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Flex Remote Customer Success Jobs in Iowa (NOW HIRING)

Cypress HCM

Customer Success Architect

Estherville, IA · Remote

$90/hr

NY or Chicago are preferred, but the manager is open to CST/EST remote candidates. * Duration: 10/20/2025 to 11/28/2025 * Team: US DX Customer Success Leadership About the Role: * DX Solution ...

Harris

Customer Success Coordinator

Nevada, IA · Remote

$25 - $26.50/hr

This remote role welcomes candidates anywhere in the US. Preference will be given to candidates who ... Provide support to customer success and operations management functions. * Assist customer success ...

Harris

Customer Success Coordinator

Nevada, IA · Remote

$25 - $26.50/hr

This remote role welcomes candidates anywhere in the US. Preference will be given to candidates who ... Provide support to customer success and operations management functions. * Assist customer success ...

Afni, Inc.

Remote Customer Service Representative

IA · On-site +1

$15.50 - $21.25/hr

We believe in you and invest in your success! From the very beginning, our coaches and trainers ... This position is for wireless customer service, so you will be handling mainly inbound calls from ...

Liveops

Remote Customer Service Representative

Ames, IA · Remote

$20/hr

... success. Liveops is contracting seasonal Product Support Agents to provide remote support for a ... Handle customer calls, assess needs, and solve problems. Requirements * Experience taking inbound ...

Liveops

Remote Customer Service Representative

Ankeny, IA · Remote

$20/hr

... success. Liveops is contracting seasonal Product Support Agents to provide remote support for a ... Handle customer calls, assess needs, and solve problems. Requirements * Experience taking inbound ...

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Flex Remote Customer Success information

What is the difference between Flex Remote Customer Success vs Flex Remote Account Manager?

AspectFlex Remote Customer SuccessFlex Remote Account Manager
Primary FocusCustomer retention, onboarding, and successAccount growth, upselling, and relationship management
Required SkillsCommunication, problem-solving, product knowledgeSales, negotiation, client relationship skills
Work EnvironmentCollaborative, customer-centric teamsClient-facing, sales-driven settings
Common CertificationsCustomer service or success certificationsSales or account management certifications

Flex Remote Customer Success and Flex Remote Account Manager roles share similarities in remote work environment and customer interaction. However, Customer Success focuses on ensuring customer satisfaction and retention, while Account Managers emphasize growing accounts through upselling and relationship management. Both roles require strong communication skills, but their primary objectives differ, making each suited to different career interests within the same industry.

What are the most commonly searched types of Remote Customer Success jobs in Iowa?

The most popular types of Remote Customer Success jobs in Iowa are:

Flex Remote Customer Success jobs near you

Customer Success Architect

Cypress HCM

Estherville, IA • Remote

$90/hr

Full-time

Re-posted 24 days ago

Job description


Customer Success Architect
Job Details
  • Customer Success Architect (Contract)
  • Location: NY or Chicago are preferred, but the manager is open to CST/EST remote candidates.
  • Duration: 10/20/2025 to 11/28/2025
  • Team: US DX Customer Success Leadership
About the Role:
  • DX Solution Customer Success is seeking a technical expert in Marketo Engage to join our Customer Success Architect team. Work on highly visible customer engagements across industries and verticals and grow with a robust system of support and enablement.
Key Responsibilities:
  • Work with customers at varying stages of solution maturity to solve targeted customer issues identified by the Solution CSM
  • Effectively assess a customer’s technical challenges, devise optimal solutions, and present them to the customer
  • Proactively maintain the highest level of technical expertise by staying current with new Marketo releases and functionality
  • Be a recognized expert in Marketo Engage and Marketo Measure
  • Leverage hands-on technical and product skills, as well as digital marketing business acumen, to solve customers’ technical obstacles
  • Build trusted advisor relationships with our customers, CSMs, and product teams
  • Lead multiple customer engagements simultaneously
  • Take leadership during project discovery and delivery, while collaborating with the CSM
  • Foster teamwork among CSAs and cross functional teams
  • Participate within the Adobe technical community to develop and share best practices and processes.
Required Skills & Qualifications:
  • 3+ Years of Consulting Experience with Marketo Engage
  • Deep understanding of Adobe Experience Platform
  • Experience implementing both Marketo Engage and Marketo Measure
  • Adobe Marketo Engage Business Practitioner Expert Certification
  • Experience developing customer-facing thought leadership assets that address common customer technical issues
  • A deep understanding of the content supply chain and personalization at scale
  • Good presentation and interpersonal skills both verbal and written in English
  • Able to articulate business solutions to both technical and non-technical audiences
  • Adapt to and work effectively with a variety of clients and in challenging situations, establishing credibility and trust quickly
  • Highly motivated and self-directed with the ability to manage multiple customers and/or engagements
  • Solid team player with strong ability to collaborate and provide effective feedback with colleagues.
Compensation:
  • Up to $90.00 per hour.
#36480547
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About Cypress HCM

Sourced by ZipRecruiter

We deliver consistently superior recruiting by virtue of trusting, communicative relationships with companies and candidates alike. From Fortune 100s to startups, clients lean on us to fulfill their range of needs from contract to full-time positions. With an intimate knowledge of the industries we serve, a keen sense of what makes for high-performing talent in any role, and shared sense of urgency, our clients will tell you: your solution begins here.

Industry

Recruiting and staffing services

Company size

51 - 200 Employees

Headquarters location

Walnut Creek, CA, US

Year founded

2005

Social media

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