ZipRecruiter

Log In

1

Flex Tools Jobs (NOW HIRING)

Flex

Program Manager, CS Tools & Technology

New York, NY · On-site

$141K - $182K/yr

Flex enables our users to pay rent throughout the month on a schedule that better fits their ... As a Technical Program Manager on the CS Tools & Technology team, you'll report directly to the ...

Flex

Program Manager, CS Tools & Technology

New York, NY · On-site

$141K - $182K/yr

About the Role Flex is rewriting the rules of rent payment, and our CS Tools & Technology team is at the center of making that experience seamless for every renter we serve. As a Technical Program ...

next page

Showing results 1-20

People also search for

All JobsFlex Tools Jobs

Flex Tools information

See salary details

$13

$26

$39

How much do flex tools jobs pay per hour?

As of Jun 6, 2026, the average hourly pay for flex tools in the United States is $26.38, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $32.69 per hour, depending on experience, location, and employer.

What is the difference between Flex Tools vs Electrician?

AspectFlex ToolsElectrician
Required CredentialsTypically no formal certification needed, but some training preferredLicensed or certified electrician required
Work EnvironmentConstruction sites, workshops, or on-site repairsResidential, commercial, or industrial electrical systems
Industry UsageUsed by DIY enthusiasts and professionals for power tool operationElectrical installation, maintenance, and repair

Flex Tools are primarily power tools used for various construction and repair tasks, often operated by individuals with minimal formal training. Electricians are licensed professionals specializing in electrical systems, requiring certifications and adhering to safety standards. While Flex Tools are common in many industries, electricians focus on electrical work, making their roles distinct but sometimes overlapping in construction projects.

What are the most commonly searched types of Tools jobs? The most popular types of Tools jobs are:
Infographic showing various Flex Tools job openings in the United States as of May 2026, with employment types broken down into 65% Full Time, 22% Part Time, and 13% Nights. Highlights an 100% In-person job distribution, with an average salary of $54,867 per year, or $26.4 per hour.
Program Manager, CS Tools & Technology

Program Manager, CS Tools & Technology

Flex

New York, NY • On-site

$141K - $182K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

Flex is a growth-stage, NYC headquartered FinTech company that is creating the best rent payment experience. It's hard to believe that it's 2026 and paying rent on time is expensive, inflexible, and difficult. We're here to change that! Flex enables our users to pay rent throughout the month on a schedule that better fits their finances and budget. Our mission is to empower as many renters as possible with flexibility over their most significant recurring expense. After deliberately keeping a stealth profile as we built up unprecedented investor support and an enthusiastic user base, we are looking for motivated individuals to help us keep our mission growing. Will you be a part of the team?
About the Role
Flex is rewriting the rules of rent payment, and our CS Tools & Technology team is at the center of making that experience seamless for every renter we serve. As a Technical Program Manager on the CS Tools & Technology team, you'll report directly to the Director of CS Tools & Technology and own the systems, programs, and integrations that power Flex's customer support operations - from Zendesk and automation pipelines to custom-built internal tools and cross-functional integrations.
This is not a traditional TPM role. While you'll own program delivery, backlog prioritization, and roadmap execution, this role requires deep, hands-on involvement in designing, building, and operating solutions across our CS Tools & Technology stack. You'll operate as a builder-operator: someone equally comfortable presenting a strategic roadmap to senior leadership and then personally diving into Zendesk workflows, APIs, or automation logic to bring that roadmap to life. The ability to move fluidly between strategy, technical execution, and operational detail - without losing momentum in any layer - is what sets this role apart.
Success here means you're the connective tissue between CS, Product, Engineering, Finance, and BPO partners - translating operational pain points into scalable technical solutions, keeping complex workstreams moving, and ensuring our CS Tools & Technology stack grows with the business. If you thrive at the intersection of strategy, execution, and technical craft, this role was built for you.
What You'll Do
  • Own and manage the team's backlog, sprint planning, and prioritization across all active workstreams, driving end-to-end delivery of large-scale initiatives such as tool migrations, live chat, telephony, and internal tooling
  • Translate business needs and operational pain points into clear functional specifications, user stories, and acceptance criteria - then personally configure, integrate, or guide development of those solutions hands-on
  • Lead UAT planning to ensure solutions meet real-world operational needs before launch, and document systems, workflows, and integrations to support long-term scalability and knowledge transfer
  • Configure and administer CS platforms - primarily Zendesk - including triggers, automations, routing logic, SLA management, and agent workspace design
  • Design and implement integrations using APIs, webhooks, and automation tools such as Zapier, scoping technical feasibility and maintaining scalable pipelines
  • Own CS operational dashboards and reporting, partnering with CS leadership to define KPIs, surface insights, and drive data-informed decisions
  • Leverage AI-assisted development tools (e.g., Claude, GitHub Copilot) to build or guide custom solutions, and champion AI-enabled workflows across the team
  • Produce executive-ready outputs - roadmaps, status updates, project briefs, and post-implementation reviews - while identifying risks and unblocking dependencies across cross-functional teams

What You'll Bring
  • 4-7 years of experience in technical program management, business systems, or support technology with a track record of increasing ownership and end-to-end delivery
  • Proven builder-operator mindset: the ability to own program delivery while also executing hands-on within systems, integrations, and automation logic
  • Deep hands-on experience with Zendesk administration, including workflow design, routing logic, SLA management, and troubleshooting
  • Practical experience with APIs, webhooks, and automation tools (Zapier or equivalent) for system integration and workflow automation
  • Demonstrated use of AI-assisted development tools to build or guide custom solutions - this is an expectation of the role, not a nice-to-have
  • Strong written and verbal communication skills, including experience producing executive-facing materials such as roadmaps, status updates, and project briefs
  • Ability to operate independently across multiple concurrent workstreams in a fast-moving, high-growth environment
  • Experience collaborating cross-functionally with teams such as Product, Engineering, Finance, and external BPO partners

Nice to Have
  • Experience in FinTech or high-growth consumer tech environments
  • Familiarity with BPO operations and multi-partner support models
  • Exposure to WFM tools (e.g., Tymeshift, Assembled), Salesforce, or similar platforms
  • SQL or data querying experience

Compensation
Flex takes a market-based approach to pay, ensuring compensation is commensurate with a candidate's experience and our internal leveling guidelines. For candidates located in our Tier 1 (NYC/Bay Area) markets, the base salary pay range for this role is below. Flex utilizes a geographic pay differential based on a cost of labor index. If you are located outside of the cities listed below, your starting pay will be adjusted to align with the market conditions of your specific geographic zone. Please speak with your recruiter for additional information regarding the specific range for your location.
Tier 1 (NYC/Bay Area)
$108,000-$135,000 USD
Life at Flex
We understand that it takes a diverse team of highly intelligent, curious, determined, empathetic, and self aware people to grow a successful company. Our HQ is located in New York City, but we have employees located throughout the US, Australia, Canada and South America. We are growing quickly, but deliberately, with a focus on building an inclusive culture. Our dynamic team has incredible perspectives to share, just as we know you do, and we take great pride in being an equal opportunity workplace.
Offices
Roles posted in New York, San Francisco, and Salt Lake City are hybrid positions with on-site expectations of 2-3 days per week in our local offices. For candidates outside of these areas, you may be eligible for our relocation assistance program.
Benefits
For full-time U.S. employees we offer:
  • Competitive medical, dental, and vision
  • Company equity
  • 401(k) plan with company match
  • Unlimited paid time off + 13 company paid holidays
  • Parental leave
  • Free Flex subscription

For full-time non-U.S. employees, we offer:
  • Competitive compensation + company equity
  • Unlimited PTO
Flex Personnel logo

About Flex Personnel

Sourced by ZipRecruiter

The Flex Team is made up of Staffing Industry experts committed to serving the needs of businesses and workers by bringing people together. We are guided by our Core values Integrity, Courtesy, and Respect. At Flex we bring Businesses and People together. We carefully assess both the needs of our Business clients and the complete profiles of each candidate, and then make the connections we believe will be most mutually beneficial. With offices in select markets throughout the Country, We are continually expanding our industry reach nationwide.

Industry

Recruiting and staffing services

Company size

11 - 50 Employees

Headquarters location

Dallas, TX, US

Social media

Facebook

View All Flex Personnel Jobs

Apply