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Flexible Remote Customer Service Rep Jobs (NOW HIRING)

Annuity Health

Remote Customer Service Representative

$16 - $23/hr

The Remote Customer Service Representative is responsible for phone contact with patients to collect payment for medical billson behalf of our clients. This involves working in a fast-paced call ...

Annuity Health

Remote Customer Service Representative

$16 - $23/hr

The Remote Customer Service Representative is responsible for phone contact with patients to collect payment for medical billson behalf of our clients. This involves working in a fast-paced call ...

Annuity Health

Remote Customer Service Representative

$16 - $23/hr

The Remote Customer Service Representative is responsible for phone contact with patients to collect payment for medical billson behalf of our clients. This involves working in a fast-paced call ...

Dalstrong

REMOTE- Customer Service Representative

$16.50 - $22.25/hr

Remote- Customer Service Representative There are NO Limits is our motto. We are a fast paced, high ... Flexible time-off, holidays, sick days, and a fun remote start-up culture * Free premium culinary ...

CPJ Recruitment

Remote Customer Service Representative

$16.50 - $22.25/hr

About the job Remote Customer Service Representative Role Description We are seeking a full-time Remote Client Support Representative to join our team. In this role, you will provide exceptional ...

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Flexible Remote Customer Service Rep information

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How much do flexible remote customer service rep jobs pay per hour?

As of Jul 5, 2026, the average hourly pay for flexible remote customer service rep in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is the difference between Flexible Remote Customer Service Rep vs Customer Support Specialist?

AspectFlexible Remote Customer Service RepCustomer Support Specialist
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma; customer service or technical support experience
Work EnvironmentRemote, home-basedRemote or office-based, depending on company
Industry UsageCommon across retail, telecom, e-commerceCommon in tech, software, and service industries
Job FocusHandling customer inquiries, order processing, issue resolutionProviding technical support, troubleshooting, product guidance

The main difference is that Flexible Remote Customer Service Reps focus on general customer interactions like inquiries and order issues, while Customer Support Specialists often handle technical troubleshooting and product-specific support. Both roles are remote-friendly and require customer service skills, but the Specialist role may require more technical knowledge.

What cities are hiring for Flexible Remote Customer Service Rep jobs? Cities with the most Flexible Remote Customer Service Rep job openings:
What are the most commonly searched types of Remote Customer Service Rep jobs? The most popular types of Remote Customer Service Rep jobs are:
What states have the most Flexible Remote Customer Service Rep jobs? States with the most job openings for Flexible Remote Customer Service Rep jobs include:
Flexible Remote Customer Service Rep jobs near you
Remote Customer Service Representative

Remote Customer Service Representative

Annuity Health

Westmont, IL • Remote

$16 - $23/hr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 18 days ago

Annuity Health rating

6.4

Company rating: 6.4 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

299th of 437 rated business services

Job description

Description

The Remote Customer Service Representative is responsible for phone contact with patients to collect payment for medical billson behalf of our clients. This involves working in a fast-paced call center environment to establish contact with customers to negotiate payment and/or set up payment arrangements to collect account receivables.


To perform successfully in a virtual environment, the remote Customer Service Representative must be comfortable

with technology and can easily understand and learn the technical requirements of the position.


Duties/Responsibilities

  • Provide exceptional patient service in the name of the client
  • Contact patients via telephone to collect payment on medical bills
  • Communicates accurate information to patients in a clear, concise and professional manner
  • Review patient accounts and documents patients' interaction and feedback
  • Negotiates appropriate and reasonable payments with customers
  • Sets up patient payments via check, electronic transfer or credit card
  • Responsible for understanding and complying with all policies and procedures
  • Meets or exceeds established goals
  • Works closely with team leads, management and client to resolve disputes and ensure patient satisfaction
  • All other duties as assigned by management


Required Skills/Knowledge

  • Customer/Client Focus
  • Communication Proficiency
  • Confidentiality/Integrity
  • Teamwork Orientation
  • Basic computer skills necessary


Education/Experience

  • Customer service experience preferred
  • Prior medical billing or healthcare revenue cycle experience strongly preferred
  • High school diploma or General Education Development (GED) Certificate required
  • One to two years of college preferred

Benefits

Annuity Health offers its employees excellent benefits including: Health, Dental, Vision, HSA and FSA Accounts, Voluntary Insurance, Paid Holidays, PTO, and 401(k).

What Annuity Health employees say

Pay

Hours and flexibility

Workplace

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