Flexible Softlab Jobs (NOW HIRING)

Job Title: Lab Registration and Billing Specialist
Department: Pathology Administration Support
Location: Rochester General Hospital | 1425 Portland Ave. Rochester, NY 14621
Hours Per Week: 40
Schedule: Monday - Friday, 8-hour shifts, 8:30a - 5:00p

SUMMARY

The Lab Registration and Billing Specialist supports the RGH Department of Pathology and Laboratory Medicine team by ensuring accurate discharge of all medical reports using multiple distribution methods to achieve this goal. Includes use of transcribing and word processing equipment to process medical reports, and ensure all reports are sent to the provider electronically or by US Mail services. In addition, works closely with the Laboratory Charge Capture and Compliance team to ensure all orders result in accurate and timely billing for any services rendered in compliance with regulatory and accreditation requirements.

RESPONSIBILITIES:

• Collaborates with healthcare professionals as applicable to discuss findings and offer advice and education as to how to improve denial rates.
• Works with Central Business Office (CBO) and Health Information Management (HIM) to identify billing adjustments and denial issues.
• Interacts with laboratory departments to discuss billing compliance issues and uses the information for recommending change of existing procedures or processes as directed by the manager.
• Keep current with Center for Medicare and Medicaid Services (CMS) -
  national and local coverage policies and other CMS regulations.
• Creates IT Service tickets to correct system errors found by observing trends on various billing work queues
• Understands all aspects of SoftLab Lab Information System pertaining to Accounts Receivable. Includes running billing files, setting up new tests and insurances.
• Works closely with Laboratory Information System team on all system upgrades. Implements, tests and validates billing flow for each test.
• Proficient with database and required hot fixes of database files and validations. Responsible for ensuring billing files work correctly.
• Maintain Laboratory Chargemaster, ensuring CareConnect billing requirements are met for each test that is added to the system.
• Typing of all clinical histories into the Pathology information system
• Typing of Autopsy provisional and final reports into the Pathology information system
• Handling of all communication between Pathologists, providers and any outside vendor
• Manages faxes and other documentation from providers for Pathology cases
• Paperwork and slide storage retrieval/return including conferences and cases sent out to references labs. This also includes specimens sent out for additional testing.
• Other duties as assigned by Manager

PREFERRED QUALIFICATIONS:

• Associate's degree preferred, but not required
• Previous billing and third-party payor experience preferred
• 2 years related work experience in billing and/or patient access, working with CPT codes preferred

EDUCATION:

LICENSES / CERTIFICATIONS:

PHYSICAL REQUIREMENTS:

Sedentary - Sedentary roles are primarily office-based and require prolonged sitting (67-100% of the workday) with minimal physical effort and lifting limited to under 10 lbs. Fine motor skills are necessary for computer work, writing, and telephone use, supported by clear visual and auditory ability. Cognitive and emotional demands are high due to extended concentration, frequent interruptions, independent decision-making, and information processing. Although physical exposure is low, administrative areas within healthcare environments may occasionally involve contact with infectious agents. Some roles may require flexible hours, TB screening, or a valid driver's license.

For disease specific care programs refer to the program specific requirements of the department for further specifications on experience and educational expectations, including continuing education requirements.

Any physical requirements reported by a prospective employee and/or employee's physician or delegate will be considered for accommodations.

PAY RANGE:

$18.75 - $23.00Rochester14621

The listed base pay range is a good faith representation of current potential base pay for a successful full time applicant. It may be modified in the future and eligible for additional pay components. Pay is determined by factors including experience, relevant qualifications, specialty, internal equity, location, and contracts.

Rochester Regional Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability, predisposing genetic characteristics, marital or familial status, military or veteran status, citizenship or immigration status, or any other characteristic protected by federal, state, or local law.