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Fixed Operations Manager Ford Jobs (NOW HIRING)

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How much do fixed operations manager ford jobs pay per year?

As of Sep 11, 2026, the average yearly pay for fixed operations manager ford in the United States is $63,456.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $77,500.00 per year, depending on experience, location, and employer.

What does a fixed operations manager do at a car dealership?

A fixed operations manager at a car dealership oversees the service, parts, and repair departments to ensure efficient operations and customer satisfaction. They manage staff, control costs, implement processes, and ensure compliance with industry standards, often using dealership management systems. Strong leadership, technical knowledge, and customer service skills are essential for success in this role.

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Infographic showing various Fixed Operations Manager Ford job openings in the United States as of September 2026, with employment types broken down into 90% Full Time, and 10% Temporary. Highlights an 100% In-person job distribution, with an average salary of $63,456 per year, or $30.5 per hour.

Regional Fixed Operations Performance Manager (CA)

Cerritos, CA

Full-time

Retirement, PTO

Posted 29 days ago


Key responsibilities

  • Spend 70-80% of time in stores coaching and observing Service, Parts, and Body Shop Managers to drive performance.

  • Monitor store-level KPIs, identify areas needing intervention, and support root cause analysis with action plans.

  • Support new fixed operations hires through their first 90 days to reduce time-to-productivity and early turnover.


Job description

Location: Cerritos, CA | Type: Full-Time | Travel: 70-80% Field Travel

Norm Reeves Dealerships is one of the largest privately owned dealership groups in the country, with 17 dealerships across California, Texas, and Florida representing Honda, Toyota, Volkswagen, Ford, Lincoln, Genesis, Hyundai, and Subaru. We're looking for an experienced, hands-on Regional Fixed Ops Performance Manager leader who has moved the numbers at a high level and wants to do it across an entire platform.

For immediate consideration, please email brittany.chavez@normreeves.com and provide a copy of your updated resume. 

About the Role

This is not a desk job. You'll spend 70-80% of your time in our stores working directly with Service, Parts, and Body Shop Managers — coaching, observing, and driving performance across service, parts, and collision operations. You are the connection between our enterprise Playbook and what actually happens on the drive.

Performance data decides where you go. You'll maintain a monthly rotation across all stores, support new fixed ops hires through structured Week 2 / 30 / 60 / 90-day milestone visits, and step in when a KPI is trending the wrong way to partner with store leadership on root cause — not just symptoms. Every visit ends with a documented action plan and clear accountability for what happens next.

You'll report directly to the Regional Vice President, and what you see in the field will directly shape how we operate across the enterprise.

What You'll Do

  • Coach Service, Parts, and Body Shop Managers on process execution, customer experience, and leadership — building teams that sustain excellence without you in the building
  • Monitor store-level KPIs to prioritize field activity and identify where intervention is needed
  • Lead structured root cause analysis when performance gaps emerge and build action plans tied to measurable outcomes
  • Support new fixed operations hires through their first 90 days, reducing time-to-productivity and early turnover
  • Drive adoption of new systems, tools, and technology across stores
  • Complete and distribute a store visit report after every visit — what you observed, what was done, and what's committed
  • Capture best practices from across the platform and share them enterprise-wide

What You Bring

  • 10+ years of progressive automotive fixed operations experience, ideally multi-store or enterprise
  • NADA Academy graduate
  • A proven, measurable track record — CSI, retention, and operational metrics you can point to and explain
  • Experience coaching leaders and fixed ops teams across diverse markets
  • Strong DMS and fixed operations technology proficiency
  • The ability to hold experienced managers accountable with candor and respect — you're comfortable with pushback and don't need positional authority to drive results
  • High mobility: 70-80% travel in and out of market, primarily regional with cross-region travel for special projects

Compensation & Perks

  • Up to $250,000k + Bonus Incentive DOE 
  • $60 Monthly Phone Stipend
  • 401k Matching and FSA

  • Tuition Reimbursement

  • Paid Time Off (accrues)

  • Supplemental Insurance (Hospital, Accident, Critical Illness)

  • Discounts on Vehicles, Services, and Parts

Why Norm Reeves

We're a company built on The Norm Reeves Way — consistency, integrity, and pride in the work we do together. This role exists because we believe great operations come from great coaching, and we're investing in the people who make our stores better. If you've built high-performing fixed operations and want a bigger canvas, we want to talk.