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Flex Time Customer Success Manager Remote Jobs in Utah

Melio

Customer Success Manager

Salt Lake City, UT · Remote

Customer Success Manager Location: Remote (required to live in one of the following states: AZ, CO ... Excellent time-management skills, as well as the ability to remain flexible as the company and role ...

Kadince

Customer Success Manager

Ogden, UT · Remote

About Kadince Kadince (pronounced cadence) is a fully remote software company founded in 2013. In a ... You spend time getting to know them and then show them how to get into the software. They're so ...

MarketStar

Customer Success Manager - Digital Ads

Ogden, UT · On-site +1

$55K - $65K/yr

About the Customer Success Manager - Digital Ads: MarketStar is seeking a Customer Success Manager ... Generous Paid Time Off policy * Paid medical leave * Child/Dependent care reimbursement * Education ...

Atlassian

Associate Customer Success Manager

Magna, UT · On-site +1

... time being as DX integrates into Atlassian. Responsibilities Job Duties You will join a team of ... to our Manager of SMB Customer Success. Everyone on the team is here to do more than just be a ...

Workstream

Senior Manager of Customer Success

Lehi, UT · On-site +1

$130K - $150K/yr

As a member of the Customer Success Leadership team, you'll coach and develop a high-performing ... Excellent organization, project management and time management skills * Exemplifies our company ...

Coast

Manager of Customer Success

Draper, UT · On-site +1

Increase onboarding velocity and fleet activation so customers hit time-to-value faster and ramp ... What We're Looking For * 5+ years in Customer Success or Account Management, with 2+ years managing ...

Nexus IT Inc

Client Success Manager

Salt Lake City, UT · On-site +1

$80K - $104K/yr

Utilize CRM, ticketing systems, and data analysis tools to track and improve performance metrics ... Working Conditions: * Professional office environment with opportunities for remote work.

Veteran Jobs - 2023 Mar 01 - Veterans Resources

$20/hr

This is a remote role, but the following locations are excluded: OCONUS | California | District of ... Track driver feedback and performance trends for the Drop to Home Customer Success Manager.

401GO

Cash Balance Client Success Manager

Sandy, UT · On-site +1

United States (Remote) Who We're Looking For: We're searching for someone who is organized ... Strong time management skills - ability to prioritize and stay on top of tasks. * Proven experience ...

Kenect

About This Role A Mid-Market Customer Success Manager is a strategic and supportive partner for our ... Ability to manage a large portfolio of clients with amazing task and time management * A ...

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All JobsTime Customer Success JobsFlex Time Customer Success Manager Remote JobsFlex Time Customer Success Manager Remote Jobs in Utah

Flex Time Customer Success Manager Remote information

What is the difference between Flex Time Customer Success Manager Remote vs Customer Support Specialist Remote?

AspectFlex Time Customer Success Manager RemoteCustomer Support Specialist Remote
CredentialsTypically requires experience in customer success, communication skills, and sometimes a bachelor's degreeOften requires customer service experience, communication skills, and high school diploma or equivalent
Work EnvironmentRemote, flexible hours, proactive engagement with clientsRemote, often scheduled shifts, reactive support
Industry UsageCommon in SaaS, tech, and service industriesWidely used across various industries including retail, tech, and healthcare

The main difference is that a Flex Time Customer Success Manager Remote focuses on building long-term client relationships and ensuring customer satisfaction proactively, often with flexible hours. In contrast, a Customer Support Specialist Remote handles reactive customer inquiries and troubleshooting, typically within scheduled shifts. Both roles require strong communication skills but differ in scope and responsibilities.

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Cities in Utah with the most Flex Time Customer Success Manager Remote job openings:

Flex Time Customer Success Manager Remote jobs near you

Customer Success Manager (Remote)

Stryker

Salt Lake City, UT • Remote

$116K - $193K/yr

Full-time

Posted 7 days ago

Job description

Work Flexibility: Remote

The Customer Success Manager helps customers achieve their strategic objectives and extracts maximum value from their investment in the Stryker Vocera portfolio. They drive solution adoption post-deployment for defined customers, support retention and expansion of our solutions alongside account executives and serve as a customer consultant. They establish and maintain long-term relationships with client executives and champions, ensuring that activities are closely aligned with business strategy and intended success metrics. They will proactively engage with customers to develop a deep understanding of customers' business objectives and be able to identify and articulate how our solution supports the achievement of those goals, driving increased volume and breakthrough performance throughout the customer life cycle. They are responsible for understanding the 'health' of our customers, ensuring they grow into solution advocates.

What you will do:

  • Manage the relationship with designated customers by providing guidance to enhance current systems and anticipate future needs
  • Ensure prompt issue resolution, coordinate necessary resources, lead communications, document statuses, anticipate risks and opportunities
  • Understand each customer's unique goals, challenges, and requirements and identify improvement opportunities and recommend solutions
  • Track customer usage and engagement, creating and sharing regular reports on customer health and progress
  • Build expertise with the Stryker solution system design, deployment, administration as well as end user training
  • Provide guidance and advice to customers on how to maximize the value of their investments
  • Anticipate the customers' needs and propose alternate solutions to resolve technical and organizational challenges which slow the rate of expansion
  • Monitor contract renewals, identify upselling opportunities, and ensure a high renewal rate

What you need:

Required:

  • Bachelor's degree required
  • Minimum 4 years of relatable work experience required in customer success, account management or related field
  • Healthcare industry experience with knowledge of clinical operations, patient care workflows, healthcare technology, or health system organizational structures

Preferred:

  • Experience building and maintaining customer relationships through all phases of a technical system implementation lifecycle
  • Strong communication skills with the proven ability to use technology to present concepts and articulate business value and return on investment
  • Technical expertise with databases, wireless networking, mobile voice clients, system administration, and distributed systems architectures

United States of America Pay Ranges:

  • Puerto Rico: $77,700 - $129,500 USD Annual
  • USN: $89,300 - $148,800 USD Annual
  • US5: $93,800 - $156,200 USD Annual
  • US10: $98,200 - $163,700 USD Annual
  • US15: $102,700 - $171,100 USD Annual
  • US20: $107,200 - $178,600 USD Annual
  • US30: $116,100 - $193,400 USD Annual
View the U.S. work location and transparency guide to find the pay range for your location.

Travel Percentage: 20%Stryker Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Stryker is an EO employer - M/F/Veteran/Disability.Stryker Corporation will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.

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