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Job Summary

The Real-Time Captioner (may be referred to as CART/Communication Access Realtime Translation Provider) facilitates the communication and integration of deaf and hard-of-hearing, or otherwise disabled students and consumers (including faculty, staff, and university guests) into the classroom, other instructional settings, and the university community. Real-time captioning/CART facilitates communication by converting the spoken word into instant text by using court-reporting methods, a laptop computer and/or a steno machine.

Furthermore, the incumbent provides services that are equitable, inclusive and provide culturally sensitive services that enhance the quality of campus life. This position uses a student centered and equity minded approach in all communication and service efforts.

Key Responsibilities

• The Realtime Captioner/CART provides communication access by conveying verbal instruction into a mode of communication best understood by the deaf, hard-of-hearing and/or otherwise disabled individuals including students, faculty, staff and university guests.

Department

Bob Murphy Access Center

Time Base/Duration of Appointment

Hourly/intermittent on call temporary position.  Successful candidates may be appointed for a few days and up to one (1) year depending on the assignment. Temporary assignments may expire prior to the ending date.

Classification

Hourly Interpreter/Real Time Captioner/Computer Aided Transcriber

Compensation

Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department's fiscal resources.

The salary range for this classification is $69.46 to $74.97 per hour.

Knowledge, Skills, and Abilities

The ideal candidate is a highly skilled captioner who can type a minimum of 200 words per minute and produce accurate realtime transcripts using Realtime software and related technology. They demonstrate strong attention to detail, excellent listening skills, and a solid command of English grammar, vocabulary, and punctuation. With a general knowledge of Deaf Culture, the candidate adapts to a wide range of access needs and remains flexible when course modalities shift between inperson and remote formats.

The ideal candidate stays current with evolving technical terminology and software and exercises sound judgment when accepting assignments based on skill level, topic familiarity, setting, and consumer needs. While primarily supporting registered BMAC students, they are also prepared to provide captioning services to faculty, staff, and university guests when appropriate. They work effectively with consumers, communicate professionally and diplomatically with colleagues and staff, and adhere to industryrecognized codes of ethics, professional standards of practice, and confidentiality requirements.

Ability to communicate with an ethnically and culturally diverse campus community.  Ability to follow all university policies, procedures, and guidelines including but not limited to safety, civility, information security, and non-discrimination policies and procedures.  Ability to contribute to a positive university experience for each and every student and assist in achieving the university's commitment to a "vision of excellence."

Education and Experience

Equivalent to graduation from a court reporting school and a minimum of six months experience providing real-time captioning services required, preferably in a higher education setting.

Realtime Captioners/CART must complete a Court Reporting Training Program.

Application Procedures

Click "Apply Now" to complete the CSULB Online Employment Application.

Please fill out the application completely. It is important that all sections of the online application are completed fully and accurately. Be sure to include all relevant education and experience. Your application will be used to determine whether you meet the minimum qualifications for this position.

Physical Summary

Sedentary work - Involves mainly sitting. Walking and standing are minimal. Lifting is limited to lightweight objects (10 pounds or less).

Additional Information

CSULB is not a sponsoring agency for staff and management positions (i.e. H-1B Visas).

A background check (including a criminal records check) must be completed satisfactorily and is required for employment. CSULB will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position.

The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 Revised July 21, 2017 as a condition of employment.

Equal Employment Statement

Consistent with California law and federal civil rights laws, CSULB provides equal opportunity in employment without unlawful discrimination or preferential treatment based on race, sex, color, ethnicity, national origin, or other protected status. CSULB complies with Title VI of the Civil Rights Act of 1964, Title IX of the Education Amendments of 1972, the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act, the California Equity in Higher Education Act, California's Proposition 209 (Art. I, Section 31 of the California Constitution), other applicable state and federal anti-discrimination laws, and CSU's Nondiscrimination Policy. We prohibit discriminatory preferential treatment, segregation based on race or any other protected status, and all forms of discrimination, harassment, and retaliation in all university programs, policies, and practices.

California State University Long Beach expects respectful, professional behavior from its employees in all situations. Acts of harassment or abusive conduct are prohibited. Demonstrated appropriate professional behavior, treating others with civility and respect, and refusing to tolerate abusive conduct is expected of all employees.

Accommodations

We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact StaffHR-Accommodations@csulb.edu.

Out of State Employment Policy

California State University, Long Beach, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California.

As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California.