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Flight Agent Jobs in Texas (NOW HIRING)

Worldwide Flight Services

$21/hr

About WFS Join our Worldwide Flight Services family and contribute to the timely delivery of cargo ... Job Summary As an Agent, Passenger Service, you will be responsible for providing a wide range of ...

Worldwide Flight Services

Ramp Agent

Fort Worth, TX · On-site

$18/hr

About WFS Join our Worldwide Flight Services family and contribute to the timely delivery of cargo ... Ground Ramp Agent Responsibilities * Marshall aircraft upon arrival and departure. * Load and ...

Worldwide Flight Services

Ramp Agent

Austin, TX · On-site

$19/hr

About WFS Join our Worldwide Flight Services family and contribute to the timely delivery of cargo ... Airline Ramp Agent Responsibilities * Marshall aircraft upon arrival and departure. * Load and ...

Worldwide Flight Services

$19/hr

About WFS Join our Worldwide Flight Services family and contribute to the timely delivery of cargo ... Airline Ramp Agent Responsibilities * Marshall aircraft upon arrival and departure. * Load and ...

Worldwide Flight Services

Ramp Agent

Fort Worth, TX

$18/hr

About WFS Join our Worldwide Flight Services family and contribute to the timely delivery of cargo ... Ground Ramp Agent Responsibilities * Marshall aircraft upon arrival and departure. * Load and ...

Worldwide Flight Services

$18/hr

About WFS Join our Worldwide Flight Services family and contribute to the timely delivery of cargo ... Job Summary The Lead Agent Passenger Services supports daily airport operations by guiding a team ...

Worldwide Flight Services

$16/hr

About WFS Join our Worldwide Flight Services family and contribute to the timely delivery of cargo ... Job Summary An Agent in Airport Operations oversees inbound and outbound flight activity, updates ...

Worldwide Flight Services

$15/hr

About WFS Join our Worldwide Flight Services family and contribute to the timely delivery of cargo ... Job Summary As a Ramp Services Agent, you will be responsible for essential ramp service tasks ...

Worldwide Flight Services

$19/hr

About WFS Join our Worldwide Flight Services family and contribute to the timely delivery of cargo ... Job Summary The Lead Agent Passenger Services supports daily airport operations by guiding a team ...

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Flight Agent information

What is a flight agent?

Flight agents, also known as airline ticket agents or reservation agents, assist customers with booking flights, changing reservations, and providing information about flight schedules, fares, and travel policies. They work for airlines, travel agencies, or online booking platforms, handling inquiries by phone, online, or in person. Flight agents help ensure travelers have a smooth booking experience and often assist with special requests, such as seat assignments or baggage information. Their role requires excellent customer service, attention to detail, and knowledge of airline systems and regulations.

How do flight agents typically handle high-pressure situations, such as flight delays or overbooked flights?

Flight Agents frequently encounter high-pressure situations like last-minute schedule changes, flight delays, and overbooked flights. In these moments, they are expected to remain calm, communicate clearly with passengers, and offer solutions such as rebooking options or compensation in line with airline policies. Strong problem-solving skills and the ability to empathize with frustrated travelers are essential. Teamwork is also key, as Flight Agents often coordinate with gate staff, supervisors, and airline operations to resolve issues efficiently.

What is the difference between Flight Agent vs Ticketing Agent?

AspectFlight AgentTicketing Agent
CredentialsCustomer service skills, airline-specific trainingCustomer service skills, reservation system training
Work EnvironmentAirports, airline offices, travel agenciesTravel agencies, airline offices, call centers
Employer & IndustryAirlines, airportsTravel agencies, airlines
Primary RoleAssist passengers with flight bookings, check-ins, and customer serviceHandle ticket reservations, issue tickets, manage bookings

While both Flight Agents and Ticketing Agents work in the travel industry and handle reservations, Flight Agents focus more on passenger assistance at airports and airline services, whereas Ticketing Agents primarily manage reservations and ticketing through travel agencies or airline systems. The roles often overlap but differ in their primary responsibilities and work settings.

What are the key skills and qualifications needed to thrive as a flight agent?

To thrive as a Flight Agent, you need strong organizational abilities, attention to detail, and customer service skills, typically supported by a high school diploma or equivalent. Familiarity with airline reservation systems (such as Sabre or Amadeus), ticketing software, and airport security protocols is commonly required. Excellent communication, problem-solving, and stress management skills help Flight Agents handle diverse passenger needs and unexpected travel issues. These skills ensure efficient operations, high customer satisfaction, and compliance with airline and regulatory standards.

What are popular job titles related to Flight Agent jobs in Texas?

For Flight Agent jobs in Texas, the most frequently searched job titles are:

What job categories do people searching Flight Agent jobs in Texas look for?

The top searched job categories for Flight Agent jobs in Texas are:

What cities in Texas are hiring for Flight Agent jobs?

Cities in Texas with the most Flight Agent job openings:

Flight Agent jobs near you
Infographic showing various Flight Agent job openings in Texas as of August 2026, with employment types broken down into 93% Full Time, 5% Part Time, and 2% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution.

Security Officer

MAXIMUS Consulting Services, Inc.

Dallas, TX • On-site

$16 - $19/hr

Other

This job post has expired today. Applications are no longer accepted.

Job description

Security Services Provider

Provide security services to different airlines and entities, exhibiting exceptional customer service and communication skills. Ensure the safety of property and people.

Essential Functions

  1. Provide security at the assigned gate. Employee will enter the secure area of the jet bridge using their employee ID and stand by the door of the airplane and constantly watch both doors to ensure that no person without a valid airport ID enters the jet bridge or airplane. Employee will also count each cleaner and scan them with the security wand. Employee will fill out a form detailing the cleaner count, arrival time of airplane and airplane pushback time.
  2. Provide security at the ramp for the assigned airline. Employee will receive baggage cart from bag room, counting each bag as they are placed onto the airplane. Agent must ensure that there are no questionable items placed onto the airplane, and that all bags are accounted for. Agents must also ensure that no person (besides ramp workers) are allowed past the airplane perimeter.
  3. Search of assigned flight. Agent will make sure all regulations and safety procedures are met and be able to find and identify any unauthorized item inside the aircraft and report any case to the supervisor.
  4. Prevents losses and damage by reporting irregularities

Competencies

  1. Teamwork Orientation
  2. Stress Management
  3. Ethical Conduct
  4. Good Communication
  5. Customer/Client Focus

Work Environment

This job operates at an airport in an office setting and/or outside weather conditions. Some functions require to be exposed to high temperatures (ramp and bagroom) and/or very low temperatures.

Physical Demands

This position is very active and requires stand or walk constantly (for up to an entire shift) on various surfaces (tile, concrete, carpet). Occasionally bend/twist at waist/knees/neck, pulling and pushing to perform various duties. The employee occasionally lift and/or move up to 70 pounds or more.

Position Type and Expected Hours of Work

This is a full-time or part-time position. Days and hours of work varied from Monday through Sunday, with different shifts (service provided to customers is 24/7).

Travel

No travel is expected for this position.

Required Education and Experience

  1. High school diploma or GED.

Additional Eligibility Qualifications

  1. Must exhibit exceptional customer service
  2. As a condition of employment, employee must successfully complete a background investigation and a post-offer/pre-employment drug/alcohol test
  3. Must be able to read, write and speak English.
  4. Maintain a relationship with both employees and clients
  5. Must possess effective interpersonal skills with ability to deal with all levels of personnel and the general public in a professional and effective manner.
  6. Must be able to read and understand all operating and airport procedures and instructions.
  7. Must be able to handle pressure of working with high volume general public (constantly to occasionally depending on assignment)

Security Clearance (if applicable)

Must be eligible for CBP seal and pass the criminal background check to obtain the airport ID.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

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