof of delivery, additional charges, shipment exceptions, and resolutions.
  • Manage the green light approval process for consignments moving to non-EU destinations.
  • Coordinate appropriate temperature-controlled packaging and logger supplies for sensitive healthcare shipments.
  • Monitor and respond to client requests through the shared mailbox while balancing multiple priorities.
  • Monitor and action special alarms through Quick Track.
  • Process client reports and manifests accurately and on time.
  • Partner with the pricing team to provide client quotations in a timely manner.
  • Work closely with Customer Relationship Managers and Key Account Managers to support bookings, inquiries, escalations, and overall client satisfaction.
  • Build trusted relationships with clients through responsive, professional, and solution-focused communication.
  • Use phone and email communication effectively to resolve issues quickly and keep shipments moving.
  • Ensure all activities are completed accurately and in accordance with company policies and procedures.
What we would like you to bring
You understand that healthcare logistics leaves little room for error. You are organized, responsive, comfortable making decisions, and able to stay focused when priorities change quickly. You enjoy working with customers and know how to communicate clearly when situations become urgent or complex.
  • Experience in biopharmaceutical courier operations and customer service.
  • Strong understanding of courier and freight operations, including import, export, warehouse, and transportation processes.
  • Knowledge of temperature-controlled packaging solutions used for pharmaceutical and healthcare shipments.
  • Understanding of country-specific import and export requirements for pharmaceutical products.
  • Strong knowledge of world geography, global time zones, and transit milestones such as COB and POD.
  • Strong problem-solving, negotiation, and analytical skills.
  • Excellent written and verbal communication with the ability to build rapport with customers and collaborate across teams.
  • Ability to assess situations, anticipate risks, and make sound decisions in a fast-moving environment.
  • Strong planning and organizational skills with the ability to manage multiple shipments, deadlines, and priorities at once.
  • A proactive mindset with the confidence to take ownership and move issues toward resolution.
  • Flexibility and composure when priorities, schedules, or shipment conditions change.
  • Strong teamwork and self-motivation.
  • Good numeric and financial ability.
  • Proficiency in Microsoft Office.

This position is not eligible for employment visa sponsorship. Applicants must be currently authorized to work in the United States on a full-time basis without the need for current or future employer sponsorship.
This role is ONSITE.
What's in it for you
At QuickSTAT, you will work in a specialized area of healthcare logistics where your decisions, attention to detail, and customer service can have a real impact. You will join a global organization with opportunities to deepen your expertise, learn from experienced colleagues, and build a long-term career through training and internal mobility.
Base wage is part of a competitive total rewards package that includes health and welfare benefits, a 401k retirement savings plan, tuition reimbursement, and incentive compensation for eligible roles. Individual pay may vary from the target range and is determined by a number of factors including experience, skills, job location, internal pay equity, and other relevant business considerations. Kuehne+Nagel reviews pay ranges regularly to ensure competitive and fair pay based on industry market data. #LI-AH1
Kuehne+Nagel participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9.
Artificial Intelligence (AI) tools may be used to assist in specific processes, such as screening applications and interview scheduling. These tools analyze information to support decision-making, but final decisions are made by human reviewers
Who we are
Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.
As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.
We kindly advise that placement agencies refrain from submitting unsolicited profiles. Any submissions of candidates without prior signed agreement will be considered our property and no fees will be paid.

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