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Flex Problem Manager Jobs (NOW HIRING)

Senior Program Manager, Amazon Flex

Bellevue, WA

$130.90K - $131.50K/yr

At Amazon, we're looking for a Sr. Program Manager for Amazon Flex. Amazon Flex works directly with ... This opportunity requires excellent troubleshooting, root cause identification, problem-solving ...

Senior Program Manager, Amazon Flex

Bellevue, WA · On-site

$130.90K - $131.50K/yr

At Amazon, we're looking for a Sr. Program Manager for Amazon Flex. Amazon Flex works directly with ... This opportunity requires excellent troubleshooting, root cause identification, problem-solving ...

Strong organizational and problem-solving abilities * Proficiency with Microsoft Office and general ... Flex-Staff is an Equal Opportunity Employer, which includes providing equal opportunity for ...

New

MES Analyst

Buffalo Grove, IL · On-site

$87.30K - $120.10K/yr

Experience withITIL framework(Incident, Problem, Change Management) #LI-EA1 EA42 SS26 AA01 CH12 ... No Flex is an Equal Opportunity Employer and employment selection decisions are based on merit ...

Job Posting Start Date 05-15-2026 Job Posting End Date 07-27-2026 Crown Technical Systems, a Flex ... Strong analytical and problem-solving skills. * Proficient with Microsoft Office Suite or related ...

A career at Flex offers the opportunity to make a difference and invest in your growth in a ... Problem Resolution & Decision Making * Serve as final decision authority for production-related ...

Regional SIOP Manager

Henrico, VA · On-site

$70.80K - $95.30K/yr

Job Posting Start Date 03-17-2026 Job Posting End Date 06-01-2026 Anord Mardix, a Flex company, is ... Great communication skills, problem solving, strong negotiation skills. * Available to travel. EC37 ...

... An Excellent Problem Solver: You are skilled at breaking down complex problems into small ... Flex takes a market-based approach to pay, ensuring compensation is commensurate with a candidate ...

Flex-N-Gate is a leading manufacturer and supplier of components for the automotive industry ... Problem Solving * Time Management * Creative and Innovative Thinking * Development and Continual ...

Engineering Program Manager

Allen Park, MI · On-site

$117.60K/yr

... Flex-N-Gate and with the customer. Core Competencies * Customer Focus * Communication * Personal Effectiveness/Credibility * Leadership * Team Work * Project Management * Problem Solving

A career at Flex offers the opportunity to make a difference and invest in your growth in a ... Strong leadership, problem-solving, and organizational skills. * Excellent communication and ...

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Flex Problem Manager information

What are the most commonly searched types of Problem Manager jobs? The most popular types of Problem Manager jobs are:
Senior Program Manager, Amazon Flex

Senior Program Manager, Amazon Flex

Amazon

Bellevue, WA

$130.90K - $131.50K/yr

Full-time

Posted 23 days ago


Amazon rating

7.4

Company rating: 7.4 out of 10

Based on 6,797 frontline employees who took The Breakroom Quiz

7th of 39 rated national retailers


Job description

At Amazon, we're looking for a Sr. Program Manager for Amazon Flex. Amazon Flex works directly with independent contractors - called delivery partners - to make deliveries to our customers.

With Amazon Flex, individuals can now be their own boss delivering Amazon packages. Amazon Flex is powered by a mobile app that works in concert with our advanced logistics systems that allows delivery partners to on-board, schedule delivery times, guide them through their deliveries with in-app mapping and navigation, and more.
The Sr. Program Manager will be responsible for establishing scalable mechanisms to ensure world-class evaluation processes for delivery partners

You will relentlessly focus on defect prevention programs including continuous improvement, diving deep into processes, issues to uncover the root cause and systematically fix underlying defects to prevent the recurrence of similar process defects. This opportunity requires excellent troubleshooting, root cause identification, problem-solving, analytical approach and logical reasoning, and the ability to succeed in a fast-paced environment. An ideal candidate for this role should have proven expertise collaborating cross-functionally, building scalable mechanisms and communicating to senior stakeholders, including Legal, Directors and VPs.
Key job responsibilities
Manage Service Level Standards (SLS) for one of the programs we support.
Maintain program quality and exceptional customer experiences.
Help build reporting mechanisms, identify opportunities, establish mitigation processes, respond to executive escalations, and work with cross-functional partners to communicate issues and progress.
Manage full lifecycle of complex cross-functional programs with considerable impact across multiple organizations.
Development of the overall program strategy, tactically driving teams in and outside of your organization to deliver.
Define the program (mission, vision, tenets), set objectives, analyze data and drive improvements that are quantified with metrics.
Work autonomously in an ambiguous environment, seeking to understand business problems, automation limitations and process enhancement requirements.
Partner with teams across the business you support and beyond to source, allocate, and coordinate resources.
Partner with customers, internal/external teams, and program and tech teams to determine what projects move forward and in what priority order.
Oversee gaps between teams, processes and systems, help teams reduce exposure to classic failure modes (e.g., requirements not sufficiently understood or documented, ineffective cross-team collaboration, security not considered, insufficient stakeholder review, etc.).
Solve ambiguous problems and proactively identify and mitigate risks (before they become roadblocks).


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Pay

Benefits

Hours and flexibility

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About Amazon

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Amazon.com, Inc., commonly known as Amazon, is an American multinational technology company. It was founded by Jeff Bezos in 1994 and initially started as an online marketplace for books. Since then, Amazon has expanded its operations and become one of the largest e-commerce companies in the world. Amazon's primary business is its online retail platform, where customers can purchase a vast array of products, including electronics, clothing, books, home goods, and much more. The company offers a convenient and user-friendly shopping experience, with features such as fast shipping, customer reviews, and personalized recommendations. In addition to its e-commerce platform, Amazon has diversified its business into various other areas. One of its notable ventures is Amazon Web Services (AWS), a comprehensive cloud computing platform that provides services such as storage, compute power, and database management to individuals and businesses. AWS has become a leader in the cloud computing industry, powering many websites and applications worldwide. Amazon has also developed its own consumer electronics, including the popular Amazon Kindle e-reader, Fire tablets, Fire TV streaming devices, and the Alexa-powered Echo smart speakers. The Alexa voice assistant, integrated into these devices, allows users to interact with their devices using voice commands, perform tasks, and access information. Furthermore, Amazon has expanded into media and entertainment. It operates Prime Video, a streaming service that offers a wide range of movies, TV shows, and original content. Amazon Music provides a platform for streaming and purchasing digital music, while Audible offers audiobooks and other audio content. The company's commitment to customer satisfaction and convenience is demonstrated by its membership program, Amazon Prime. Prime members receive various benefits, including free two-day shipping, access to streaming services, exclusive deals, and more.

Industry

It services, book publishers, retail, real estate and computer and electronic product manufacturing

Company size

10,000+ Employees

Headquarters location

Seattle, WA, US