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Flight Agent Jobs in Texas (NOW HIRING)

$19/hr

  • Medical

  • Retirement

About WFS Join our Worldwide Flight Services family and contribute to the timely delivery of cargo ... Job Summary The Aircraft Appearance Agent is responsible for ensuring the interior of aircraft is ...

Air Cargo Ramp Agent

Humble, TX · On-site

$13.50 - $16.50/hr

  • Medical

  • Retirement

About WFS Join our Worldwide Flight Services family and contribute to the timely delivery of cargo ... Job Summary An Air Cargo Ramp Agent plays a critical role in ground handling operations at IAH ...

Air Cargo - Ramp Agent

Fort Worth, TX

$14.75 - $18.25/hr

  • Medical

  • Retirement

About WFS Join our Worldwide Flight Services family and contribute to the timely delivery of cargo ... Job Summary The work of a Air Cargo Ramp Agent loads and unloads cargo (mail, express, freight, and ...

Air Cargo - Ramp Agent

Fort Worth, TX · On-site

$14.75 - $18.25/hr

  • Medical

  • Retirement

About WFS Join our Worldwide Flight Services family and contribute to the timely delivery of cargo ... Job Summary The work of a Air Cargo Ramp Agent loads and unloads cargo (mail, express, freight, and ...

Air Cargo Ramp Agent

Humble, TX

$13.50 - $16.50/hr

  • Medical

  • Retirement

About WFS Join our Worldwide Flight Services family and contribute to the timely delivery of cargo ... Job Summary An Air Cargo Ramp Agent plays a critical role in ground handling operations at IAH ...

Passenger Service Agent

Mcallen, TX · On-site

$14.25 - $18/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Determine flight close-out time and prepare, complete, and check various flight forms for accuracy ... Agent may be called upon to troubleshoot issues to assist passengers with reservation issues ...

HOU Fueling Agent

Houston, TX · On-site

$18/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Fueling Agent Are you ready to take flight in a dynamic and fast-paced aviation industry? As a global leader in aviation services, Swissport provides Ground Handling, Cargo Handling, and Passenger ...

Airport Customer Service Agent

Dallas, TX · On-site

$17/hr

  • Retirement

Customer Service Agent GAT Airline Ground Support is seeking dynamic, capable, and dependable ... Utilize airline computer systems to provide accurate flight information, process ticketing and ...

Customer Service Agent GAT Airline Ground Support is seeking dynamic, capable, and dependable ... Utilize airline computer systems to provide accurate flight information, process ticketing and ...

Showing results 41-60

Flight Agent information

What is a flight agent?

Flight agents, also known as airline ticket agents or reservation agents, assist customers with booking flights, changing reservations, and providing information about flight schedules, fares, and travel policies. They work for airlines, travel agencies, or online booking platforms, handling inquiries by phone, online, or in person. Flight agents help ensure travelers have a smooth booking experience and often assist with special requests, such as seat assignments or baggage information. Their role requires excellent customer service, attention to detail, and knowledge of airline systems and regulations.

What are the key skills and qualifications needed to thrive as a flight agent?

To thrive as a Flight Agent, you need strong organizational abilities, attention to detail, and customer service skills, typically supported by a high school diploma or equivalent. Familiarity with airline reservation systems (such as Sabre or Amadeus), ticketing software, and airport security protocols is commonly required. Excellent communication, problem-solving, and stress management skills help Flight Agents handle diverse passenger needs and unexpected travel issues. These skills ensure efficient operations, high customer satisfaction, and compliance with airline and regulatory standards.

How do flight agents typically handle high-pressure situations, such as flight delays or overbooked flights?

Flight Agents frequently encounter high-pressure situations like last-minute schedule changes, flight delays, and overbooked flights. In these moments, they are expected to remain calm, communicate clearly with passengers, and offer solutions such as rebooking options or compensation in line with airline policies. Strong problem-solving skills and the ability to empathize with frustrated travelers are essential. Teamwork is also key, as Flight Agents often coordinate with gate staff, supervisors, and airline operations to resolve issues efficiently.

What is the difference between Flight Agent vs Ticketing Agent?

AspectFlight AgentTicketing Agent
CredentialsCustomer service skills, airline-specific trainingCustomer service skills, reservation system training
Work EnvironmentAirports, airline offices, travel agenciesTravel agencies, airline offices, call centers
Employer & IndustryAirlines, airportsTravel agencies, airlines
Primary RoleAssist passengers with flight bookings, check-ins, and customer serviceHandle ticket reservations, issue tickets, manage bookings

While both Flight Agents and Ticketing Agents work in the travel industry and handle reservations, Flight Agents focus more on passenger assistance at airports and airline services, whereas Ticketing Agents primarily manage reservations and ticketing through travel agencies or airline systems. The roles often overlap but differ in their primary responsibilities and work settings.

What cities in Texas are hiring for Flight Agent jobs?

Cities in Texas with the most Flight Agent job openings:

Infographic showing various Flight Agent job openings in Texas as of August 2026, with employment types broken down into 93% Full Time, 5% Part Time, and 2% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution.

$19/hr

Full-time, Part-time

Medical, Retirement

Re-posted 11 days ago


Worldwide Flight Services rating

5.7

Company rating: 5.7 out of 10

Based on 95 frontline employees who took The Breakroom Quiz

52nd of 66 rated aviation services


Job description

About WFS

Join our Worldwide Flight Services family and contribute to the timely delivery of cargo shipment, luggage, business to customer delivery, and on-time flights while operating safely and securely.  We perform at the highest level for our customers every day, and strive to be an exceptional leader in our industry with our teams of cargo, passenger, ramp handling, and technical service experts in 164 airport locations, 18 countries, and on 5 continents.  Are you ready to take off on your next career with us?

Job Summary

The Aircraft Appearance Agent is responsible for ensuring the interior of aircraft is clean, well-stocked, and flight-ready in accordance with airline and safety standards. Duties include equipping cabins with necessary supplies, performing thorough interior cleanings using both manual and mechanized tools, and maintaining service kits and cleaning equipment. Agents must comply with all site security procedures and report any concerns as required. This position is covered under a collective bargaining agreement and may vary based on customer contract needs.

Compensation: $19.00 hourly

Responsibilities
  • Equip airplane cabin, by reading check list specifications, with equipment and supplies such as rugs, linens, blankets, etc., as well as carrying supplies weighing up to 50 lbs. on board aircraft
  • Cognitive skills to check condition, clean, sort, count, salvage and/or store equipment, and assemble kits.
  • Operate vacuum cleaner and similar mechanized cleaning aids.
  • Cognitive skills to check deliveries of supplies against requisitions to determine discrepancies.
  • Performing aircraft interior cleaning, including equipping the aircraft cabin for flight according to specifications, with equipment and cabin services supplies.
  • Cleaning interior of aircraft by hand or powered equipment using cleaners.
  • Completion of the aircraft cleaning bill of work as required.
  • Stocking and cleaning of vehicles used in the cleaning function.
  • Stocking and cleaning of the cabin service make-up rooms area.
  • Stocking and maintaining cabin service kits.
  • Disposing of trash, rubbish and waste that is incidental and related to the applicable job functions.
  • Uses cleaning fluids and materials, such as washing solutions, scrapers, squeegees, wringer pails and vacuum cleaners.  
  • Completes forms connected with work assignments according to established procedures. 
Minimum Requirements
  • HS Diploma, GED or Equivalent.
  • Must be at least 18 years of age.  
  • Ability to work rotating shifts including weekends (i.e., Friday, Saturday and Sunday), holidays, and days off.
  • Ability to read, write, fluently speak and understand the English language.

**This job is covered by a collective bargaining agreement of the Transport Workers Union (TWU), a labor union which requires joining the TWU and paying union dues.** 

Preferred Skills
  • Previous experience in cleaning services role
  • Previous experience in aviation industry 
Physical Requirements/Working Conditions
  • Must be able to perform functions in variable weather conditions as well as environmental conditions, i.e., jet engine fumes, vehicle emissions, dust, and jet engine noise.
  • Lifts refuse containers weighing up to 50 lbs.
  • Reach, bend, and twist in confined space to hand clean, using cleaning fluid and materials, the interior of aircraft including meal trays, ash trays, lavatories, overhead storage bins and buffets.
  • Ability to judge distances.
  • Reports to work on time when scheduled 
Perks & Benefits
  • Want your pay in advance?  Access your pay when you need it through DailyPay app!
  • Are you a top performer who thrives on recognition?  On the spot awards offered through the Awardco Platform including gift cards and more!
  • Need quality medical care?   Multiple options for both full and part-time employees!
  • Want WFS Employee Extras? Travel Discounts, Pet insurance, Discount Shopping & More!
  • Looking to stay healthy and improve your life?  Wellness Programs offered to all employees!
  • Want to invest in your future?  401k program offered!
  • Looking to grow and have a career with us?  Opportunity for Internal Mobility and transfers available!

WFS is an equal opportunity employer committed to employment equity and inclusion. We accept applications from all qualified individuals.


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