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Flight Agent Jobs in Houston, TX (NOW HIRING)

Turkish Airlines

Station Agent

Houston, TX · On-site

Post-flight, you'll handle the accurate filing of documents and perform statistical analysis of flight coupons. * In cases of lost baggage, you'll diligently coordinate with the handling agent to ...

Avelo Airlines, Inc.

Agent Manager

Houston, TX · On-site

$14.25 - $19/hr

On April 28, 2021, Avelo took flight as America's first new airline in nearly 15 years - ushering ... Purpose: The Agent Manager is a hands-on technical role responsible for designing, building ...

Avelo Airlines, Inc.

Agent Manager

Houston, TX · On-site

$14.25 - $19/hr

Description On April 28, 2021, Avelo took flight as America's first new airline in nearly 15 years ... Purpose: The Agent Manager is a hands-on technical role responsible for designing, building ...

Swissport International

HOU Fueling Agent

Houston, TX · On-site

$18/hr

Fueling Agent Are you ready to take flight in a dynamic and fast-paced aviation industry? As a global leader in aviation services, Swissport provides Ground Handling, Cargo Handling, and Passenger ...

Avelo Airlines, Inc.

Agent Manager

Houston, TX · On-site

$110K - $120K/yr

Job Type Full-time Description On April 28, 2021, Avelo took flight as America's first new airline ... Purpose: The Agent Manager is a hands-on technical role responsible for designing, building ...

Swissport International AG

HOU Fueling Agent

Houston, TX · On-site

$18/hr

Are you ready to take flight in a dynamic and fast-paced aviation industry? As a global leader in ... Job summary Fueling Agent provides all necessary and required fueling services as contracted by the ...

Swissport International AG

HOU Fueling Agent

Houston, TX · On-site

$18/hr

Are you ready to take flight in a dynamic and fast-paced aviation industry? As a global leader in ... Job summary Fueling Agent provides all necessary and required fueling services as contracted by the ...

US AVIATION SERVICES

Cargo Warehouse Agent

Houston, TX · On-site

Able to read and understand flight schedule(s). * Sign or clock in/out at the beginning and end of ... Warehouse Agent Preferred Qualifications * Forklift Certification * Hazmat handling * Freight ...

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Flight Agent information

What is a flight agent?

Flight agents, also known as airline ticket agents or reservation agents, assist customers with booking flights, changing reservations, and providing information about flight schedules, fares, and travel policies. They work for airlines, travel agencies, or online booking platforms, handling inquiries by phone, online, or in person. Flight agents help ensure travelers have a smooth booking experience and often assist with special requests, such as seat assignments or baggage information. Their role requires excellent customer service, attention to detail, and knowledge of airline systems and regulations.

What are the key skills and qualifications needed to thrive as a flight agent?

To thrive as a Flight Agent, you need strong organizational abilities, attention to detail, and customer service skills, typically supported by a high school diploma or equivalent. Familiarity with airline reservation systems (such as Sabre or Amadeus), ticketing software, and airport security protocols is commonly required. Excellent communication, problem-solving, and stress management skills help Flight Agents handle diverse passenger needs and unexpected travel issues. These skills ensure efficient operations, high customer satisfaction, and compliance with airline and regulatory standards.

How do flight agents typically handle high-pressure situations, such as flight delays or overbooked flights?

Flight Agents frequently encounter high-pressure situations like last-minute schedule changes, flight delays, and overbooked flights. In these moments, they are expected to remain calm, communicate clearly with passengers, and offer solutions such as rebooking options or compensation in line with airline policies. Strong problem-solving skills and the ability to empathize with frustrated travelers are essential. Teamwork is also key, as Flight Agents often coordinate with gate staff, supervisors, and airline operations to resolve issues efficiently.

What is the difference between Flight Agent vs Ticketing Agent?

AspectFlight AgentTicketing Agent
CredentialsCustomer service skills, airline-specific trainingCustomer service skills, reservation system training
Work EnvironmentAirports, airline offices, travel agenciesTravel agencies, airline offices, call centers
Employer & IndustryAirlines, airportsTravel agencies, airlines
Primary RoleAssist passengers with flight bookings, check-ins, and customer serviceHandle ticket reservations, issue tickets, manage bookings

While both Flight Agents and Ticketing Agents work in the travel industry and handle reservations, Flight Agents focus more on passenger assistance at airports and airline services, whereas Ticketing Agents primarily manage reservations and ticketing through travel agencies or airline systems. The roles often overlap but differ in their primary responsibilities and work settings.

What are popular job titles related to Flight Agent jobs in Houston, TX?

For Flight Agent jobs in Houston, TX, the most frequently searched job titles are:

What job categories do people searching Flight Agent jobs in Houston, TX look for?

The top searched job categories for Flight Agent jobs in Houston, TX are:

What cities near Houston, TX are hiring for Flight Agent jobs?

Cities near Houston, TX with the most Flight Agent job openings:

Flight Agent jobs near you
Infographic showing various Flight Agent job openings in Houston, TX as of August 2026, with employment types broken down into 93% Full Time, 5% Part Time, and 2% Contract. Highlights an 85% Physical, 1% Hybrid, and 14% Remote job distribution.

Station Agent

Turkish Airlines

Houston, TX • On-site

Other

Medical

Posted 12 days ago

Job description

Station Agent


Are you ready to embark on a rewarding career as a Station Agent? At Turkish Airlines, known for its exceptional hospitality, we are seeking bright and enthusiastic individuals to join our welcoming team. As a Station Agent, you will play a crucial role in providing outstanding passenger services, creating memorable experiences, and ensuring seamless operations at our Airport Office. If you thrive in a fast-paced environment, enjoy interacting with passengers, and are known for your go-getter attitude, this is the perfect opportunity for you. Join us and become a valued member of our team as we strive to deliver exceptional service and elevate the travel experience for our passengers!


Job Description:

  • As the aircraft arrives, you'll warmly welcome passengers and facilitate smooth coordination and communication between the crew, handling agent, catering, cleaning, air traffic, customs, and immigration. You'll ensure that all necessary flight documents are prepared accurately and completely, place orders for daily catering services, and maintain comprehensive flight records. Post-flight, you'll handle the accurate filing of documents and perform statistical analysis of flight coupons.


  • In cases of lost baggage, you'll diligently coordinate with the handling agent to locate and deliver lost items to their owners. If necessary, you'll follow the compensation process accordingly.


Desired Skills & Experience:

  • Bachelor's degree or at least high school graduation.
  • Permanent residence permit in the respective country (the company does not provide or assist with work permits).
  • Minimum of 1 year experience in civil aviation or tourism.
  • The ability to thrive in high-pressure situations.
  • Excellent command of English and proficiency in local language(s).
  • Availability to work in shifts, including overnight shifts.
  • A team player who can also work independently when needed.
  • Ability to multitask effectively and handle multiple tasks simultaneously.
  • Strong oral and written communication skills.
  • Demonstrated a sense of responsibility and the ability to make accurate and effective decisions.


Benefits:

  • Commuting Allowance
  • Private Health Insurance
  • Discounted Flight Tickets


We strive to bring the far close by making the world move through our wings. We are working with all our strength to offer our guests a unique experience while connecting 349 destinations around the world. We would like to see you among us in our success story to which each member of our family contributes. Now it is time to grow our family with you to achieve greater goals.

Apply