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Fixed Operation Manager Jobs in Chicago, IL (NOW HIRING)

Elmhurst Ford

BDC manager

Bensenville, IL · On-site

The ideal candidate understands dealership fixed operations, is highly comfortable with outbound customer contact, can manage a team through measurable KPIs, and understands that a successful BDC ...

Elmhurst Ford

BDC manager

Bensenville, IL · On-site

The ideal candidate understands dealership fixed operations, is highly comfortable with outbound customer contact, can manage a team through measurable KPIs, and understands that a successful BDC ...

William Blair

Manager, PWM Fixed Income

Chicago, IL

Provide fixed income portfolio management expertise while participating in investment strategy and client meetings, sales and marketing efforts and the resolution of escalated client and operational ...

Elmhurst Ford

BDC manager

Bensenville, IL

The ideal candidate understands dealership fixed operations, is highly comfortable with outbound customer contact, can manage a team through measurable KPIs, and understands that a successful BDC ...

Elmhurst Ford

Service BDC Manager

Bensenville, IL · On-site

The ideal candidate understands dealership fixed operations, is highly comfortable with outbound customer contact, can manage a team through measurable KPIs, and understands that a successful BDC ...

Elmhurst Ford

Service BDC Manager

Bensenville, IL · On-site

The ideal candidate understands dealership fixed operations, is highly comfortable with outbound customer contact, can manage a team through measurable KPIs, and understands that a successful BDC ...

Elmhurst Ford

Service BDC Manager

Bensenville, IL · On-site

The ideal candidate understands dealership fixed operations, is highly comfortable with outbound customer contact, can manage a team through measurable KPIs, and understands that a successful BDC ...

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All JobsFixed Operation JobsFixed Operation Manager JobsFixed Operation Manager Jobs in Chicago, IL

Fixed Operation Manager information

See Chicago, IL salary details

$12

$25

$48

How much do fixed operation manager jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for fixed operation manager in Chicago, IL is $25.06, according to ZipRecruiter salary data. Most workers in this role earn between $17.60 and $30.19 per hour, depending on experience, location, and employer.

What is a fixed operation manager?

Fixed Operation Managers are professionals in automotive dealerships responsible for overseeing all aspects of the service, parts, and body shop departments. Their main goal is to ensure these departments operate efficiently and profitably while delivering excellent customer service. They manage staff, set sales goals, implement processes, and monitor financial performance. Fixed Operation Managers also handle inventory, resolve customer complaints, and ensure compliance with safety and regulatory standards.

What are the key skills and qualifications needed to thrive as a fixed operation manager?

To thrive as a Fixed Operation Manager, you need a solid background in automotive service operations, business management, and customer service, typically supported by experience in dealership environments and relevant certifications. Familiarity with dealership management systems (DMS), inventory control software, and manufacturer-specific training is often required. Strong leadership, problem-solving abilities, and effective communication are essential soft skills for motivating teams and handling customer concerns. Mastering these skills ensures efficient operations, high customer satisfaction, and profitability in automotive service departments.

What are some typical challenges a fixed operation manager faces when balancing service, parts, and customer satisfaction goals?

Fixed Operation Managers often juggle multiple priorities, such as maintaining high customer satisfaction, ensuring efficient workflow in service and parts departments, and meeting revenue targets. One common challenge is aligning the goals of these departments, as each may have different priorities and metrics for success. Effective communication and strong leadership skills are essential to foster collaboration among team members and to implement processes that streamline operations. Adapting to evolving automotive technologies and customer expectations also requires continuous training and process improvement.

What is the difference between Fixed Operation Manager vs Service Director?

AspectFixed Operation ManagerService Director
CredentialsTypically requires a dealership management or automotive service certification, with experience in service operationsOften holds advanced certifications in automotive management, with extensive experience in service and parts departments
Work EnvironmentWorks within automotive dealerships managing service and parts departmentsOversees multiple service centers or dealership networks, focusing on strategic service operations
Employer & Industry UsagePrimarily in automotive dealerships and service centersIn larger dealership groups or automotive service organizations
Search & Comparison IntentPeople comparing operational roles within dealershipsIndividuals seeking senior service management roles

The Fixed Operation Manager focuses on day-to-day operations within a dealership's service and parts departments, ensuring efficiency and customer satisfaction. The Service Director typically holds a broader, strategic role overseeing multiple locations or larger service operations. While both roles require automotive industry experience and certifications, the Service Director's scope is more extensive and strategic.

What are popular job titles related to Fixed Operation Manager jobs in Chicago, IL?

For Fixed Operation Manager jobs in Chicago, IL, the most frequently searched job titles are:

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The top searched job categories for Fixed Operation Manager jobs in Chicago, IL are:

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Fixed Operation Manager jobs near you

Commercial Truck Fixed Operations Coach

Chris Collins, Inc.

Chicago, IL

Full-time

Re-posted 3 days ago

Job description

Ready to Break Free from the Grind of the Dealership World?

You’ve built a top-performing service department.

 You know how to drive NPS/CSI, Profitability  and building a team.
But now you’re asking… “What’s next?”

If you’ve ever dreamed of taking your talent nationwide—helping other service managers and advisors reach the heights you’ve already achieved—this is your shot!

We’re Chris Collins Inc., the force behind the Service Drive Revolution, and we’re looking for elite service professionals to join our team of traveling performance coaches.

 What You'll Do

As a Commercial Truck Fixed Operations Coach, you’ll partner with owners, general managers, parts and service leadership, and front-line staff to:

  • Audit operations and identify profit leaks

  • Train advisors in real-world selling strategies

  • Coach managers in leadership, accountability, KPI mastery, and execution

  • Help teams transform not just numbers—but culture

You’ll be on-site with dealerships across the US and Canada, delivering hands-on coaching and tactical implementation. It’s not consulting from a PowerPoint—it’s in-the-trenches transformation.  Note: There is a component of coaching that is a virtual coaching plus you’ll work shoulder-to-shoulder with dealerships in person.

 This Role Is Not for Everyone.

Before you apply, understand this:

You will travel— up to 3 weeks per month

You must thrive in unfamiliar environments 

You must be a self-starter who can command a room, earn trust, and drive change fast

You cannot rely on theory—you must bring real-world, documented service management success

No prior coaching experience needed—just a strong track record and a willingness to coach

 You Might Be a Fit If You Have:
  • 5+ years of being a high-performing Service Manager or Fixed Ops Director in heavy/commercial truck operations.
  • A proven track record driving customer satisfaction (NPS/CSI), profitability, and developing high-functioning teams.
  • A self-starter who thrives in varied dealership environments—adept at earning trust and commanding attention.
  • Passionate about teaching and mentoring: you’ve mastered the real-world systems under pressure.
  • Excellent communication skills; comfortable leading training sessions and working with all personalities.
  • Available and eager for frequent travel (up to 3 weeks per month U.S. & Canada).
  • Bonus if you have public speaking or training experience, multi-rooftop leadership, and a hands-on mindset for fixing broken processes.
 Why Join Our Team & Thrive With Us?

We’re not just building better parts & service departments—we’re building a movement.

Our coaches enjoy:

  • Partnering with a respected leader in automotive coaching and fixed ops growth

  • Receive training in our proprietary service systems and tools

  • Collaborate with a team of high performers who value autonomy, integrity, and results

  • Make a tangible difference in the lives of customers and fixed operation professionals, and drive profitability of dealerships

Bonus Points If You Have:

  • Public speaking or training experience

  • Experience managing multiple locations or large-volume stores

  • A “roll-up-your-sleeves” attitude with a passion for fixing broken processes

 Ready to Make a Bigger Impact?

If you’re tired of the grind and ready to coach the next generation of parts and service leaders, apply today. Be part of something bigger—the Service Drive Revolution.

Apply now and become part of the Service Drive Revolution.

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.