Flexible Office Jobs in Massachusetts (NOW HIRING)

I. POSITION OVERVIEW

· Flexible office hours and work at home days for the right candidate.

· Represent CertaPro Painters to all suppliers, customers, applicants, employees, etc. so as to differentiate ourselves from our competition and to further enhance our ‘Brand of Certainty’.

· Service all prospective customers and customers with the objective of meeting/exceeding their painting needs and building customers for life.

· Service all employees with the objective of meeting/exceeding their needs and building an employee for life.

· Ensure that all tasks are completed in a timely and professional manner.

· Develop a close working relationship with the General Manager (GM), Sales Associate(s) and the Production Associate(s) to ensure that all expectations set with the employees and customers are met.

· Live the Values of CertaPro Painters:

Deliver What You Promise

Respect the Individual

Have Pride in What You Do

Practice Continuous Improvement

· Fulfill the obligations of the essential functions; Marketing, Sales, Production, Financial, Administrative, Human Resource and Personal Development as outlined below.

II. ESSENTIAL FUNCTIONS

MARKETING:

· Update direct mail (DM) drops in Certa Notes.

· Manage and process all Datamining mailings.

· Maintain franchise website to be compliant with CertaPro Standard Operating Procedures

· Ensure all Marketing Tactics are executed as per the Company’s Annual Marketing Plan.

· Ensure all customer mailing lists are up to date.

· Organize trade shows.

· Perform commercial telemarketing.

· Attend trade shows as required.

· Order DM with direction from Franchisee or General Manager.

SALES:

· Create sales packages.

· Enter leads into Certa Notes.

· Update customer reference lists on a regular basis.

· Maintain inventory and update all point of sale material.

· Schedule estimates for the Sales Associate(s).

· Send estimate follow up letters to customers with Sales Associate’s direction.

· Print directions to estimates for Sales Associate(s).

PRODUCTION:

· Collect and track actual hours worked on job sites daily.

· Update Production Scheduler in Certa Notes.

· Create employee MIS (productivity and referral rating) and distribute.

· Create Job Jackets and hand off to Production Associate by Wednesday for following week's production.

· Update “white board” with Production Associate’s direction.

· Keep track of warehouse inventory and equipment.

· Order paint and materials with Production Associate’s direction.

FINANCIAL:

· Enter Annual Financial Plan (AFP) into QuickBooks

· Keep QuickBooks up to date and accurate. To include: recording deposits, journal entries, etc.

· Issue Purchase Orders (PO’s).

· Cost all completed jobs (from the previous week) in Certa Notes by Tuesday.

· Pay all bills.

· Invoice customers.

· Prepare reports. To include: Profit & Loss, Balance Sheet, Accounts Receivable, Account, etc.

· Maintain the petty cash fund.

· Reconcile paint and material supplier invoices.

· Manage the office supply budget.

· Reconcile expense reports submitted by Line Staff and Job Site Staff.

· Make all deposits.

· Prepare monthly trend for General Manager

ADMINISTRATIVE:

· Replicate Certa Notes daily.

· Update and keep Certa Notes accurate daily. To include but not limited to: changing the job status, updating customer contact information, etc.

· Reconcile Certa Notes to completed job jackets. All hand written notes and change forms are to be entered into Certa Notes.

· File job jacket when job is complete.

· Process payroll.

· Maintain all files.

· Process all incoming and outgoing mail.

· Maintain professional presentation of the office.

· Order supplies for the office and others as required.

· Maintain vendor relations and files as required. To include: insurance, phone companies, subcontractors, etc.

· Manage facilities.

· Enter data as required.

· Answer the phones and coordinate messages and tasks.

· Prepare weekly analysis of results in preparation for Goal Setting and Review (GS&R) with supervisor.

· Create and maintain any reports requested by direct supervisor.

· Organizes company functions.

HUMAN RESOURCES:

· Maintain employee applications.

· Obtain all background checks as required.

· Make sure all employee files (paper and electronic) are up to date and accurate.

· Manage paperwork for employee termination.

PERSONAL DEVELOPMENT:

· Certified in the operation of QuickBooks.

· Certified in the operation of CertaNotes.

· Participation leading to certification in the Franchise Company’s Leadership Development Program. Specifically: Conflict Resolution, Problem Solving, Coaching, Priority Management and Goal Set and Review.

· Participation in Regional or National On-Going Training Conferences/ Meetings.

· Participation in other personal development sessions as required.

III. STANDARDS OF PERFORMANCE

· MIS complete & accurate on a weekly basis.

· Payroll complete & accurate on a weekly basis.

· First run of General Ledger (GL) complete by 8th of every month.

· Second run of General Ledger complete by 10th of every month.

· Statements complete & accurate (Profit & Loss, Balance Sheet, etc.) completed by 10th of every month.

· Previous weeks Completed Jobs costed accurately by Tuesday of every week.

IV. JOB COMPENSATION AND BENEFITS

· Office hours and can be flexible for the right candidate.

· Work at home part time option following demonstration of proficiency with job duties.

· Paid vacation.

· Paid holidays.

· Great opportunity for professional growth.

V. JOB QUALIFICATIONS

· High school diploma or GED.

· Ability to effectively communicate with customers.

· Experienced with social media and digital marketing a plus.

· Organized and detailed oriented.

· Excellent verbal and written communication skills.

· Excellent organizational and time management skills.

· Knowledge of Microsoft office packages.