ZipRecruiter

Log In

1

Flex Schedule Directv Customer Service Representative Jobs in Decatur, IN

Valbruna Group

Customer Service Representative

Fort Wayne, IN · On-site

$15.75 - $21.50/hr

Job Openings >> Customer Service Representative Customer Service Representative Summary Title ... Assists in directing expedite requests to appropriate production planner/scheduler * Communicate ...

dbi

Customer Service Representative

Fort Wayne, IN

$15.75 - $21.50/hr

The Customer Service Representative (CSR) is responsible for interacting with all customers, maintaining a friendly, positive, authentic, empathetic, and professional approach, to deliver a ...

dbi

Customer Service Representative

Fort Wayne, IN · On-site

$15.75 - $21.50/hr

The Customer Service Representative (CSR) is responsible for interacting with all customers, maintaining a friendly, positive, authentic, empathetic, and professional approach, to deliver a ...

Domino's Pizza

Customer Service Rep

Bluffton, IN · On-site

$14.50 - $19.75/hr

And schedules that work with you, not against you? That's right, we live to beat the rush and make ... Toe room is present, but workers are unable to flex their knees while standing at this station.

Domino's

Customer Service Rep

Bluffton, IN · On-site

$14.50 - $19.75/hr

And schedules that work with you, not against you? That's right, we live to beat the rush and make ... Toe room is present, but workers are unable to flex their knees while standing at this station.

PLS

Customer Service Representative

New Haven, IN · On-site

$14.75 - $20/hr

Customer Service Representative This job is located at 6124 Broadway St., Merrillville, IN 46410 PLS Overview: Why PLS? Because You Deserve Better! ® PLS -- which stands for People - Location ...

next page

Showing results 1-20

All JobsDirectv Customer Service Representative JobsFlex Schedule Directv Customer Service Representative JobsFlex Schedule Directv Customer Service Representative Jobs in Decatur, IN

Flex Schedule Directv Customer Service Representative information

See Decatur, IN salary details

$9

$18

$25

How much do flex schedule directv customer service representative jobs pay per hour?

As of Aug 25, 2026, the average hourly pay for flex schedule directv customer service representative in Decatur, IN is $18.14, according to ZipRecruiter salary data. Most workers in this role earn between $14.86 and $20.19 per hour, depending on experience, location, and employer.

What is a flex schedule DirecTV customer service representative?

Flex Schedule DIRECTV Customer Service Representatives are professionals who assist DIRECTV customers with inquiries, technical support, and account management while working flexible hours. Their responsibilities include answering questions about services, troubleshooting issues, processing payments, and resolving complaints. The 'flex schedule' aspect allows these representatives to choose from a range of shifts or adjust their work hours to better fit their personal schedules. This role is ideal for those who need a non-traditional work schedule and enjoy helping others solve problems. Excellent communication and problem-solving skills are essential for success in this position.

What are the key skills and qualifications needed to thrive as a flex schedule DirecTV customer service representative?

To excel as a Flex Schedule DirecTV Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and basic troubleshooting tools is typically required. Outstanding patience, adaptability, and active listening help you stand out when addressing diverse customer needs and schedules. These skills ensure efficient issue resolution, high customer satisfaction, and effective service delivery in a dynamic environment.

What are the typical challenges faced by flex schedule DirecTV customer service representatives, and how can new hires best prepare for them?

Flex Schedule DIRECTV Customer Service Representatives often encounter challenges such as managing fluctuating call volumes, adapting to a variable work schedule, and addressing a wide range of customer inquiries or technical issues. New hires can best prepare by developing strong time-management skills, being adaptable to schedule changes, and familiarizing themselves with DIRECTV’s products and troubleshooting procedures. Additionally, cultivating patience and clear communication will help in delivering effective solutions and maintaining customer satisfaction.

What is the difference between Flex Schedule Directv Customer Service Representative vs Flex Schedule Comcast Customer Service Representative?

AspectFlex Schedule Directv Customer Service RepresentativeFlex Schedule Comcast Customer Service Representative
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentCall centers, remote or on-siteCall centers, remote or on-site
Industry UsageTelecommunications, satellite TV servicesCable TV, internet, and phone services
Common Search IntentComparing customer service roles in satellite TV companiesComparing customer service roles in cable TV companies

The main difference between a Flex Schedule Directv Customer Service Representative and a Flex Schedule Comcast Customer Service Representative lies in the industry focus. Directv representatives handle satellite TV services, while Comcast representatives work with cable TV, internet, and phone services. Both roles require similar credentials and work environments, but they serve different companies within the telecommunications industry.

How to get hired as a Flex Schedule Directv Customer Service Representative?

To get hired as a Flex Schedule Directv Customer Service Representative, applicants should have strong communication skills, previous customer service experience, and the ability to work flexible hours. The hiring process typically involves submitting an online application, completing assessments, and participating in interviews. Familiarity with remote work tools and a quiet work environment are also important for this role.

What cities near Decatur, IN are hiring for Flex Schedule Directv Customer Service Representative jobs?

Cities near Decatur, IN with the most Flex Schedule Directv Customer Service Representative job openings:

Flex Schedule Directv Customer Service Representative jobs near you

Customer Service Representative- Modified Schedule

Masters Heating & Cooling

Fort Wayne, IN • On-site

$14.75 - $20/hr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 12 days ago

Job description

HVAC Customer Service Representative

We are seeking a dependable, customer-focused HVAC Customer Service Representative to join our team. The CSR will serve as the primary point of contact for customers, scheduling HVAC service and maintenance appointments, answering questions, coordinating with technicians, and ensuring customers receive an exceptional experience.

This position follows a modified 4-day workweek consisting of four 10-hour shifts, with weekend availability required. The schedule provides consistent coverage for customers while maintaining a compressed workweek.

Key Responsibilities
  • Answer incoming customer calls, emails, and service requests professionally and promptly.
  • Schedule and dispatch HVAC service, maintenance, installation, and emergency appointments.
  • Accurately collect customer information and document service needs.
  • Communicate appointment times, technician arrival windows, and service updates.
  • Coordinate closely with HVAC technicians and management to maintain efficient scheduling.
  • Handle customer questions, concerns, and complaints with professionalism and empathy.
  • Follow up with customers regarding completed services, estimates, maintenance, and outstanding issues.
  • Maintain accurate customer records and service documentation.
  • Assist with invoicing, payments, warranties, maintenance agreements, and other administrative tasks as needed.
  • Identify opportunities to recommend maintenance plans or additional services when appropriate.
  • Prioritize emergency and time-sensitive service calls.
  • Maintain a positive, professional relationship with customers and field technicians.
  • Perform other customer service and administrative duties as assigned.
Qualifications
  • Previous customer service, call center, scheduling, dispatch, or office experience preferred.
  • HVAC industry experience is a plus but not required.
  • Excellent verbal and written communication skills.
  • Strong organizational and time-management abilities.
  • Ability to remain calm and professional in stressful customer situations.
  • Comfortable working with computers, scheduling software, email, and Microsoft Office/Google Workspace.
  • Strong attention to detail and accuracy.
  • Ability to multitask and be self monitored for weekend shifts
  • Must be dependable and willing to work four 10-hour shifts, including weekends.
Compensation & Benefits
  • Competitive hourly pay
  • Full-time, 40-hour schedule
  • Compressed 4-day workweek
  • Paid time off
  • Medical benefits after 30 days
  • Full Benefit package with dental, vision and short term, long term and 401k with matching after 90 days

Heartland Home Service is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Apply