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Flex Schedule Directv Customer Service Representative Jobs in Indiana

Salo, Inc Career Site

Medical Scheduler / CSR

Bloomington, IN · On-site

$14.50 - $18.25/hr

Description Medical Scheduler/CSR - In-Office - Full-time- Home Health Entry Level Schedulers and ... CSRs use their knowledge of patients' needs to match and schedule qualified nurses, aides, and ...

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All JobsDirectv Customer Service Representative JobsFlex Schedule Directv Customer Service Representative JobsFlex Schedule Directv Customer Service Representative Jobs in Indiana

Flex Schedule Directv Customer Service Representative information

What is a flex schedule DirecTV customer service representative?

Flex Schedule DIRECTV Customer Service Representatives are professionals who assist DIRECTV customers with inquiries, technical support, and account management while working flexible hours. Their responsibilities include answering questions about services, troubleshooting issues, processing payments, and resolving complaints. The 'flex schedule' aspect allows these representatives to choose from a range of shifts or adjust their work hours to better fit their personal schedules. This role is ideal for those who need a non-traditional work schedule and enjoy helping others solve problems. Excellent communication and problem-solving skills are essential for success in this position.

What are the key skills and qualifications needed to thrive as a flex schedule DirecTV customer service representative?

To excel as a Flex Schedule DirecTV Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and basic troubleshooting tools is typically required. Outstanding patience, adaptability, and active listening help you stand out when addressing diverse customer needs and schedules. These skills ensure efficient issue resolution, high customer satisfaction, and effective service delivery in a dynamic environment.

What are the typical challenges faced by flex schedule DirecTV customer service representatives, and how can new hires best prepare for them?

Flex Schedule DIRECTV Customer Service Representatives often encounter challenges such as managing fluctuating call volumes, adapting to a variable work schedule, and addressing a wide range of customer inquiries or technical issues. New hires can best prepare by developing strong time-management skills, being adaptable to schedule changes, and familiarizing themselves with DIRECTV’s products and troubleshooting procedures. Additionally, cultivating patience and clear communication will help in delivering effective solutions and maintaining customer satisfaction.

What is the difference between Flex Schedule Directv Customer Service Representative vs Flex Schedule Comcast Customer Service Representative?

AspectFlex Schedule Directv Customer Service RepresentativeFlex Schedule Comcast Customer Service Representative
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentCall centers, remote or on-siteCall centers, remote or on-site
Industry UsageTelecommunications, satellite TV servicesCable TV, internet, and phone services
Common Search IntentComparing customer service roles in satellite TV companiesComparing customer service roles in cable TV companies

The main difference between a Flex Schedule Directv Customer Service Representative and a Flex Schedule Comcast Customer Service Representative lies in the industry focus. Directv representatives handle satellite TV services, while Comcast representatives work with cable TV, internet, and phone services. Both roles require similar credentials and work environments, but they serve different companies within the telecommunications industry.

How to get hired as a Flex Schedule Directv Customer Service Representative?

To get hired as a Flex Schedule Directv Customer Service Representative, applicants should have strong communication skills, previous customer service experience, and the ability to work flexible hours. The hiring process typically involves submitting an online application, completing assessments, and participating in interviews. Familiarity with remote work tools and a quiet work environment are also important for this role.

What cities in Indiana are hiring for Flex Schedule Directv Customer Service Representative jobs?

Cities in Indiana with the most Flex Schedule Directv Customer Service Representative job openings:

Flex Schedule Directv Customer Service Representative jobs near you

CSR (Customer Service Rep)

Columbus, IN • On-site

Summers of Marion Inc.
See more jobs at Summers of Marion Inc.external

$29K - $34K/yr

Other

Medical, Dental, Vision, Life, Retirement

Posted 22 days ago

Job description

Summers Plumbing, Heating, & Cooling is actively searching for a self-motivated full-time CSR (Customer Service Rep) to join our HVAC and plumbing office team. Can we count on you to smile through the phone? Are you a customer care superstar? Are you interested in starting a career with a stable, respected, and sought-after home services company? If so, read on!
We offer our home services CSRs a highly competitive compensation of $29,000-$34,500/year plus commission. Don't forget about our well-rounded benefits package that includes medical, dental, vision, life insurance, and a company-matched 401(k) plan! We believe in fostering a positive work atmosphere where our employees are happy to come to work! Come join our team and apply today!
ABOUT SUMMERS OF COLUMBUS
Our knowledgeable and friendly service professionals and technicians have been committed to providing high-quality assistance at reasonable rates since 1969. We are dedicated to 100% customer satisfaction as we service and replace residential and light commercial heating, cooling, and plumbing systems. Our company is fully bonded, licensed, and insured with 15 locations covering most of Indiana, the most recent being in Dayton, OH. Our team is continually lauded for their "professional yet personable demeanor and obvious technical knowledge." We are customer-focused and devoted to providing exceptional service that exceeds expectations and creating customers that come back time and time again!
Our team members are a vital part of a growing company and they have the world's best boss! With a general manager and company president who appreciates their team members, our company is able to thrive. We are proud of our fun team atmosphere where everyone pitches in to get things done and you get rewarded for going above and beyond!
A DAY IN THE LIFE OF A CSR (CUSTOMER SERVICE REP)
As one of our best Customer Service Reps, you arrive each day determined to serve the needs of our customers and staff. Without our customer relations, we wouldn't be able to keep our clients informed, educated, and smiling. You quickly build and maintain relationships and effectively demonstrate superb interpersonal skills.
A strong flow of communication helps keep our office running smoothly. Your exceptional communication skills help you clearly explain our HVAC and plumbing products to new and existing clients. In an effort to keep our records up to date, you document every customer interaction. With an understanding of our company's core values and services, you happily fit right in!
QUALIFICATIONS
  • Customer service experience
  • Positive and professional demeanor
  • Great written and verbal communications skills
  • Able to pass a background check and drug screening

Can you efficiently work independently and with a high-functioning office team? Do you have experience in customer care and support? Are you proactive, reliable and punctual? Are you customer-focused and results-driven? Can you uphold composure under pressure? Are you service-oriented, patient, and able to empathize with others? If so, you're just the CSR (Customer Service Rep) we're looking for, apply today!
WORK SCHEDULE
Our CSRs (Customer Service Reps) appreciate working a full-time schedule that includes working from 8:00am-5:00pm.
ARE YOU READY TO JOIN OUR TEAM?
If you're a customer service rockstar who's looking to launch their career with a reputable home services company, fill out our initial 3-minute, mobile-friendly application. We can't wait to meet you!
Location: 47201

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